Dealership Experience
32 yrs, 11 mos
Industry Experience
32 yrs, 11 mos
Languages Spoken
English
1,327 Reviews
Write a Review1327 Reviews of John Russo
May 20, 2024
I was going on a road trip and of course you need to make sure your car is up-to-date with maintenance. Went to Kings Infiniti and of course John is always there for me and make sure my car was good on the r sure your car is up-to-date with maintenance. Went to Kings Infiniti and of course John is always there for me and make sure my car was good on the road and I had no problems. Been coming for 5 years now. More
May 19, 2024
Excellent customer service and completed in a timely manner. John is always professional and personable. manner. John is always professional and personable. More
Other Employees Tagged: Roman Zeltser
May 14, 2024
Great service center with knowledgeable and professional employees that make you feel welcome and at home employees that make you feel welcome and at home More
Other Employees Tagged: Megan Largana
May 05, 2024
The staff at this dealership,at least the ones I have met are very friendly and at the same time very professional.As for John Russo he’s quite the consummate professional.I could not ask for a better servic are very friendly and at the same time very professional.As for John Russo he’s quite the consummate professional.I could not ask for a better service advisor.He explains about your current problems and also about the ones you will need to do in the future. More
Other Employees Tagged: Megan Largana
April 19, 2024
I would like to say thank you for John Russo. He is so helpful and understanding. He gave the right diagnoses for my car condition. It seems that I am a woman but I can understand the whole pictu He is so helpful and understanding. He gave the right diagnoses for my car condition. It seems that I am a woman but I can understand the whole picture of car condition that I’ve never known before when he shows me thorough and give a plan for my car to fix appropriately. Will come back when I have a chance or have time More
Other Employees Tagged: Matthew Raiten
April 08, 2024
Made up excuse for not refunding my money for two failed repair jobs spent over $3000. I am a senior on fixed income.He lied about a warranty I ask him to send me. Never received it. Corp was just as bad repair jobs spent over $3000. I am a senior on fixed income.He lied about a warranty I ask him to send me. Never received it. Corp was just as bad More
Other Employees Tagged: Stephan Soto
April 04, 2024
Time after time experience always great experience, quick and painless keep up the good work. quick and painless keep up the good work. More
Other Employees Tagged: Roman Zeltser, Danny Volchyok
March 23, 2024
They don't follow instructions They don't follow instructions to the job I wished they would do the job professionally, kings infinity use to be good I don't know what happens instructions to the job I wished they would do the job professionally, kings infinity use to be good I don't know what happens More
Other Employees Tagged: John Russo
March 22, 2024
Staff was quick, friendly and professional. Good experience overall. I would recommend them. They took my car on time. Good experience overall. I would recommend them. They took my car on time. More
Other Employees Tagged: Megan Largana, Matthew Raiten , Nelson Morales, Stephan Soto
March 21, 2024
The service was great. They were able to squeeze me in and they repaired my flat. They were able to squeeze me in and they repaired my flat. More
Other Employees Tagged: Megan Largana, Matthew Raiten , Nelson Morales, Stephan Soto
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