John Russo
John Russo at Kings INFINITI

John Russo | Page 2

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.9
1,361 Reviews

Dealership Experience

33 yrs, 2 mos

Industry Experience

33 yrs, 2 mos

Languages Spoken

English English

4.9

1,361 Reviews

Write a Review

1361 Reviews of John Russo

July 23, 2026

Dealership Rating
Employee Rating

Courteous, Knowledgeable, and very accommodating Every time is the same great experience...Consistency. That's what counts More

by RICHIEC16
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Jul 29, 2026

Kings INFINITI responded

Thank you for your kind words! Providing excellent service to our customers is our top priority. It means a lot to hear that we have been consistently meeting your expectations. We're looking forward to serving you again soon!

July 21, 2026

Dealership Rating
Employee Rating

Great service and great people always helpful never an issue I would definitely recommend Great service More

by BKOGAN1701
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Jul 29, 2026

Kings INFINITI responded

Thank you for choosing Kings INFINITI and for your kind words! We are thrilled to hear that you had a great experience with our team. It means a lot to us that you would recommend our services. Looking forward to serving you again in the future!

July 21, 2026

Dealership Rating
Employee Rating

Came in for oil change in and out within an hour great service no issues More

by BKOGAN1701
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Jul 29, 2026

Kings INFINITI responded

Thank you for the positive review! Our team works hard to provide efficient and reliable service. We appreciate your business and look forward to seeing you again!

July 15, 2026

Dealership Rating
Employee Rating

It was a great experience. I love going to get my car done. It was a great experience that people agreed the work is great. Everything's great just great great great great grea More

by joedonojr
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Jul 29, 2026

Kings INFINITI responded

Thank you for your glowing review! We're thrilled to hear that you had a great experience at our shop and that our work is top-notch. We strive for greatness, and it's always rewarding to hear when our customers agree. Thank you for trusting us with your car!

July 15, 2026

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It was great service All of my questions were answered and it was resolved I would recommend them to anyone who has an Infiniti. More

by SHEILARWHEELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Kings INFINITI responded

Thank you for the kind words! It was our pleasure to provide you with excellent service and answer all of your questions. We strive to exceed our customers' expectations and are delighted to know that you would recommend us to others. Thank you for choosing us for your INFINITI needs!

July 12, 2026

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Employee Rating

Very hood service. Service is quick and no long wait times. Matt is the most help associate thats there. More

by IAGBAJE00
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Kings INFINITI responded

Thank you for sharing your positive experience with our service! We are thrilled to hear that you had a great time with us. Our team, especially Matt, takes pride in providing quick and efficient service to our valued customers. We look forward to serving you again soon!

July 11, 2026

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The best in the business. Wouldn’t go anywhere else to purchase my car or have service done on my car. More

by JKOURNIDAKIS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Kings INFINITI responded

Thank you for your kind words! We take great pride in providing top-notch service and ensuring our customers have the best car-buying and maintenance experience with us. We greatly appreciate your loyalty and look forward to serving you in the future.

July 09, 2026

Dealership Rating
Employee Rating

John is always great. Been coming here since my purchase Excellent timely service. Very professional team More

by SEANA649
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Jul 29, 2026

Kings INFINITI responded

Thank you! We truly appreciate your loyalty, and we're so happy to know that our team consistently provides excellent and professional service. We're grateful for your business and can't wait to see you again!

July 08, 2026

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Employee Rating

Fast service, excellent waiting room and Right next to the highway so I could easily get home. More

by RAYGZ502
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Jul 29, 2026

Kings INFINITI responded

We're thrilled to hear that our fast service and convenient location were a positive experience for you! Thank you for choosing Kings INFINITI, and we hope to see you again soon.

July 06, 2026

Dealership Rating
Employee Rating

I've been dealing with Kings Infinity for over 20 years. They are amazing and they get better and better as the years go by service and sales. More

by Mikey Bucci
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Jul 29, 2026

Kings INFINITI responded

Thank you for your loyalty over the past 20 years! We're thrilled to have provided you with amazing service and sales, and we're committed to continuously improving for years to come. We appreciate your support and hope to continue serving you for many more years.