"Friendly fast "
- Mitchell #1
Thank northwest Honda for your great service. After such a bad experience with Foothills. It was refreshing to work with people who were there to help and listen to my needs. I am very happy with my 2019 CRV.
"great experience "
no pressure ,gave me time to test drive 3 different cars before I made my choice. He was knowledgeable and enjoyable to deal with.
"Amazing experience with my first time buying a car!"
Went to Northwest Honda to look for my first new car with my dad, and John was extremely helpful! He came out right away to greet us and see if we needed any help, and was not pushy at all. I took a car for a test drive and while on the test drive he showed me all of the features of the car and explained everything to me. Also he made a point to talk to ME and go over everything with ME, not my dad, which I really appreciated. He was very kind and thorough with his explanations and it made the process very easy and enjoyable for me. I really appreciated it!!!
"They went out of their way"
We bought a 2015 Honda CRV and John gave us a really good deal. Part of the deal we made, was having a new radio with GPS installed. When we came to pick up the car they had realized that installing the new radio and making it work with the side mirror camera was more difficult than anticipated and the car was not ready when we got there. Needless to say, we were disappointed, but they did everything in their power to make it right. Since we live on an island and had been dropped off to pick up the car, they gave us a very nice loaner car. Then they drove the CRV to car toys to have them install the new radio and then they delivered the car to us on Orcas Island. Now that is what I call customer service with integrity!
"A Team That Keeps You Smiling"
We purchased a new Odyssey in 2016. We began working on the purchase while still living in another country and Pete Davis competently helped us along online. It's been a continuing pleasure to work with Pete. And, John Vlahos is also always very friendly and attentive, as well. Sam Bayslasy patiently took good care of our paperwork for the purchase.
Scheduled maintenance and express service have been a breeze.
This time we needed to borrow a car. It was spotless, and topped up with gas.
Service Advisor Mitch Edvalds and Technician Blake Bassir took good care of us.
But, that's what this team always does.
Over these 3 years, Shauna Bundy, Kateland Burkley, Brandon Johnson and Ryan Perrin have each helped us. And, they have all been attentive, efficient and kind.
The prevailing attitude at this dealership reminds us of the principle expressed in the Bible at Philippians 2:4: "Look out not only for your own interests, but also for the interests of others."
That keeps us all smiling.
"Best in Town"
I was on my way to lease Mazda3 but my brother suggested that I test drive the Honda Civic and John helped me and gave me a good deal, I left the dealership with a brand new car with lots of great features :)
Thanks to my brother and John :)
I bought a 2018 honda civic. The salesman John Vlahos lied and told me the car has an aux port. The 2016+ civics do not. They've been selling these cars for 3 years and should know that by now. It was not an honest mistake.
The sales manager John Cabal told me that a burn mark in the steering wheel from the factory is normal and they will not fix it. That issue did not exist in a 2017 civic that had that has the exact same steering wheel. He said I bought a honda and not some high end vehicle that would be free of such huge defects. I will not be buying a honda again especially from this place.
I had to also have them take the car to a body shop twice to fix a body panel issue that John Cabal said is normal for 2018 civics even though it does not exist in 2017 civics.
Other Employees Tagged:
"John Vlahos is a Real Professional & Excellent Salesman"
- ABDO-18HondaAccord2.0 Touring
John Vlahos has been assisting me with my new purchase of the 18 Honda Accord 2.0 Touring trim and after few difficulties in the purchase process, he turned around and stepped up to a professional manner and resolved all my concerns with the car purchased in a timely fashion. My overall experience with Mr. Vlahos has been very successful and outstanding. He is dedicated to the customer needs & satisfactions and an excellent professional Salesman. Thank you John for your assistant and professionalism.
"New Car Purchase"
- 18 Honda Accord-Touring
Pete Davis is a wonderful and professional Salesman. My overall experience with him on the initial purchase of my 18 Honda Accord 2.0 Touring is great and pleasing. I would highly recommend Pete Davis to help with your vehicle purchase.
The dealership did everything for me.
This was the best car transaction I ever had.
What a great team.
John, John, Paul, and Camille your the best.
Other Employees Tagged: