John Simonelli | Page 20

Excellent Customer Service Joe (Sales), John (Manager), and Karl (Finance) were all amazing to work with. Joe helped me pick the right car that I needed that was also a great d Joe (Sales), John (Manager), and Karl (Finance) were all amazing to work with. Joe helped me pick the right car that I needed that was also a great deal. John helped make this happen, and Karl wrapped things up in finance. Joe took the time to walk me through all of the car's features, the service center, and was 100% engaged throughout the entire deal including after all of the paper work was signed. I will definitely be back in the future. More

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After 65 years of buying cars, Faulkner rates very high From entering Faulkner unannounced, both my wife and I were welcomed with open arms by everyone. It couldn’t have been any better as we drove away wit From entering Faulkner unannounced, both my wife and I were welcomed with open arms by everyone. It couldn’t have been any better as we drove away with the car we wanted. Coudos to Joe Demarco, just a delightful experience. More

by FAMEONE Verified Customer Verified Customer

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Happy driver Rarely fill out surveys, But... I am so happily satisfied with my car and my service experiences at the dealership! Shout out to John and Joe, working Rarely fill out surveys, But... I am so happily satisfied with my car and my service experiences at the dealership! Shout out to John and Joe, working with you on my next possible purchase is a pressure Satisfied driver, Billy H More

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Lease an encore The Sales person John Simmonelli and, Bryant Pullins was extremely courteous and helpful and generally knowledgeable in lease terms and in the featu The Sales person John Simmonelli and, Bryant Pullins was extremely courteous and helpful and generally knowledgeable in lease terms and in the features of the Encore I am also very happy with lease terms. I would definitely recommend this dealership to my friends. More

by ETOOLE333 Verified Customer Verified Customer

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No customer service and fraud stole my identity Thieves, no customer service, ran my credit after agreed on a trade in and then when I went to pick up the vehicle and turn the trad in key to them th Thieves, no customer service, ran my credit after agreed on a trade in and then when I went to pick up the vehicle and turn the trad in key to them they said that I have to take care of my old vehicle and they have nothing to do with it, also they ran my credit 3 times. I got cursed at pushed out the dealership literally 3 people ganged up against me. I filed a police report and I’m filling a civil suit against them. They are xxxxx thieves and far away from being professional or trustworthy. I advice everyone want to go to this dealership to turn back. I live local and I have connection in the comity of west Chester chamber of commerce and I’m determined to expose these xxxxx not professional thieves to everyone More

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Everything went like clock work. Everyone at the dealership was and did a great job. Brett & John in particular were incredible, even with the smallest of details were taken care of Everyone at the dealership was and did a great job. Brett & John in particular were incredible, even with the smallest of details were taken care of flawlessly. More

by MJRDESIGNS1 Verified Customer Verified Customer

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Love our new Buick Encore The purchase of our new Buick Encore was an outstanding experience due to Bryant Pullins & John Simonelli. Bryant was an absolute pleasure to deal wit The purchase of our new Buick Encore was an outstanding experience due to Bryant Pullins & John Simonelli. Bryant was an absolute pleasure to deal with. He genuinely made us feel right at home & like we were a priority. John Simonelli pulled off a dealer trade to land us the car we were looking for. His dedication & service is unmatched. Faulkner Buick GMC is a top notch dealership with high quality people. We will be returning to Faulkner to fulfill all our vehicle needs in the future. More

by Joe & Kim Verified Customer Verified Customer

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New Yukon XL Denali We really dreaded the new car buying process and overall had a shockingly positive experience. Ended up with a great car at what we believe to be a fa We really dreaded the new car buying process and overall had a shockingly positive experience. Ended up with a great car at what we believe to be a fair deal! We all won! We worked with Joe Demarco and John Simonelli and we would recommend them both. More

by Sheila Verified Customer Verified Customer

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My little blue SUV Thanks so much for all your help with purchasing my new vehicle. It’s always a little scary for me to make such a purchase but Magali, Toni and John d Thanks so much for all your help with purchasing my new vehicle. It’s always a little scary for me to make such a purchase but Magali, Toni and John did a great job and made me feel at ease. More

by MARGIEHARPER25 Verified Customer Verified Customer

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Service Everything was done correctly and on time. No Problems. The wait time was not a factor I was in and out quickly and work was perfect. Everything was done correctly and on time. No Problems. The wait time was not a factor I was in and out quickly and work was perfect. More

by GDIROCCO Verified Customer Verified Customer

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