John Sherman | Page 16

I have had the pleasure of buying two (2) cars from Gil, a 2013 Captiva and 2019 Equinox. I am so glad to have such a knowledgeable gentleman guide me through the car buying process. I never know what exact a 2013 Captiva and 2019 Equinox. I am so glad to have such a knowledgeable gentleman guide me through the car buying process. I never know what exactly I want but Gil will listen to some of the characteristics I like and has picked out the perfect car both times I've needed a new car. Gil diligently works on my behalf to ensure I get the deal that will work. GIL IS AWESOME! More

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Charlotte took very good care of me. This was my first time here and she made me feel very welcome and as if I knew everything I was doing. Thanks Charlotte! time here and she made me feel very welcome and as if I knew everything I was doing. Thanks Charlotte! More

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John Sherman was ok, dealership seems to be more focused on making a profit than really helping customers with difficulty with their auto, I paid good money for a diagnosis only to be told there could be va on making a profit than really helping customers with difficulty with their auto, I paid good money for a diagnosis only to be told there could be various possibilities which I would have to pay for parts not really needed, felt as if I was being scammed into paying for unnecessary dealer parts just to fix one problem. I wasn't convinced that this service Department was honest and felt a lot of money was gonna be at my expense for their lack of pin pointing the exact issue, they preach expert repair services but was more less guessing at my problem, Im done with this facility for now and hope my rating doesn't flag any future service I might be forced to use, overall it is a nice looking service Department, which probably explains the excessive cost of the guessing on their part. Not paying for experts guessing. More

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Haven't had dealings since Hutchins sold. Will hold my opinion until we have had dealings. What is with a 25 word minimum? So I guess this will make your quota of words. opinion until we have had dealings. What is with a 25 word minimum? So I guess this will make your quota of words. More

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Purchased previous vehicles here. Stellar servicing to all vehicles we have owned. Attentive to the customer needs and provides service satisfaction. Very Satisfying. Great Dealership. all vehicles we have owned. Attentive to the customer needs and provides service satisfaction. Very Satisfying. Great Dealership. More

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Could not have asked for a better sales representative she went above and beyond to find me a car that I absolutely love but went above and beyond again to get the price I needed to stay within my monthly she went above and beyond to find me a car that I absolutely love but went above and beyond again to get the price I needed to stay within my monthly budget. More

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Helpful, Personable and Professional Every visit, the entire Service Dept. has gone out of their way, to include courtesy driver Ty, to make me feel like I'm the only customer in the dea Every visit, the entire Service Dept. has gone out of their way, to include courtesy driver Ty, to make me feel like I'm the only customer in the dealership they are helping. I needed help with some bad gas in my tank recently. Got it towed in and it was late in the day. I had been out on the road in the sun virtually all afternoon and not feeling all that great. They gave me a nice Suburban to get home with and said don't worry about your car. John called me with an update the next day as promised. Since I had my wife's car at home, I decided to bring the Suburban back to the dealership so someone else could use it if needed. Ty brought me home. But my wife's car had problems also (she was out of town). I was embarrassed but I had doctor appts and needed a vehicle. I asked John if Ty could come get me and if I could use a vehicle. He said yes. I waited for the vehicle and Ty drove up with the suburban and the courtesy vehicle just behind to take him back. I was flabbergasted with the kind gesture. Needless to say, my vehicle was fixed, I brought the Suburban back and went on my way. This is a good dealership that treated me very well, with kindness and professionalism, right when I needed it most. Thanks Priority Chevrolet. Your people made my day and make your dealership great in my opinion. Barry Napp More

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Poor service department The check engine light came on in my vehicle. I took it to the dealer for it to be looked at & 2 wiring harnesses were replaced. When I pick up my veh The check engine light came on in my vehicle. I took it to the dealer for it to be looked at & 2 wiring harnesses were replaced. When I pick up my vehicle, the front camera result and neither of my front turn signals worked (both were working fine prior to bringing in the vehicle). I was told that the car had been test driven and everything was fine. We picked up the car and headed to Florida. On the way, my husband noticed that the turn signals did not sound right (I noticed they sounded different when I picked up the car, but did not know enough to realize that meant something was wrong). We pulled over and checked all of our turn signals only to learn the 2 front signals did not work. During the test drive, these issues should have been noted and the car should not have been released. Rather than keep the vehicle, they told us all was good and to pick up the car because they knew we were headed on vacation. The camera not working was an inconvenience; however, the 2 front turn signals not working was a safety issue and we could have been pulled over because of it. I understand that they did not want us to be in the rental car for more days than necessary, but to tell us everything was fine with the car was simply poor customer service. If they had talked to us, we would have gladly shared the cost of the rental to cover any days beyond the day everything was corrected on the car. More

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Great Dealership!! We bought our 2nd vehicle this year from Priority Chevrolet. We were very happy with the first vehicle, a Equinox so we bought a Silverado on our 2nd We bought our 2nd vehicle this year from Priority Chevrolet. We were very happy with the first vehicle, a Equinox so we bought a Silverado on our 2nd purchase. Gil Brown was our salesman or both vehicles. Gil was very knowledgeable in what we wanted and the functions of both vehicles we purchased, Priority Chevrolet is a great team effort to make sure the customer is completely satisfied! More

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New car purchase Larry Fleming and the Priority team took great care of me today. The customer service was excellent!!! Mr. Fleming was patient and engaged through t Larry Fleming and the Priority team took great care of me today. The customer service was excellent!!! Mr. Fleming was patient and engaged through the whole process. More

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