John Russo

On the 1st of October I went in for the free multipoint inspection, oil change and tire rotation. At the completion of the inspection, Kings Infiniti would send me the inspection report via text message. J inspection, oil change and tire rotation. At the completion of the inspection, Kings Infiniti would send me the inspection report via text message. John came to me and informed me that everything was completed. I found in strange that I didn’t receive the report so i inquired with John and he informed me that the tech probably didn’t find anything. I found that wired to believe that because I haven’t had my filters changed. So I left and did an inspection of my cabin filter. Once I opened the cabin filter, I found it to have leaves and dirty. Hence they didn’t check. So now I go to a shop to get my car inspection sticker changed and they informed me that the call has a RECALL. Kings Infiniti failed to notify me of that. THEY FAILED ME AND I WONT BE RETURNING OR RECOMMENDING THIS PLACE TO ANYONE More

by CJJUSTICE4ALL1212 Verified Customer Verified Customer

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On the 1st of October I went in for the free multipoint inspection, oil change and tire rotation. At the completion of the inspection, Kings Infiniti would send me the inspection report via text message. J inspection, oil change and tire rotation. At the completion of the inspection, Kings Infiniti would send me the inspection report via text message. John came to me and informed me that everything was completed. I found in strange that I didn’t receive the report so i inquired with John and he informed me that the tech probably didn’t find anything. I found that wired to believe that because I haven’t had my filters changed. So I left and did an inspection of my cabin filter. Once I opened the cabin filter, I found it to have leaves and dirty. Hence they didn’t check. So now I go to a shop to get my car inspection sticker changed and they informed me that the call has a RECALL. Kings Infiniti failed to notify me of that. THEY FAILED ME AND I WONT BE RETURNING OR RECOMMENDING THIS PLACE TO ANYONE More

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John Russia made the great experience made sure my car got all the necessary service got all the necessary service More

by LIRIDONGJURRA1212 Verified Customer Verified Customer

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Awesome customer service as always. John is the best representative, easy to deal with . Great place to service your car. John is the best representative, easy to deal with . Great place to service your car. More

by EMIL2681 Verified Customer Verified Customer

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A huge thank you to Kings INFINITI for helping me get an amazing new car. From start to finish, the experience was smooth, professional, and truly enjoyable. Their team went above and beyond to make the pro amazing new car. From start to finish, the experience was smooth, professional, and truly enjoyable. Their team went above and beyond to make the process easy and stress-free. I’m grateful and absolutely love my new ride! More

by Andrey Verified Customer Verified Customer

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The staffs there are very friendly emand professional. They always take care of any issues with my car and do a follow up. They always take care of any issues with my car and do a follow up. More

by AFONGCHOY597 Verified Customer Verified Customer

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John was so helpful and professional as always! I had to drop off my car and go to work, he was very accommodating and I got to my job on time. I had to drop off my car and go to work, he was very accommodating and I got to my job on time. More

by GSAYAD Verified Customer Verified Customer

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Speed that is what it was all about you are done on time not a lot of back-and-forth. not a lot of back-and-forth. More

by Nino Verified Customer Verified Customer

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Extreme ease of appointment making service check-in, quick and easy vehicle was done as promised quick and easy vehicle was done as promised More

by Nino Verified Customer Verified Customer

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I am writing to express my sincere appreciation for the outstanding service I received from your team, particularly from service representative Mr. John Russo. John was incredibly helpful and professional, outstanding service I received from your team, particularly from service representative Mr. John Russo. John was incredibly helpful and professional, and I felt as if I had known him for years. I am very happy with the service provided. Edmound Nahum More

by Edmound Nahum Verified Customer Verified Customer

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