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John Varela

Overview Reviews (449) Inventory (247)

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John Varela

John Varela | Page 38

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8

449 Reviews

Overview Reviews (449) Inventory (247)

4.8

449 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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449 Reviews of John Varela

December 26, 2021

Dealership Rating

Employee Rating

For over 40 years we have owned several Cadillacs, plus 2 Acadias, 3 Terrains,Buick and Chevrolet. Great Service always! Acadias, 3 Terrains,Buick and Chevrolet. Great Service always! More

by PEPEPERDOMO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 29, 2021 -

Williamson Cadillac responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 21, 2021

Dealership Rating

Employee Rating

Excellent attitude and attention Fast service cordial Excellent attitude and attention Fast service cordial treatment with the public cozy and very clean tha place Excellent attitude and attention Fast service cordial treatment with the public cozy and very clean tha place More

by LISAN305

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 23, 2021 -

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 17, 2021

Dealership Rating

Employee Rating

Excellent service I like Williamson Cadillac the deserve a rating of 10 plus very happy. a rating of 10 plus very happy. More

by Salvador Sosa

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Carmen Alicea

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Dec 21, 2021 -

Williamson Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 26, 2021

Dealership Rating

Employee Rating

They were very attentive and professional. It was a great experience and I will go back to them again for service. experience and I will go back to them again for service. More

by Lauren.kempler

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 30, 2021 -

Williamson Cadillac responded

November 19, 2021

Dealership Rating

Employee Rating

Sucks!!! Second time my car took over a month to fix and it's wasn't fixed properly I had to take it back. I take it to the Cadillac because supposedly they should be the best. Horrible service a d horrible it's wasn't fixed properly I had to take it back. I take it to the Cadillac because supposedly they should be the best. Horrible service a d horrible customer service. I had to be calling and doing the follow up. Never received a call with status on my car, both time the same thing. BAD SERVICE ALL AROUND More

by Ivy

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Nov 24, 2021 -

Williamson Cadillac responded

Ivy, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 17, 2021

Dealership Rating

Employee Rating

Friendly, timely service. Mr. Varela, my service advisor was helpful and pleasant. The valet service returned my car freshly washed and the wait time was minimal. was helpful and pleasant. The valet service returned my car freshly washed and the wait time was minimal. More

by PLARCADA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 19, 2021 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 12, 2021

Dealership Rating

Employee Rating

Love the service. Love the cars. I only shop at Williamson Cadillac. We have two cars in the house hold both Cadillacs Williamson Cadillac. We have two cars in the house hold both Cadillacs More

by CBERNAL32

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Carmen Alicea , Alfonso Robleto

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Nov 16, 2021 -

Williamson Cadillac responded

November 11, 2021

Dealership Rating

Employee Rating

Great customer service ever seen. Very pleased and happy with the service provided to my car. with the service provided to my car. More

by Marisela1959

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mickey Barrios

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Nov 15, 2021 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 04, 2021

Dealership Rating

Employee Rating

Very courteous, fast and friendly service. They really try to address the customer’s needs. try to address the customer’s needs. More

by DAWSONBOOT

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Skip Moosang

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Nov 08, 2021 -

Williamson Cadillac responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 02, 2021

Dealership Rating

Employee Rating

In a world where parts are hard to come by and time is of the essence, Williamson has delivered as promised. the essence, Williamson has delivered as promised. More

by Hectsil

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 04, 2021 -

Williamson Cadillac responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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