John Varela
John Varela at Williamson Buick GMC

John Varela | Page 20

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
216 Reviews

Dealership Experience

11 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.8

216 Reviews

Write a Review

216 Reviews of John Varela

August 02, 2021

Dealership Rating
Employee Rating

After having my car for more than two weeks in service, I pick it up last Saturday and today de checking engine light is back on More

by GABY99BO
Recommend Dealer
No
Aug 12, 2021

Williamson Buick GMC responded

Gaby, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 10, 2021

Dealership Rating
Employee Rating

Very timely process from check in to check out . Nice to receive updates on when the service will be finished. Comfortable waiting area with beverages. More

by AVELINOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2021

Williamson Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 09, 2021

Dealership Rating
Employee Rating

Service department took its time finding the source of a an intermittent, not easily diagnosed problem. I appreciate their efforts. Car is running very well. Thanks. More

by abfenaughty
Recommend Dealer
Yes

Other Employees Tagged: George

Jul 14, 2021

Williamson Buick GMC responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Williamson Buick GMC and we look forward to your continued business! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 03, 2021

Dealership Rating
Employee Rating

Service and personnel were very good. Sorry but I don’t know what else to say about your facility except I would use you again. More

by KASOVC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jul 08, 2021

Williamson Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 21, 2021

Dealership Rating
Employee Rating

Your service man John Verela is great. The service technician are another mattwr. This is the second time I've had to bring the vehicle back because the service wasn't done properly and there was a di More

by Davidstrawderman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 24, 2021

Williamson Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 09, 2021

Dealership Rating
Employee Rating

Efficient friendly What more can you ask. Car was returned clean and ready to go waiting are had water too bad computers did not work More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 09, 2021

Dealership Rating
Employee Rating

All good, only issues I had, that since you were rotating tires you would have checked the tire pressure. Secondly, the car looked dirty even though it was suppose to have been cleaned. More

by VJMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Williamson Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 06, 2021

Dealership Rating
Employee Rating

All is good on service area , great attention and very professional. Time waiting was reasonably and I received call when service has been done and give explanation More

by JGBETHENCOURT2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos , Mickey Barrios, Carlos Gomara, Skip Moosang

Apr 09, 2021

Williamson Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 06, 2021

Dealership Rating
Employee Rating

I have to say that my first experience with Williamson Cadillac was not that good the financial Guy was super rude , bought a Cadillac some where else and than came back to Williamson for service and let More

by qbanlink2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero, Rolando Pardo, Juan Santos , Mickey Barrios, Carlos Gomara, Skip Moosang

Apr 09, 2021

Williamson Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 03, 2021

Dealership Rating
Employee Rating

I went for service, oil change fast as usual. Only waited 1hr. They told me that my premium service package was expired but they didn’t give me any details. More

by RKCURB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

Williamson Buick GMC responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence and I'm pleased our team provided you with a quick and efficient experience. If you have any further needs or questions in regards to your service package, please do not hesitate to give us a call. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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