John Varela

Great service! John was great, and the driver, Martin, was also really nice! Thank you for your service. John was great, and the driver, Martin, was also really nice! Thank you for your service. More

by CUSWE Verified Customer Verified Customer

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After getting the manager involved I actually got something done , very misleading with the prices , I had an adjuster come out and he had quoted me a price and they purposely changed it to be more e something done , very misleading with the prices , I had an adjuster come out and he had quoted me a price and they purposely changed it to be more expensive , also extremely uninformed and not a team that cares about helping their costumers , after trying to scam me for a 2k job and tell me it was gonna be 5k , the advisor told me to call insurance cuz it was gonna be 5k , insurance came in and flat out told me they wanted to scam me , and due to that adjuster coming at the request of the advisor it ruined my driving record and it has made my insurance sky rocket , extremely disappointed I will not be purchasing another Cadillac due to this terrible service and experience , they were extremely rude to me when I argued about the pricing or even tried to understand what would have caused my issue . Very disappointing More

by Andres Verified Customer Verified Customer

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Great Very helpful and polite It was actually my best car experience I was grateful car experience I was grateful More

by ROSYMARTINEZ0916 Verified Customer Verified Customer

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I'm an outsider (Georgia) and my primary car is a Lexus. You guys fixed my 20 year old truck which is my favorite 'BABE'. At my age (69) I was considering getting 1 last car to carry me to glory. I drove a You guys fixed my 20 year old truck which is my favorite 'BABE'. At my age (69) I was considering getting 1 last car to carry me to glory. I drove a DeVille (1999-2015). The service and treatment at Williamson was so outstanding, that you all have me considering that my last car is to be a Cadillac ????. We don't have the same service here in Albany, Ga. The service was professional, accommodating, and just overall a great service for a traveler. Jon is like having a trusted big brother helping you. Just an overall GREAT EXPERIENCE ?? ~ Jewel Faison More

by Ajewel1106 Verified Customer Verified Customer

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Great service, excellent customer interaction. Never had a negative experience when taking my vehicle for service. Never had a negative experience when taking my vehicle for service. More

by Toro122472 Verified Customer Verified Customer

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Always good service. I commend John and the technician for working to get the issue resolved. Fingers crossed that the issue doesn’t pop again. I commend John and the technician for working to get the issue resolved. Fingers crossed that the issue doesn’t pop again. More

by Jlopez7825 Verified Customer Verified Customer

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I dropped off my car for what would be a one day inspection and it took over a week. I had to call the dealership multiple times only to get placed on hold multiple times and not speak to anyone. No inspection and it took over a week. I had to call the dealership multiple times only to get placed on hold multiple times and not speak to anyone. No callbacks after multiple messages had been left. It’s not until I finally called and waited to speak to somebody and was that my car would be inspected on that same day and it could be picked up. Ridiculous waste of time. More

by HSOLIS0 Verified Customer Verified Customer

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Great service! Eric is very attentive and the problem with my car was solved quickly! I didn't have a problem to pick a reserve car! Streamlined process! Eric is very attentive and the problem with my car was solved quickly! I didn't have a problem to pick a reserve car! Streamlined process! More

by Mateus.barros Verified Customer Verified Customer

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Outstanding quality service! !! You can trust for everything they do in your vehicle is exactly your vehicle needs !! You can trust for everything they do in your vehicle is exactly your vehicle needs More

by Miguel Durand Verified Customer Verified Customer

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Excellent service all employees are very nice. Great coffee, very clean. Very nice and pleasant atmosphere. Great coffee, very clean. Very nice and pleasant atmosphere. More

by MALFONSO28 Verified Customer Verified Customer

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