John Sherman | Page 9
Service Advisor
Southern Chevrolet Newport News
12920 Jefferson Avenue
Newport News, VA 23608
Born in Baltimore, lived in Virginia for over 50 years. Graduated James Madison University and have 30+ years of Automotive experience. Married with 4 grown kids starting families of their own, proud servant to two Miniature Schnauzers. Love to help people!
Read moreLanguages Spoken
English
French
170 Reviews
Write a Review170 Reviews of John Sherman
April 26, 2025
Took the time to ensure that the problem I stated about my vehicle was diagnosed and corrective actions were taken to resolve the problem. John Sherman was instrumental in making this happen. my vehicle was diagnosed and corrective actions were taken to resolve the problem. John Sherman was instrumental in making this happen. More
April 23, 2025
I am very pleased with the service at this dealership. It is a friendly place where I am treated respectfully and professionally. My vehicle is taken care of quickly and the wait time is reasonable. The w It is a friendly place where I am treated respectfully and professionally. My vehicle is taken care of quickly and the wait time is reasonable. The waiting area is clean and comfortable. I love the coffee and hot chocolate available for clients. Thank you. More
April 17, 2025
One of the best dealerships in the area. Willing to work with you to the best of their abilities. Service department has great communication and doesn’t pressure you into making purchases on Willing to work with you to the best of their abilities. Service department has great communication and doesn’t pressure you into making purchases only recommends. More
Other Employees Tagged: Kris Blake, Jeanne Martinez, Naomi Weaver
April 01, 2025
Stayed for 3 hours, the tracker sent to my phone never left the second step (Inspection). Told I would need new tires except they didn’t have them in stock and it would be two days before the tires would left the second step (Inspection). Told I would need new tires except they didn’t have them in stock and it would be two days before the tires would come in. Not something to hear for someone working a 40 hour week having to take time off again. I opted to wait until inspection which was two months from now. I had an appointment, showed up on time only to park behind three empty cars, two in the bay and one in front of the garage door. An attendant came over and asked me to leave my key fob in the car and sign in. What would happen if someone walked up and stole my car? Is the shop liable and would they owe me a car identical to the one stolen from me? The dealership changed owners recently, now service sucks. More
Other Employees Tagged: Kris Blake, Jeanne Martinez, Naomi Weaver

