John Roscino
John Roscino at Lexus of Orange County

John Roscino | Page 12

Product Specialist

Lexus of Orange County

3496 Route 6
Middletown, NY 10940

Contact Me
not yet
rated
192 Reviews

Hi i’m John I’ve been in auto industry for 25 years mostly handling finance and sales

Dealership Experience

8 yrs, 3 mos

Industry Experience

33 yrs, 4 mos

Specialties & Trainings

Finance

not yet
rated

192 Reviews

Write a Review

192 Reviews of John Roscino

September 02, 2020

Dealership Rating
Employee Rating

John was very thorough and professional. My experience in purchasing my RX350 was pleasant and quick. The car could have been detailed a little better (found lipstick, glasses, tissues in the compartment More

by lcrown3043
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2020

Lexus of Orange County responded

Thank you for the positive review of Lexus of Orange County! It's wonderful to hear that John made the process of buying your Lexus RX 350 so friendly and efficient. I am sorry to hear about the detailing, and I would like to extend an invitation for a complimentary detailing to make that right. Please don't hesitate to give me a call and we can set that up for you. Thank you, Stephen Berkowitz - Sales Manager - 845-450-7082

August 26, 2020

Dealership Rating
Employee Rating

Two family members bought cars and John Roscino was our salesman. He was very honest. He took his time to explain everything very thoroughly. He was very patient and talked in a calm and confident manner More

by spadafora. maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning, Govaia Larcher

Aug 26, 2020

Lexus of Orange County responded

Feedback like this makes our day and we appreciate you taking the time to leave Lexus of Orange County a review. John is a wonderful member of our team and we are proud to hear that he is always such a pleasure to work with. Thank you for your loyalty!

August 20, 2020

Dealership Rating
Employee Rating

The purchase of my new Lexus was smooth and efficient. Thank you John for a of your help and professionalism. The car is amazing .Thank you for everything. More

by dakodabear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2020

Lexus of Orange County responded

Thank you for trusting Lexus of Orange County to get you into a new Lexus. We're glad to see that John took care of you during every step of the sales experience. It was a pleasure to have your business and we look forward to working with you next time!

August 06, 2020

Dealership Rating
Employee Rating

Great customer service highly recommend did not hesitate to help me to refinance my Lexus. Would definitely go back to get a new Lexus. At this location. Thanks again John from sales and govaia from finance More

by JOSE11252003
Recommend Dealer
Yes

Other Employees Tagged: Govaia Larcher

Aug 06, 2020

Lexus of Orange County responded

Hi Jose - Thank you for taking the time to share your experience! We appreciate your business and you shouting out John and Govaia. Safe travels and we hope to see you back at Lexus of Orange County in the future!

August 05, 2020

Dealership Rating
Employee Rating

Excellent service. John, my salesman, was very informative and easy to work with. He was referred by a friend who had a very similar shopping experience. Highly recommend John, and everyone at thi More

by romangdss78
Recommend Dealer
Yes
Aug 05, 2020

Lexus of Orange County responded

Thank you for taking the time to leave a review! We are thrilled to hear that John made your purchase experience so wonderful. Congratulations on your new car and we hope to earn your business at Lexus of Orange County again down the road!

August 03, 2020

Dealership Rating
Employee Rating

John the sales man was excellent low Key and I love that! Nice Toyota we purchased very happy!! The sales man John was excellent and he did his job with all the power we found very fulfilling! More

by curtis.david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Berkowitz

Aug 04, 2020

Lexus of Orange County responded

We love happy customers so this is wonderful to read. Congratulations on your newly purchased Toyota! We appreciate your business and kind review about John. Thank you for coming to Lexus of Orange County.

July 31, 2020

Dealership Rating
Employee Rating

Thank you for making it possible for me to take home a Lexus that I never thought I could afford, thank you i love it More

by jsimpson342
Recommend Dealer
Yes

Other Employees Tagged: Govaia Larcher

Jul 31, 2020

Lexus of Orange County responded

Thank you for the 5-star review! It was our pleasure to work with you here at Lexus of Orange County, and we hope that you continue to enjoy your newly purchased vehicle!

July 28, 2020

Dealership Rating
Employee Rating

Have to go back to get the back to work right the kick hatch to open also the app is not working waiting for someone to call me back and fix it More

by roxannes67
Recommend Dealer
Yes
Jul 29, 2020

Lexus of Orange County responded

Roxanne - I apologize that your rear hatch and Lexus app hasn't been working properly. We would love to invite you back in to go over everything and help you out! Please give me a call if you have any questions. Thank you, Stephen Berkowitz - Sales Manager - 845-450-7082

July 28, 2020

Dealership Rating
Employee Rating

I’m not happy I drove off lot with less than 1/4 tank of gas back light out and no window washer fluid unsatisfactory More

by melissamadden30
Recommend Dealer
No

Other Employees Tagged: Robert Stillman, Govaia Larcher

Aug 11, 2020

Lexus of Orange County responded

Hi Melissa, we expect customers to be confident when they drive away and I sincerely apologize if we let you down. It is disappointing to hear that you are frustrated with your recent experience and I'd like to try to make things right. I will need some more information, however, I am afraid I won't be able to find your contact information. Would you please consider calling me at your convenience? Thank you, Jason Cohen - General Manager - (845) 589-5424.

July 25, 2020

Dealership Rating
Employee Rating

The dealership was very clean and staff were all polite. They took there time with us and explained things prior to the sale. Unfortunately, there were a couple of minor details after the sale was done More

by VALANE
Recommend Dealer
Yes
Jul 27, 2020

Lexus of Orange County responded

I really appreciate you taking the time to share this feedback about our service and facilities. I apologize for these minor details and am available to take your call if you would like to discuss them. Thank you for your business, Stephen Berkowitz - Sales Manager - 845-450-7082

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