Dealership Experience
11 yrs, 1 mo
Languages Spoken
English
Spanish
201 Reviews
Write a Review201 Reviews of John Varela
May 23, 2025
I was there 4 times and my car still had the same issue. Last time, they kept the car in the shop for 13 days and they did not touch the car. The manager Rolando lied to me on 2 occasions. John was very nic Last time, they kept the car in the shop for 13 days and they did not touch the car. The manager Rolando lied to me on 2 occasions. John was very nice but they don’t communicate with the technicians. Miami is notorious for bad service and lack of accountability but this is a new level for me. Plain dishonesty., More
Other Employees Tagged: Erik Fernandez
May 17, 2025
Tony is great. Everyone is very helpful. Every time I go everything is resolved quickly. Everyone is very helpful. Every time I go everything is resolved quickly. More
Other Employees Tagged: Tony Martinez
April 26, 2025
John efficiently wrote up the ticket. The technician must have acted immediately on the service warranty request. Car was ready a few hours later The technician must have acted immediately on the service warranty request. Car was ready a few hours later More
Other Employees Tagged: John Varela
March 29, 2025
John was highly efficient in addressing my service concerns and guided me through the process, providing me with much-needed peace of mind. concerns and guided me through the process, providing me with much-needed peace of mind. More
Other Employees Tagged: John Varela
February 19, 2025
Excellent service and customer care Very satisfied with the customer attention Pleasant atmosphere to wait for the service to be completed Excellent and pleasant customer transport The driver is very the customer attention Pleasant atmosphere to wait for the service to be completed Excellent and pleasant customer transport The driver is very amicable More
Other Employees Tagged: Cashier

