John Sherman | Page 17

Rick Williams is a great sales person My experience with Priority Chevrolet of Newport News was excellent, and Rick Williams made the difference in getting the right SUV. He made time for My experience with Priority Chevrolet of Newport News was excellent, and Rick Williams made the difference in getting the right SUV. He made time for us on his day OFF on Sunday to get the right truck. We are happy with Priority Chevrolet of Newport News the service dept dose good work. The parts dept gave me some good ideas on how to save money. More

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Highly satisfied Walked in with a plan of what I wanted and of course very skeptical due to passed experiences in dealing with other dealerships. I walked out super sa Walked in with a plan of what I wanted and of course very skeptical due to passed experiences in dealing with other dealerships. I walked out super satisfied. Everyone was super polite and never ever felt like they were trying to rob me of my money. But I understand these things take its process and it would not deter me from going back in the future possibly even near future. Both me and my husband are truly grateful More

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Service department tried to pull a fast one during state ins Service department left me waiting 2 hours to tell me car failed inspection due to a 1/4 inch "tear" on wiper blade. Wiper blades were fine when I arr Service department left me waiting 2 hours to tell me car failed inspection due to a 1/4 inch "tear" on wiper blade. Wiper blades were fine when I arrived at dealership. Service dept held my car hostage to "fail" inspection instead of allowing me to take it to another inspection place. It is my belief that inspector at priority ripped the wiper blade in order to force me to purchase wiper blades from Priority in order to pass inspection. I will never bring my vehicle to Priority again. More

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Slow service. Still waiting here 2+ hours for an oil change I had an appointment at 3pm today to get an oil change and a tire rotation. When I got in, there was no cars on the pullup bay and I figured it would I had an appointment at 3pm today to get an oil change and a tire rotation. When I got in, there was no cars on the pullup bay and I figured it would take an hour. Well it is now 5:15 as I am still sitting here writing this review and I just watched the bay fill up with 8 cars and every single one of them have come and gone. I dont understand the reason for making an appointment when it's going to take hours. Why buy from priority? To deal with crap service and slow wait times. Even though I get free oil changes and state bnb inspections here, I am no longer coming here. I'll take my precious time and business somewhere else. This is supposed to he a dealership? More

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Dishonest Dealer/General Manager/Did not try to fix my car My rating reflects the bad service I am receiving at this Dealer. Purchased a car and has had significant Navigation/Infotainment Problems with the My rating reflects the bad service I am receiving at this Dealer. Purchased a car and has had significant Navigation/Infotainment Problems with the illumination working and not working at unknown intervals. I purchased the car from this dealer. I took the car into GMC Buick 6 times to get fixed so far. This Dealer, where I purchased the car, test drove my car 5 miles to evaluate the problem and when they could not replicate the problem they told me come and pick up my car. I took the car to this SAME dealer twice and they do not care. The Manager in the Service Department was rude to me when I tried to get someone to take my concerns seriously. I would not trust this company. They sold me a car that is damaged and they deny it even when I show them pics and videos. More

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Great experience The customer service provided at Priority Chevy was excellent. They were very helpful in the process of buying a new car. I would highly recommend the The customer service provided at Priority Chevy was excellent. They were very helpful in the process of buying a new car. I would highly recommend them to others. More

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Painless car buying The team at Priority Chevrolet made buying my new Colorado pickup a painless endeavor. My sales consultant, Matt Devries, was very easy to work with t The team at Priority Chevrolet made buying my new Colorado pickup a painless endeavor. My sales consultant, Matt Devries, was very easy to work with throughout the process. Meghan McHenry in Delivery Coordination, was very helpful assisting me with decisions on vehicle accessories, and Jeff in Financeing was a great help in getting the most for my money. All-in-all, the team at Priority exceeded my expectations. I would definitely recommend Priority Chevrolet to anyone looking for a vehicle. More

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Just purchased my fourth vehicle from this dealership! I've been totally satisfied with the sales and service team at this dealership for the past seven years. I just purchased my fourth new vehicle from t I've been totally satisfied with the sales and service team at this dealership for the past seven years. I just purchased my fourth new vehicle from this specific salesman because he does not exert any undue pressure and is most helpful in working with me to establish the best price. More

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Our total experience was great. Every one that played a part in our buying our new SUV was great. From the individuals in the service department to the individuals in sales. I hold t Every one that played a part in our buying our new SUV was great. From the individuals in the service department to the individuals in sales. I hold totally recamend Priority Dealership to any one looking to buy a car. More

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.Robert Houston's Priority Chevrolet Experience My first experience with a Priority dealership and I must say it a much GREATER experience than I had ever anticipated. I had purchased a vehicle fro My first experience with a Priority dealership and I must say it a much GREATER experience than I had ever anticipated. I had purchased a vehicle from Hutchens Chevrolet before Priority bought that dealership. That was a great experience as well, but, the truck I bought was not exactly what I had wanted after test driving a new Chevy truck December a year ago I drove off with used Ford. September 2018 I took the Ford in for its routine oil change. While I was waiting, I strolled over to see Gil Brown who sold me the Ford, just to say hello. While we were talking, I mentioned how much I still liked the Chevy trucks and that was all Gil needed to hear as he was honestly interested in wanting me to have the vehicle of my choice and he asked if i would mind if he could talk with his management to see if anything could be worked out in order to get me into that new Chevy truck. I truly must say, Gil Brown worked harder than any other salesperson I have ever had work for me , taking a request all the way up to the General Manager to get an approval. Gil performed professionally and tirelessly to put me in my new Chevy truck. After that he worked with the Jeff, Evan and the others to work the nu bears to where I wanted to be on my payments. Jeff an Evan in my opinion worked miracles to get me to the monthly payment I wanted to be at, an went as far as to give me the same a count for the Ford as a trade in as I paid for it a year ago. The entire staff all seemed to have also thrown in so e additional bennies to boot such as free sidewalls. Meghan was next ensuring the deal got wrapped up by getting the trucks paint and underside got wrapped with protective coatings Priority team thsre worked together lke a fine oiled macbine. Excellent all around service. My thanks to all involved in my transaction to make it a truly successful and satisfying sale. Special thanks to Gil for wanting to take on what i feel sure he must have thought would be waste of his time. Kudos PC and staff! More

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