John Varela
John Varela at Williamson Buick GMC

John Varela | Page 19

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
216 Reviews

Dealership Experience

11 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.8

216 Reviews

Write a Review

216 Reviews of John Varela

October 22, 2021

Dealership Rating
Employee Rating

Very pleasant expetienceNice lunchI like the little Very pleasant expetience Nice lunch I like the little sandwich while I wait for my car More

by WLISTAINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2021

Williamson Buick GMC responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 22, 2021

Dealership Rating
Employee Rating

Service was outstanding starting with John Varela as Advisor as well as the technicians execution and in a reasonable amount of time. More

by erortega
Recommend Dealer
Yes
Oct 22, 2021

Williamson Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 21, 2021

Dealership Rating
Employee Rating

I had an excellent experience with John Varela and the dealership’s service department. I would recommend John to anyone looking to have their vehicle services. More

by x60driver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 22, 2021

Williamson Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 15, 2021

Dealership Rating
Employee Rating

Brought vehicle in for AC not cooling. Wanted to replace evaporator with estimate at $2800. Paid for diagnosis almost $200. Went to another shop for repair. Schrader valve defective and needed replacement. More

by Goodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 25, 2021

Williamson Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Oct 26, 2021

Goodie responded

To resolve this I would accept a full refund of the diagnostic fee paid to diagnosis something that was not so.

October 02, 2021

Dealership Rating
Employee Rating

This is a first-class dealership! All of the people went out of their way to provide me outstanding service at a fair and reasonable price. More

by jagster75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny (mobile tech services); and the General Mgr of the Service Dept

Oct 04, 2021

Williamson Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 29, 2021

Dealership Rating
Employee Rating

No contact from Service advisor after initial diagnosis. No call advising when vehicle was ready. More

by JGTHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gomara

Sep 30, 2021

Williamson Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 27, 2021

Dealership Rating
Employee Rating

VERY GOOD CUSTOMER SERVICE I HAD A GREAT SERVICE WAITING FOR THE PART TO BE REPLACED More

by GABY3
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 28, 2021

Williamson Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 09, 2021

Dealership Rating
Employee Rating

I love this dealership, they treat their customers with respect and kindness. I have purchased two vehicles here and have always had my vehicles serviced with John Varela. He has always been very professi More

by LILLIAN.MACIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alberto Fernandez

Sep 10, 2021

Williamson Buick GMC responded

To say thank you is not enough, Lillian! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Williamson Buick GMC again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 26, 2021

Dealership Rating
Employee Rating

Service agent,John Varela, was good. Easy to do business regarding updates & communication. Only complaint I have is that you didn’t have a loaner to provide. The cars available through enterprise are horri More

by viv0807
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 27, 2021

Williamson Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 04, 2021

Dealership Rating
Employee Rating

Bruno has always been attentive and available. He keeps you updated via text and emails with quick turnaround. He locates the inventory and sends pictures when asked for. More

by LMILLAN0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruno Zayas

Aug 09, 2021

Williamson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

...
19
...

Dealership Inventory (402 Vehicles)

used 2023 Cadillac XT4 car, priced at $27,990
2023 Cadillac XT4
used
Stellar Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 GMC Sierra 2500 car, priced at $93,059
2026 GMC Sierra 2500
new
Glacier White exterior
Automatic
Four-wheel Drive
used 2024 Cadillac XT4 car, priced at $28,990
2024 Cadillac XT4
used
Stellar Black Metallic exterior
Automatic
Front-wheel Drive
used 2021 Chevrolet Suburban car, priced at $37,990
2021 Chevrolet Suburban
used
Black exterior
Automatic
Rear-wheel Drive
new 2026 GMC Sierra 2500 car, priced at $99,329
2026 GMC Sierra 2500
new
Metallic exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $74,749
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive