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John Rohde
John Rohde at Duval Ford

John Rohde | Page 3

Service Advisor

Duval Ford

1616 Cassat Ave
Jacksonville, FL 32210

4.9
123 Reviews
4.9

123 Reviews

Write a Review

123 Reviews of John Rohde

April 10, 2023

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Employee Rating

The valet service was awesome, great service as I am very busy and have trouble finding time to get my car to the dealership. More

by PMARKIEWICZ
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Yes
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Apr 10, 2023

Duval Ford responded

Thanks PMARKIEWICZ for sharing your 5 star experience with the Duval Ford pick-up and delivery option. We want to make all your car needs as easy a possible.

March 29, 2023

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I’ve been coming here for almost 40 years. I’ve mostly have had good experiences. There have been a few not good experiences. More

by ccook56
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Yes
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Apr 03, 2023

Duval Ford responded

Thanks ccook56 for your almost 40 year commitment to Duval Ford. We work diligently every day to provide the best customer service in North Florida.

February 22, 2023

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I had a bad experience at the dealership detail shop and Duval Ford was quick to correct the problem. I was setup with an at home detail service which did an outstanding job. I’m happy that Duval Ford went More

by Kidvegas
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Yes
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Feb 24, 2023

Duval Ford responded

Issues may happen, what is more important is how you handle the issue. Thanks for sharing your 5 star experience with Duval Ford making things right for you Kidvegas.

January 29, 2023

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I was treated as though I was the only customer in the service department and they took exceptional care of my vehicle. The service representative(s) were courteous and professional. Keep up the excelle More

by vignola, david
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Yes
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Jan 30, 2023

Duval Ford responded

The Duval Ford Service First promise focuses on customer satisfaction and clear communications. Thanks David for the 5 star review.

November 05, 2022

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Very nice personnel always willing to help me when I can’t get to the dealership to drop off my truck. More

by Soupie21
Customer Service
Friendliness
Price
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Yes
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Nov 07, 2022

Duval Ford responded

Thanks for sharing your 5 star input for our mobile and pickup/delivery service Soupie21. Duval Ford puts Service First at the dealership, online and in your driveway.

October 12, 2022

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Mark Meade was fantastic. Went above and beyond in getting my warranty work done so I could drive my truck on vacation. Everyone does a great job there. Thank you More

by sbowman792
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Meade

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Oct 14, 2022

Duval Ford responded

Thanks sbowman792 for sharing your 5 star experience with Mark and Duval Ford. Happy to hear your warranty work was done quickly to get you on vacation.

October 01, 2022

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Thanks so much for getting me back on the road and for performing the service so quickly. More

by clay.hall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark

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Oct 03, 2022

Duval Ford responded

Duval Ford appreciates your business clay.hall. Our Service First promise includes superior time management.

September 09, 2022

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Excellent service - they did what they said and followed through. I was completely satisfied with the service More

by gregsbradshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Sep 09, 2022

Duval Ford responded

Great communication and follow-up are key to customer satisfaction. Thank you gregsbradshow for recognizing Duval Ford's service department with 5 stars.

August 26, 2022

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Great service, Proffesional and amazing vehicle . Very happy over all Wi te h facilities , servixe and rep More

by Danielfelix1611
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patti Ulsch, Charlie Barriger, Jose Negron , Rafael Delgado

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Aug 26, 2022

Duval Ford responded

Duval Ford is pleased to receive your 5 star review Danielfelix1611. We take pride in providing the best customer service in town.

August 19, 2022

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professionally, friendly. work completed on time as promised. pick up delivery is an excellent service! More

by gene0622.gw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Aug 22, 2022

Duval Ford responded

Duval Ford is proud to offer pick-up and delivery in our service and sales departments. Thanks gene0622.gw for the 5 star recognition.

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