John Shaw
John Shaw at Crown Acura

John Shaw

Service Advisor

Crown Acura

18911 US Hwy 19 N
Clearwater, FL 33764

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5.0
619 Reviews

I have been a part of the Crown family since 1993, but I entered into the auto industry in 1990. I moved to Florida from New York in 1980. I have 2 beautiful children; Zachary, 8 and Mikayla, 5. In my free time I enjoy fishing, running, camping, working out, and the beach!

5.0

619 Reviews

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619 Reviews of John Shaw

November 05, 2025

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Always a pleasure working with John and the team at Crown Acura. Scheduling service is very convenient, they keep on schedule and review the entire process with you. More

by asaydeh
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Recommend Dealer
Yes
Nov 07, 2025

Crown Acura responded

Asaydeh, Thank you for your continued loyalty to Crown Acura! We’re thrilled to hear that John and our team consistently make your service visits convenient, efficient, and transparent. We truly appreciate your kind words and look forward to serving you again!

November 03, 2025

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John Shaw always provides the best service whether my vehicle is old or new. I always feel secure in knowing that he will make sure my vehicle is in the best shape it can be in. I highly recommend John S More

by Red
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Recommend Dealer
Yes
Nov 04, 2025

Crown Acura responded

Hi Red, Thank you so much for your continued trust in John Shaw and our service team! Whether it’s for your old ride or something new, we’re thrilled to hear that John always ensures you leave feeling confident and cared for. Your recommendation means the world to us!

October 24, 2025

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John in the service center is the nicest guy. Plus he’s honest with timing and quotes. There are never any bait and switches (like what happens at a lot of service center). And, most importantly, More

by Garycmele
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Recommend Dealer
Yes
Oct 24, 2025

Crown Acura responded

Gary, We're delighted that John is not only the nicest guy but also completely honest with timing and quotes. Knowing you've never experienced bait-and-switch tactics or had to return for the same repair shows our commitment to quality and integrity. Thank you for calling Crown Acura the best, we appreciate your loyalty and look forward to serving you for years to come!

October 17, 2025

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Thanks John for your attention to detail. You always place the customer 1st. Your professionalism is the best. I’ve been a customer for over 10 years. More

by F18engineer
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Recommend Dealer
Yes
Oct 19, 2025

Crown Acura responded

We’re truly grateful for your 10+ years of trust in Crown and delighted to hear that John’s professionalism, attention to detail, and customer-first approach continue to make every visit exceptional!

September 15, 2025

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My service advisor, John Shaw, provided excellent service during my most recent visit. Actually, on all my visits. Thank you. More

by Mkkitchen2
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Recommend Dealer
Yes
Sep 16, 2025

Crown Acura responded

Mkkitchen2, Wow, thank you for the awesome feedback! John Shaw always goes above and beyond, and we're thrilled he's made every visit a great one for you. We'll make sure he sees this!

September 11, 2025

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John Shaw is always amazing and does everything in his power to help reduce costs to me (utilize warranty) while ensuring my car is well maintained. Thanks John and Crown Acura! More

by Anna
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Recommend Dealer
Yes
Sep 13, 2025

Crown Acura responded

Anna, Thank you for recognizing John’s dedication to both quality care and cost savings. We’re delighted to hear that he continues to provide excellent service while ensuring your vehicle is well maintained. We’ll be sure to share your appreciation with him!

September 09, 2025

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John Shaw provided excellent customer service as scheduled in the time frame proposed. Thank you for a job well done. More

by acura333
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Recommend Dealer
Yes
Sep 10, 2025

Crown Acura responded

John and our team work diligently to give our customer quick and quality service on their vehicles so that you can feel confident visiting us for any of your vehicle care! We thank you for your review and hope to be of service to you in the future.

August 09, 2025

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John Shaw of Crown Acura provides excellent service. He schedules according to. Red and oversees everything the customer needs. More

by jds5754
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Recommend Dealer
Yes
Aug 10, 2025

Crown Acura responded

Jds, Thank you for your feedback! We’re glad to hear that John consistently provides excellent service. We’ll be sure to share your kind words with him, and we look forward to assisting you again!

August 05, 2025

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Having been an Acura owner since the 1980s I have always had professional experiences with anyone with whom I've come in contact with. Mike Patton, who was terrific helping my husband and I purchased this l More

by Cynthia Sweeney
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Recommend Dealer
Yes

Other Employees Tagged: Mike Patton

Aug 06, 2025

Crown Acura responded

Cynthia, thank you for your excellent review! We are so glad that Mike, John, and the team consistently take exceptional care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

July 02, 2025

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My service advisor (John Shaw) was professional, knowledgeable, honest and responsive! I can’t say enough good things about the service I received at Crown Acura!! More

by Kiersten C.
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Recommend Dealer
Yes
Jul 04, 2025

Crown Acura responded

Kiersten, we are so pleased to hear how professional, knowledgeable honest and responsive John was while servicing your vehicle. We expect nothing less. We appreciate you choosing Crown Acura for your vehicle's service and look forward to assisting you when the time comes. Safe travels, until we meet again.

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