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John Russo
John Russo at Kings INFINITI

John Russo | Page 23

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.9
1,327 Reviews

Dealership Experience

32 yrs, 11 mos

Industry Experience

32 yrs, 11 mos

Languages Spoken

English English

4.9

1,327 Reviews

Write a Review

1327 Reviews of John Russo

July 26, 2024

Dealership Rating
Employee Rating

I’ve getting a great service from Kings Infiniti through Mr John Russo. Meanwhile, I like Kings Infiniti for their service. More

by MOHI.CTG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2024

Kings INFINITI responded

Mohi.ctg, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for the great review!

July 23, 2024

Dealership Rating
Employee Rating

Excellent service with very professional team an extremely nice by the time my car was in the service I was sitting in the waiting area that was very comfortable and very clean. Make the waiting tim More

by MALIMORALES5551212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson Morales

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Oct 30, 2024

Kings INFINITI responded

We look forward to your next visit! Take care! Thank you again for the great review!

July 20, 2024

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Employee Rating

Excellent customer service. I have been their customer for over 12 years. I highly recommend. More

by SHERZOD98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2024

Kings INFINITI responded

We appreciate your positive review about your recent experience with us!

July 18, 2024

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Employee Rating

I have absolutely no bad reviews about this place there wait times are a lot better than the majority of other dealerships. More

by MR.CUNNINGHAM3301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana, Matthew Raiten , Nelson Morales, Stephan Soto

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Oct 30, 2024

Kings INFINITI responded

Mr.cunningham3301, we are so pleased you enjoyed your visit to Kings INFINITI, Inc.!

July 18, 2024

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Employee Rating

Kings infinite is the best dealership in bk and John Russo is excellent and best customer care person high five ratting More

by MANIRNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2024

Kings INFINITI responded

Thank you, and have a fantastic day!

July 16, 2024

Dealership Rating
Employee Rating

I was very happy with the service I would recommend this dealership to friends and family More

by DJASH2000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Roman Zeltser

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Oct 30, 2024

Kings INFINITI responded

Djash2000, thank you so much for the positive review! Have a good day!

July 09, 2024

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Employee Rating

Waiting room could use some amenities , charging to pay with credit card is NOT A GREAT ODEA!! More

by FRANOLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2024

Kings INFINITI responded

Hi Franolk, we appreciate your honest feedback, as we are always looking for ways to improve of course with time. Since COVID a lot has changed but we are doing our best to improve things still little by little. Thank you again!

July 07, 2024

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Employee Rating

They were very attentive about changing the oil and checking for other services that needed to be fixed More

by NOODILZZ1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2024

Kings INFINITI responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 07, 2024

Dealership Rating
Employee Rating

John Russo is the best! Courteous professional friendly Always attentive and helpful Thank you, John More

by IRINAKORMAN4978
Service Communication
Recommend Dealer
Yes
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Oct 30, 2024

Kings INFINITI responded

We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2024

Dealership Rating
Employee Rating

Excellent Service and Staff but there are long waits with minimal seating and no snacks available. More

by SHANNON_SPEIGHTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 30, 2024

Kings INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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