Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Carla Martinez

Overview Reviews (182) Inventory (3)

Contact Me

View All Employees

< View All Employees

Carla Martinez

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

Contact Me

4.8

182 Reviews

Overview Reviews (182) Inventory (3)

4.8

182 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Carla Martinez

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

182 Reviews of Carla Martinez

May 15, 2026

Dealership Rating

Employee Rating

Good service. No complaints for service. The only complaint is 15 world requirement for this... No complaints for service. The only complaint is 15 world requirement for this... More

by TAFLYA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

May 22, 2026 -

Kings INFINITI responded

Thank you for taking the time to leave a review! We're thrilled to hear that you received good service. Have an amazing day!

May 13, 2026

Dealership Rating

Employee Rating

They always display great customer service and any work on the vehicle is always done to satisfaction. on the vehicle is always done to satisfaction. More

by Zazzwf73

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carla Martinez

Report | Print

May 22, 2026 -

Kings INFINITI responded

Thank you so much for your kind words! Providing top-notch customer service and ensuring complete satisfaction is always our top priority. We appreciate your loyalty!

May 12, 2026

Dealership Rating

Employee Rating

Matthew is an outstanding service advisor. Matthew is a man of good character. He is concerned about servicing your car needs and providing his expertise advice. No complaints! I appreciate y Matthew is a man of good character. He is concerned about servicing your car needs and providing his expertise advice. No complaints! I appreciate you Matthew and all that you have done for me over the years and my car is still running very well because of you. 2015 q70s. Kings Service Center keep up the good work! Hi Megan 👋🏽 More

by KIMALAY38

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Russo, Megan Largana, Matthew Raiten

Report | Print

May 22, 2026 -

Kings INFINITI responded

Thank you so much for taking the time to share your positive experience with Matthew and our service center. We are so lucky to have him and Megan on our team and are committed to providing top-quality service to keep your car running smoothly for many more years to come. Thank you for your trust and loyalty!

May 11, 2026

Dealership Rating

Employee Rating

Good professionalism ;get you out on a time manor;update you your car history and I will recommend them at all time you your car history and I will recommend them at all time More

by CLAUDEJAMES85

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Russo, Megan Largana, Matthew Raiten

Report | Print

May 22, 2026 -

Kings INFINITI responded

Thank you for the positive feedback! Our team takes pride in providing professional service and keeping our customers informed. We are happy to hear you would recommend us. It means a lot to us. See you next time!

May 05, 2026

Dealership Rating

Employee Rating

Very helpful fixed my issue and waiting room was comfortable Carla was very helpful and courteous comfortable Carla was very helpful and courteous More

by cnjvl

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carla Martinez

Report | Print

May 22, 2026 -

Kings INFINITI responded

Thank you for taking the time to leave a review! We're thrilled to hear that our team provided excellent service and made you feel comfortable during your visit. We appreciate your business and look forward to serving you again in the future.

April 22, 2026

Dealership Rating

Employee Rating

My experience at the dealership was great I was notified with any issues with my vehicle and everything went smoothly with any issues with my vehicle and everything went smoothly More

by JJAMES2750

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carla Martinez

Report | Print

May 18, 2026 -

Kings INFINITI responded

Thank you for your positive feedback! We strive to keep our customers informed and happy throughout the entire process. We're glad you had a smooth experience with us at the dealership. See you again soon!

April 16, 2026

Dealership Rating

Employee Rating

Very good except that I had to send $200 on Uber, and they did not give me any option they did not give me any option More

by MENDY0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

May 18, 2026 -

Kings INFINITI responded

Thank you for your feedback! We apologize for any inconvenience with the Uber expense. Please reach out to our team, and we will do our best to find a solution for you. We appreciate your business!

April 12, 2026

Dealership Rating

Employee Rating

Great customer service very helpful and professional they let me pick up my car even after they closed let me pick up my car even after they closed More

by DANIELDAV

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Russo, Megan Largana, Matthew Raiten

Report | Print

Apr 16, 2026 -

Kings INFINITI responded

Thank you so much for your positive feedback! We are thrilled to hear that our customer service team was able to assist you with picking up your car even after closing. It's our goal to always go above and beyond for our customers. Have an amazing day!

April 07, 2026

Dealership Rating

Employee Rating

Polite, professional, helpful efficient. My appointment went smoothly without any problems. As an added bonus, the was also washed. Thank you My appointment went smoothly without any problems. As an added bonus, the was also washed. Thank you More

by Alex

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Apr 11, 2026 -

Kings INFINITI responded

Hello Alex, thank you; we appreciate your feedback!

Apr 11, 2026 -

Alex responded

You are welcome

April 04, 2026

Dealership Rating

Employee Rating

Everything is perfect Great job. Perfect service. Nice people and good experience professional friendly staff Perfect service. Nice people and good experience professional friendly staff More

by MLEYBOVICH1212

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carla Martinez

Report | Print

Apr 11, 2026 -

Kings INFINITI responded

Mleybovich1212, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings INFINITI, Inc..

Dealership Inventory (3 Vehicles)

2021 Nissan Rogue | used

$22,995

2021 Nissan Rogue

used

Brilliant Silver Metallic exterior

Automatic

All Wheel Drive

$22,995

View Vehicle Details

View Details

2022 Nissan Versa | used

$17,995

2022 Nissan Versa

used

Gun Metallic exterior

Automatic

Front Wheel Drive

$17,995

View Vehicle Details

View Details

2019 Nissan Murano | used

$21,995

2019 Nissan Murano

used

Magnetic Black Pearl exterior

Automatic

All Wheel Drive

$21,995

View Vehicle Details

View Details

View All Inventory