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John Roscino
192 Reviews
Hi i’m John I’ve been in auto industry for 25 years mostly handling finance and sales
Read moreDealership Experience
8 yrs, 3 mos
Industry Experience
33 yrs, 4 mos
Specialties & Trainings
Finance
192 Reviews of John Roscino
December 02, 2020
I will not be making anymore purchase with this branch, I did not like the service when I purchased my vehicle recently,the service rep that helped me was very knowledgeable but it was the many different inc did not like the service when I purchased my vehicle recently,the service rep that helped me was very knowledgeable but it was the many different incidents that took place When I went to pick up my vehicle,this is a prestige vehicle but the worst treatment ever. I should have went elsewhere More
by M.N.G
Verified CustomerOther Employees Tagged: Chris Nenning, Stephen Berkowitz, Govaia Larcher
December 02, 2020
Great experience. Was quick and met my needs. John was great, wasn’t expecting to drive the car home that very night but he stayed later then needed to help me complete the purchase of the vehicle great, wasn’t expecting to drive the car home that very night but he stayed later then needed to help me complete the purchase of the vehicle More
by marvinrosil17
Other Employees Tagged: Govaia Larcher
November 30, 2020
It was a pleasure working with John Roscino. He was professional, knowledgeable and friendly. John found exactly the car I had been looking for! Would recommend this dealership to others. professional, knowledgeable and friendly. John found exactly the car I had been looking for! Would recommend this dealership to others. More
by eknudsen3
Other Employees Tagged: Govaia Larcher
November 23, 2020
The staff was very courteous especially my salesman, John Roscino. I was able to find the car I wanted and closed on the paperwork quickly without any hassle. Also, John was very responsive to my concerns Roscino. I was able to find the car I wanted and closed on the paperwork quickly without any hassle. Also, John was very responsive to my concerns after the purchase and resolved my problem in a thoroughly professional manner. More
by fnuttall
November 14, 2020
Great team they help me with anything I need!! They answer all my question, go above and beyond! I couldn’t ask for a better car!! answer all my question, go above and beyond! I couldn’t ask for a better car!! More
by RED.ANT88
Other Employees Tagged: Melissa Horan, Aracelis Mendez, Robert Stillman, Chris Nenning, Terrel Moore
November 12, 2020
The sales crew was very accommodating and thorough , start to finish my transaction took approximately 3 hrs. The following day or two after the sale our salesman John gave us a follow up call to find o start to finish my transaction took approximately 3 hrs. The following day or two after the sale our salesman John gave us a follow up call to find out if we had any concerns , nice touch. More
by rfarinella
Other Employees Tagged: Govaia Larcher
November 07, 2020
John was very attentive, quick and efficient. He met all of our needs from taking us out on a test drive to getting all the paperwork done and the car to us even though it was already towards the end of the of our needs from taking us out on a test drive to getting all the paperwork done and the car to us even though it was already towards the end of the day! he talked to us about leasing options which no other dealer had ever discussed before. He ensured that we had our extra accessory requested done by the next day. Overall excellent service and the pricing was good as well... More
by ag_10128
Other Employees Tagged: Govaia Larcher
November 03, 2020
Thanks Terrel for the great price that you got for us on the Jeep. We really loved your attitude and overall service. - Sincerely Singh Family the Jeep. We really loved your attitude and overall service. - Sincerely Singh Family More
by baljit856
Other Employees Tagged: Melissa Horan, Terrel Moore , Terrel Moore
October 30, 2020
Purchased a used GX470. When I took the car for a test drive it was VERY dirty inside and out. John said it had been in the rain, explaining the outside. This didn't explain the inside. I would have th drive it was VERY dirty inside and out. John said it had been in the rain, explaining the outside. This didn't explain the inside. I would have thought that all the crumbs and garbage would have been taken care of before showing to perspective clients. It also made me wonder if the car actually went through the multi-point safety inspection that John said every used car had to go through. Enough of that. John & the sales manager negotiated a decent price for the car that I was OK with. When I picked up the car later that day, the outside looked clean and somewhat polished. The inside had a fresh vacuum and wipe down but it was obvious that they didn't spend a lot of time doing it. Something I was surprised at considering what John told me the cost was to 'get it ready'. Certainly I would have thought that they would have used an extractor or something to remove many of the carpet stains .. they didn't. Sorry for the long rambling on car condition... Bottom line is that the car was in overall excellent condition, mechanically and asthetically (less being clean). Would I go back to Lexus of Orange County .. YES. But next time I would insist on a better prep job prior to taking delivery. PS - Don't expect to get out of their quickly when buying a car. It took forever... More
by Tom
Other Employees Tagged: Govaia Larcher
October 27, 2020
This was a Painless experience from start to finish and John really cared about what I was looking for in a new car. I am excited for all the fun bells and whistles in the F sport! John really cared about what I was looking for in a new car. I am excited for all the fun bells and whistles in the F sport! More
by sroe42
Other Employees Tagged: Govaia Larcher
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