John Rudd | Page 3

Fast forward only one thing we can say about COX. .. Liability of one company that is there for you till the end not just the end of sale but the rest of many endeavors to come like they say It's a .. Liability of one company that is there for you till the end not just the end of sale but the rest of many endeavors to come like they say It's a great day welcome to .....you fill the blank More

by EMILBELT Verified Customer Verified Customer

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This was the best truck buying experience I've ever had. They made it very easy and worry free. Everyone was extremely nice. I am very satisfied on the price I got on my new truck, and the amount given fo They made it very easy and worry free. Everyone was extremely nice. I am very satisfied on the price I got on my new truck, and the amount given for my trade in. More

by robsollenb Verified Customer Verified Customer

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Aarron Sheehan did a great job of helping me to buy the car that I was looking for. The purchase process was made easy and efficient. car that I was looking for. The purchase process was made easy and efficient. More

by mvogelbaum Verified Customer Verified Customer

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i honestly won’t go anywhere else. Kelly was amazing, the finance team was amazing, i didn’t feel pressured, rushed, or confused a single time. any silly question i asked was answered Kelly was amazing, the finance team was amazing, i didn’t feel pressured, rushed, or confused a single time. any silly question i asked was answered whole & truthfully. More

by malmaldent Verified Customer Verified Customer

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The whole team was fantastic throughout the whole process, from our initial visit through the closing process. I would buy another vehicle from these guys in a heartbeat. Many thanks to Ed, Jacob, process, from our initial visit through the closing process. I would buy another vehicle from these guys in a heartbeat. Many thanks to Ed, Jacob, Oscar, and John! More

by eric@hoonhoutlaw.com Verified Customer Verified Customer

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I purchased a 2024 Ram 2500 diesel from Cox Chevrolet, and the dealership installed the wrong engine oil (15W-40) during service. According to a Ram Technical Service Bulletin, this oil should not be used and the dealership installed the wrong engine oil (15W-40) during service. According to a Ram Technical Service Bulletin, this oil should not be used in this engine because it can cause engine damage. After noticing abnormal engine noise, I contacted a local Ram dealership. They informed me that using 15W-40 in this engine can cause damage and may void the powertrain warranty. Cox Chevrolet eventually changed the oil to the correct specification, but they refuse to acknowledge the potential damage or undo the deal. They are acting as though the issue is resolved simply because the oil was replaced, despite the fact that the engine may have already experienced damage and the warranty could be affected. I am seeking a proper resolution to this issue, as I purchased a new truck that may already have engine damage due to incorrect service performed by the selling dealership. More

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Everything was explained to me and the salesman was very knowledgeable about everything the general sales manager is great and I enjoyed the process knowledgeable about everything the general sales manager is great and I enjoyed the process More

by bubwainwright15 Verified Customer Verified Customer

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They sold me a truck with engine damage because they use the wrong oil. I bought a 2024 Ram 2500 with the diesel engine and they installed 15W40 oil. There is a technical service bulletin from Ram that says the wrong oil. I bought a 2024 Ram 2500 with the diesel engine and they installed 15W40 oil. There is a technical service bulletin from Ram that says you cannot use 15W40 oil because it would cause engine damage. Cox Chevrolet refuses to undo the deal they change the oil with the correct oil and are acting like everything is fine. After speaking with the local Ram dealership they said that the wrong oil would cause it to void the powertrain warranty and cause engine damage and potentially engine failure. They do not want to help me address the situation other than the oil change that they already did. More

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They were easy to work with and they helped me out in getting a new truck getting a new truck More

by daviddelay081 Verified Customer Verified Customer

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Thank you for such great service! You are very professional. Mr. Jorge, Mr. Oscar, and the financier are wonderful people! I am very grateful for the treatment I received. You are very professional. Mr. Jorge, Mr. Oscar, and the financier are wonderful people! I am very grateful for the treatment I received. More

by dmigueldelgado71 Verified Customer Verified Customer

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