John Salinas
John Salinas at Matthews KIA of Blakely

John Salinas | Page 6

Service Manager

Matthews KIA of Blakely

3007 Scranton Carbondale Hwy, Suite 101
Blakely , PA 18447

Contact Me
4.7
76 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

37 yrs, 3 mos

Languages Spoken

English English

4.7

76 Reviews

Write a Review

76 Reviews of John Salinas

August 13, 2024

Dealership Rating
Employee Rating

Very nice, had everything ready and ready in great time. Car was clean when ready More

by MRSPKRIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2024

Matthews KIA of Blakely responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and the 5 Star Review!

August 10, 2024

Dealership Rating
Employee Rating

always friendly and helpful. had a screw in my tire fixed no problem.also did oil change,inspection while I was there. More

by PDEE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2024

Matthews KIA of Blakely responded

Hi PDEE46, Thank you for the 5 Star Review and your business!

August 09, 2024

Dealership Rating
Employee Rating

The charge for inspection and oil charge is $150 more than other local places The service was performed , but cost is a lot more . More

by mariaelena281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 12, 2024

Matthews KIA of Blakely responded

Hi mariaelena281, Thank you for your feedback. Our goal is that every Customer leave satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach to tellus@matthewsauto.com

August 09, 2024

Dealership Rating
Employee Rating

Never a bad experience here. They are always very pleasant and super helpful. Inspection and routine maintenance, and it was done quicker than anticipated. More

by ssimmonette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2024

Matthews KIA of Blakely responded

Hi, Thank you for the 5 Star Review and your continued business!

August 08, 2024

Dealership Rating
Employee Rating

Service visit was to compete a recall to replace reverse camera. Work was completed in about an hour, they also finished the visit with a complimentary car wash. The wait went quickly in their comfortable, More

by tvanko001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2024

Matthews KIA of Blakely responded

Hi, We’re so glad to hear you had a great experience with our team at Matthews Kia of Blakely! Thank you for your business and the great review!

August 07, 2024

Dealership Rating
Employee Rating

Hi, the service department was very easy to work with. They were informative and handled my recalls. Austin was excellent to deal with. I appreciate everything they did for me concerning recalls and other More

by NCOLA27
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin

Aug 08, 2024

Matthews KIA of Blakely responded

Hi, We're so glad to hear you had a great experience with Austin at Matthews Kia of Blakely! We appreciate the 5 Star Review and your business!

August 07, 2024

Dealership Rating
Employee Rating

The service is excellent. Informed me about my inspection and additional work required on my vehicle. Very professional. I would highly recommend this service department. Exce More

by elainebd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2024

Matthews KIA of Blakely responded

Hello, Thank you for the perfect review! We appreciate your business.

August 05, 2024

Dealership Rating
Employee Rating

I don’t believe the issue was found but time will tell , I’ve never heard of road friction causing a jerking of the wheel More

by JOANFRABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rich Washner, Dylan Michalek

Aug 08, 2024

Matthews KIA of Blakely responded

Hi, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Justin Masters or Service Manager John Salinas) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

August 05, 2024

Dealership Rating
Employee Rating

Excellent service and communication. Service was performed on time and accurately. Will definitely return for service. More

by robseguin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2024

Matthews KIA of Blakely responded

Hi robseguin3, Thank you for choosing Matthews Kia of Blakely for your recent service visit! We appreciate your business and the 5 Star Review!

August 04, 2024

Dealership Rating
Employee Rating

Very efficient service experiene! Had the leak in my tire fixex in a very short period of time! More

by Marti 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2024

Matthews KIA of Blakely responded

Hi Marti1, Thank you for the 5 Star Review and your business!

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