John Simonelli | Page 21

You were & ARE awsome!! Kathleen Dyer terrific with re-scheduling, especially after earlier cancellation. Leslie Hurst fantastic as Service Advisor (best in my 32 Faulkner/W Kathleen Dyer terrific with re-scheduling, especially after earlier cancellation. Leslie Hurst fantastic as Service Advisor (best in my 32 Faulkner/WC years & 12 vehicles). They're special Faulkner ASSETS, Also, please advise Best to John Simonelli More

by ALZUCCARELLO Verified Customer Verified Customer

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Excellent costumer service When we came in to the dealership,we were greeted by Bud. He was very polite and professional. Bud was able to answer every question we had and was ve When we came in to the dealership,we were greeted by Bud. He was very polite and professional. Bud was able to answer every question we had and was very knowledgeable about the vehicles. At no point did Bud ever make us feel pressured into buying anything. Which was a good feeling. Especially after leaving a dealership right before we came to faulkner because of feeling like we were being pressured. We also didnt feel rushed by Bud, we had his attention the whole time we where there. We were really impressed when his phone rang and he said I'm not going to answer that because I'm helping you. That made us feel like he really cares about his customers. Thank you Stephen (Bud) Lloyd, John Simonelli & karl (financing Dept.)for great service and for helping us becoming one of your great customers. More

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19 Denali 2500HD I went to this Dealer to look at a 2500HD Denali that I did buy at the time. My experience from start to finish was excellent. The salesmen and all th I went to this Dealer to look at a 2500HD Denali that I did buy at the time. My experience from start to finish was excellent. The salesmen and all the sales managers where a pleasure to deal with. No pressure at all...... a great experience all the way through...... I would recommend this dealership........ More

by Waltc Verified Customer Verified Customer

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They made buying a car easy! Nothing short of a miracle! We bought a new Buick Encore at the end of the year, a very hectic time for dealerships. However, as a customer, I was not rushed or pressured nor did We bought a new Buick Encore at the end of the year, a very hectic time for dealerships. However, as a customer, I was not rushed or pressured nor did my husband and I spend a lot of time there waiting and waiting as you usually do when purchasing a new or used car. It was painless. Congratulations, ladies and gentlemen! More

by CCBERGREN Verified Customer Verified Customer

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Above and Beyond! I went to two other Delco area dealers and was not impressed with their level of service. Then I decided to go to Faulkner. Wow what a difference. I I went to two other Delco area dealers and was not impressed with their level of service. Then I decided to go to Faulkner. Wow what a difference. I have bought several cars in my life and I have never had the level of service and satisfaction that the Faulkner team provided. It was the best experience I have ever had at a dealer. From the moment I walked in I was treated as if I was the most important person in the world. The sales and finance folks are outstanding. I never felt pressured and they gave me an incredible deal on my trade in and new purchase. I was so pleased after I bought a Yukon Denali, I bought a Sierra 1500. Thank you Faulkner. I will be sending my family and friends to you and we will be back. More

by Mike B Verified Customer Verified Customer

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Par Excellence The people at Faulkner Buick are just good people. It comes down to that. Treat you with respect. Answer your questions. Let you decide what you w The people at Faulkner Buick are just good people. It comes down to that. Treat you with respect. Answer your questions. Let you decide what you want. On Dec 17th, I went in to close out my current lease (2016 Buick Enclave) and ended up leasing a 2019 GMC Acadia Denali! Loving it so far! Thanks to all! This is my 4th car from Faulkner Buick West Chester and I will be in again. More

by Mike Gehringer Verified Customer Verified Customer

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Another Jimmy 3rd GMC 2500 Sierra Diesel Denali & 1 Ea. Buick Encore That I Have Purchased from Faulkner West Chester in. The Last 12 Years. . Exellant Buying Exper 3rd GMC 2500 Sierra Diesel Denali & 1 Ea. Buick Encore That I Have Purchased from Faulkner West Chester in. The Last 12 Years. . Exellant Buying Experience With Their Sales Mgmt. & Staff. They Have The Best Service Staff I Ever Dealt With in The Regon. I Will Always Remain a Customer for life More

by GSHERUDA Verified Customer Verified Customer

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Just Purchased a 2019 GMC Terrain I have been buying or servicing my cars here for 25 years. Bryant, Leslie & John have always been great to me. My expectations are always met. I have been buying or servicing my cars here for 25 years. Bryant, Leslie & John have always been great to me. My expectations are always met. More

by JPMMBE Verified Customer Verified Customer

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Takes value of your needs John, Bryant and the entire sales team worked diligently to put my wife in a brand new Denali. They were given a unique set of circumstances with our John, Bryant and the entire sales team worked diligently to put my wife in a brand new Denali. They were given a unique set of circumstances with our trade in vehicle and cane up with a great solution we both could be satisfied with. Really caring team of great people! More

by Mrbvk80 Verified Customer Verified Customer

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great people they were very nice made you feel comfortable from beging to end they didn't make you wait to long to get my trade in and the amount they were very nice made you feel comfortable from beging to end they didn't make you wait to long to get my trade in and the amount they gave me for my trade More

by ANDY_FREDOJR Verified Customer Verified Customer

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