John Roscino | Page 18

Excellent experience. Every as advertised. great price. Zero pressure. Zero surprise. Beautiful facility. Extremely clean cars. Friendly staff. Very nice waiting area wit Every as advertised. great price. Zero pressure. Zero surprise. Beautiful facility. Extremely clean cars. Friendly staff. Very nice waiting area with many free snacks and drinks while you wait for service or deal to get done. More

by JHAYES7 Verified Customer Verified Customer

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Excellent deal and experience buying a used truck here! Found an outstanding deal on the used vehicle we were shopping for. John and the staff were wonderful to work with, very fast completing the sale, an Found an outstanding deal on the used vehicle we were shopping for. John and the staff were wonderful to work with, very fast completing the sale, and helped me even improve my auto loan better than my own bank research! John is a genuine, caring person who didn’t have any of that stereotypical car salesman vibe. No games... made everything painless. I would look for John and this dealership again in the future. More

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excellent service and responsiveness The people at Prestige Lexus of Middletown are honorable and straightforward. They answer every question clearly and unequivocally. John Roscino is as The people at Prestige Lexus of Middletown are honorable and straightforward. They answer every question clearly and unequivocally. John Roscino is as excellent salesman who understands his clients;'s issues and goes to bat for them. The store manager, Gary Cohen, is likewise understanding and flexible when he can be. All issues surrounding a purchase from test drive to the final paperwork are handled smoothly and efficiently. The Lexus vehicles tend to speak for themselves. A fair and unrushed approach makes the process actually fun and interesting.The building itself is new ( 2 years old) and very clean. I highly recommend this dealership . Hopefully my car will perform just as well. More

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A + Service! KUDOS Walked in to trade my MB and was unsure what I wanted. John Roscino approached me and introduced himself . He was warm, attentive, and not pushy. Walked in to trade my MB and was unsure what I wanted. John Roscino approached me and introduced himself . He was warm, attentive, and not pushy. Every step of the way he was all about sticking to what my needs were . We discussed where I needed my payments to be . By the end of the day I walked out with a rx350, with payments a little more than I wanted. But hey, It was worth it , it was still within my budget. The overall experience was exceptional . I will pay a little more for quality and professionalism. John kept his word. He was professional, knowledgeable and walked me threw the entire process of how every single feature of the car works. WOW! Who does that? Much Kudos to you John, More

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very professional Treated me with respect, kept their word and went above and beyond, good customer service and very responsive to all my questions. A pleasure buying f Treated me with respect, kept their word and went above and beyond, good customer service and very responsive to all my questions. A pleasure buying from them. Thank you More

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Just a purchase, nothing special I believe the dealer can do better with Negotiating price. The vehicle was given to me with no floor mats and a half tank of gas. If I had a business I believe the dealer can do better with Negotiating price. The vehicle was given to me with no floor mats and a half tank of gas. If I had a business like this I would try my best to make my customers feel special and appreciated. More

by G Verified Customer Verified Customer

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Very smooth transaction John was very helpful and the service department was top notch. I purchased a used vehicle and began experiencing a problem within a couple of days. T John was very helpful and the service department was top notch. I purchased a used vehicle and began experiencing a problem within a couple of days. The dealership did whatever was necessary to make sure my car was fixed and I was happy. Great customer service! More

by Anonymous Verified Customer Verified Customer

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Amazing!! John the sales representative was wonderful and there for me every step of the way. He made car buying an absolute pleasure and I would highly recomm John the sales representative was wonderful and there for me every step of the way. He made car buying an absolute pleasure and I would highly recommend this dealership to my friends and family. Thank you Lexus of Middletown for a great experience!!! More

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New Purchase I would recommend John in the future to anyone interested in purchasing a Lexus . Melissa is knowledgeable and it was a pleasure to work with them I would recommend John in the future to anyone interested in purchasing a Lexus . Melissa is knowledgeable and it was a pleasure to work with them both . One of our better experiences . More

by MBBURILLO Verified Customer Verified Customer

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It’s not Lexus of farmingdale for sure The gentlemen who sold me the car was the professional and had the patience of job. After that it was all down hill. Paperwork incorrect and I did not The gentlemen who sold me the car was the professional and had the patience of job. After that it was all down hill. Paperwork incorrect and I did not receive a copy of what is covered under a warranty or the tire insurance the guy was careless and didn’t care boo More

by janeellis5253 Verified Customer Verified Customer

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