Dealership Experience
11 yrs, 6 mos
Languages Spoken
English
Spanish
216 Reviews
Write a Review216 Reviews of John Varela
October 15, 2021
Brought vehicle in for AC not cooling. Wanted to replace evaporator with estimate at $2800. Paid for diagnosis almost $200. Went to another shop for repair. Schrader valve defective and needed replacement. evaporator with estimate at $2800. Paid for diagnosis almost $200. Went to another shop for repair. Schrader valve defective and needed replacement. AC cooling fine now. No way evaporator could be inspected without removing dash. Very disappointed with this service center. Will never return. More
October 02, 2021
This is a first-class dealership! All of the people went out of their way to provide me outstanding service at a fair and reasonable price. out of their way to provide me outstanding service at a fair and reasonable price. More
Other Employees Tagged: Manny (mobile tech services); and the General Mgr of the Service Dept
September 09, 2021
I love this dealership, they treat their customers with respect and kindness. I have purchased two vehicles here and have always had my vehicles serviced with John Varela. He has always been very professi respect and kindness. I have purchased two vehicles here and have always had my vehicles serviced with John Varela. He has always been very professional and accommodating. My salesman is Alberto Fernandez and he is also wonderful😊 More
Other Employees Tagged: Alberto Fernandez
August 26, 2021
Service agent,John Varela, was good. Easy to do business regarding updates & communication. Only complaint I have is that you didn’t have a loaner to provide. The cars available through enterprise are horri regarding updates & communication. Only complaint I have is that you didn’t have a loaner to provide. The cars available through enterprise are horrible. Not how I want to handle a service issue with Cadillac. More
August 04, 2021
Bruno has always been attentive and available. He keeps you updated via text and emails with quick turnaround. He locates the inventory and sends pictures when asked for. you updated via text and emails with quick turnaround. He locates the inventory and sends pictures when asked for. More
Other Employees Tagged: Bruno Zayas

