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John Ross
John Ross at David Stanley Chevrolet

John Ross | Page 6

Service Advisor

David Stanley Chevrolet

614 SW 74th St
Oklahoma City, OK 73139

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4.5
97 Reviews
4.5

97 Reviews

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97 Reviews of John Ross

January 29, 2024

Dealership Rating
Employee Rating

Friendly staff, vehicle was worked on in a timely manner. Explanation of everything before it was done. More

by nancyavilaf309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patty Cowan, Robert White, Vanessa Malone, Vianey Rodriguez , Jason Ludington

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December 20, 2023

Dealership Rating
Employee Rating

Great experance sales person knowledgeable about the product lots of trucks in stock finance person was great More

by TASKEYRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randi Rogers, Ryan Wooten, Andrew Garcia, Barry DeHaas, Patty Cowan, Robert White, Vanessa Malone, Vianey Rodriguez , Jason Ludington

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December 09, 2023

Dealership Rating
Employee Rating

Terrible service with costumer service and mechanical service too . No communication with costumers and they don’t do things that they say they’re going to do. More

by RIGOSDRYWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Patty Cowan, Robert White, Vianey Rodriguez , Jason Ludington

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Dec 11, 2023

David Stanley Chevrolet responded

Thank you for the candid feedback on your experience with my staff at David Stanley Chevrolet. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already set up a meeting with the involved parties to review your experience with them, and see how we can prevent this from happening in the future.

November 24, 2023

Dealership Rating
Employee Rating

David Stanley staff are very friendly and very helpful. .always great service and the service doesn’t take a long time..very satisfied with customer service and service at David Stanley More

by CUMMINSSHARLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patty Cowan, Robert White, Vanessa Malone, Vianey Rodriguez , Jason Ludington

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October 16, 2023

Dealership Rating
Employee Rating

They always get me in and out for my oil change! They are super nice and communicate real well! More

by hhinkle17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Garcia, Barry DeHaas, Dwight Estrada , Vincent Garner, Emma Zapata

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Nov 07, 2023

David Stanley Chevrolet responded

Just wanted to let you know how much your review means to us here at David Stanley . We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day!

October 13, 2023

Dealership Rating
Employee Rating

Your finance department is the best I’ve ever worked with is the reason I came back and bought my second vehicle there. More

by MIKE@MCCLEMONS.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randi Rogers, Malachi Dambreville

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Nov 07, 2023

David Stanley Chevrolet responded

Just wanted to let you know how much your review means to us here at David Stanley . We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day!

October 03, 2023

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Employee Rating

Vianey did not communicate with me. She never reached out to update me. i had to call. They had my vehicle for three weeks and didn't even offer a loaner. She doesn't fit in well wi More

by OCPD1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patty Cowan, Robert White, Vanessa Malone, Vianey Rodriguez , Jason Ludington

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Oct 03, 2023

David Stanley Chevrolet responded

Thanks for taking the time to leave us this review. Yo are very specific in your reason why leaving a 3 star review. I would love to hear from you and get your information so that I can look into this further and provide some much needed training in this are for our team. I would love the chance to earn an upgraded review ! Please reach out to me my name is Barry DeHaas and I am the Service Manager and look forward to hearing from you . Have a Blessed Day

August 29, 2023

Dealership Rating
Employee Rating

JOHN ALWAYS THERE FOR ME AND MY FAMILY CONCERNING MY VEHICLE SERVICE NEEDS. I WOULD RECOMMEND DON TO ANYONE!! More

by OJ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Aug 31, 2023

David Stanley Chevrolet responded

Thank you very much for sharing your experience with us. it is very much appreciated by us. We can’t wait to have you back!

August 15, 2023

Dealership Rating
Employee Rating

Dealership is like all the rest sell it and lie to you at any cost More

by Byhatrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randi Rogers, Ryan Wooten, Andrew Garcia, Anthony Shriver, Patty Cowan, Robert White, Vanessa Malone, Vianey Rodriguez , Jason Ludington

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Oct 05, 2023

David Stanley Chevrolet responded

Thank you very much for sharing your experience with us. it is very much appreciated by us.

August 14, 2023

Dealership Rating
Employee Rating

I was very happy with the service I received on 7 August I had my oil change and a recall examination I drop my vehicle off and they drop me off at work! Very happy More

by last_child1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patty Cowan, Robert White, Vanessa Malone, Vianey Rodriguez , Jason Ludington

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Aug 31, 2023

David Stanley Chevrolet responded

We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

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