John Wigger
John Wigger at Coastal Kia

John Wigger | Page 66

Parts & Service Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
867 Reviews
4.9

867 Reviews

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867 Reviews of John Wigger

October 31, 2019

Dealership Rating

The best service experience I’ve ever had in my life! I have never had a better service experience. Not with Porsche, Audi, Honda or Acura. I have never had a better quality vehicle. It is the reason I wi More

by RODSMITH123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arthur

Oct 31, 2019

Coastal Kia responded

Bravo! Thank you for the amazing five star review. It was extremely thoughtful of you to share your thoughts and commitment. We strive to deliver a "truly exceptional experience" during every visit. We love that you are pleased with our service and our product. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help.

October 30, 2019

Dealership Rating
Employee Rating

Time is important Very happy with the timing and work done on my Sportage. John was really nice to work with, and I still had all day to goof off. More

by LILLITH0548
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2019

Coastal Kia responded

Thank you for the five star service review. It was thoughtful of you to mention John by name. We are thrilled we exceeded your expectations and you were able to enjoy the rest of your day. Don't forget we offer a Service Concierge that will pick up your vehicle and deliver it back to you after service completion. We look forward to seeing you during your next visit. Thank you for choosing Coastal Kia!

October 30, 2019

Dealership Rating
Employee Rating

Service Excellent service courteous employees efficient work - all the qualities that makes Coastal Kia the go to dealership in greater Wilmington- thanks aga More

by SDOWNEY575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2019

Coastal Kia responded

You are very welcome! We want to thank YOU for the five star review and gracious feedback. We love the comment, "Excellent service courteous employees efficient work". Fantastic! Thank you for allowing us to earn your business. You are an important part of our Coastal Kia Family! Thanks again.

October 30, 2019

Dealership Rating
Employee Rating

The Works - Oil Change I had a good experience at Coastal Kia. Everyone explained real well what was happening and gave me an estimate of how long it would take before they More

by gladisromero246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2019

Coastal Kia responded

Thank you for the review and awesome feedback. We are thrilled to hear you had a "good experience". We apologize for your wait time during service. We could pick up your vehicle during your next visit if needed. Don't forget we offer:*first service free at 5000 miles *VIP Customer Lounge Experience while you wait including WiFi, complimentary snacks, Concierge Service which will pick up and drop off your vehicle after service, personal shuttle service, etc. We are home of the "truly exceptional experience". Please call us if you need anything. We are here to help.

October 29, 2019

Dealership Rating
Employee Rating

Fabulous!!!!! Was in and out with exceptional service.... Very helpful and informative when answering questions. Will go back anytime!!!! Was in and out with exce More

by JAHNOIBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2019

Coastal Kia responded

Fantastic! Thank you for the five star review and gracious feedback. We love the comment, "in and out with exceptional service". Welcome to the home of the "truly exceptional experience". We hang our hat on this promise with every client during every visit. Thank you for choosing Coastal Kia. We are here to help if you need anything. Thanks again.

October 29, 2019

Dealership Rating
Employee Rating

Great Job Dropped my car off the night before and it was in the shop that day. I was called about a problem/part that was not in stock. Received part the next d More

by jimmclaughlin62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam

Oct 29, 2019

Coastal Kia responded

Wonderful! Our team realizes what an inconvenience being without your vehicle can be. We are thrilled we were able to address your concerns quickly and professionally. Thank you for the five star review! We recognize there are dozens of local service centers to choose from. We sincerely appreciate you choosing Coastal Kia for your service needs. Don't forget we offer a Service Concierge service that will pick up your vehicle and deliver it back after your service has been completed. Please call us if you need anything. We are here to help. Thanks again for choosing Coastal Kia!

October 29, 2019

Dealership Rating
Employee Rating

Great service! Fantastic job! Greeted me at the door and then got the job done way ahead of time. Although I had a ride they offered the shuttle as well More

by BLEJEWSKIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam

Oct 29, 2019

Coastal Kia responded

Awesome! We sincerely appreciate the five star review and thoughtful comments. We are thrilled our service team exceeded your expectations. Along with our VIP Courtesy Shuttle Service we offer a Service Concierge which will pick up your vehicle and deliver it back to you after the service has been completed. Don't forget the Complimentary Courtesy Wash Service too. We are here to serve and strive to deliver a "truly exceptional experience" to every client during every visit. Thank you for choosing Coastal Kia!

October 26, 2019

Dealership Rating

replace fluids Everyone in service and transport were extremely friendly. They told me what they were going to do and then told me an appox. time. The van driver to More

by VICKYMCLEANYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: sam howard and bob

Oct 28, 2019

Coastal Kia responded

Fantastic! Our entire service team wants to thank you for the five star service review. We are thrilled you were able to take advantage of our Courtesy Shuttle Program. Our clients find it to be extremely convenient. We appreciate you choosing our Coastal Kia to take care of your service needs. We are here to help. Thanks again!

October 24, 2019

Dealership Rating

Great! Quick, easy and painless! Got my car in with no notice to address a recall issue. Done within a few hours. Couldn't have asked for better service. More

by POWELLBRANDON89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2019

Coastal Kia responded

Thank you for the five star service review. We love the comment, "quick, easy and painless!" Wonderful! We realize there are dozens of local service centers to choose from in the Wilmington community. Thank you for choosing Coastal Kia. Let us know if you would like your vehicle picked up at your next service. We offer a Concierge Service which will pick up your vehicle and drop it back off after the service has been completed. We pride ourselves on our A+ BBB rating and high review scores. Thank you for being an important part of our Coastal Kia Family!

October 24, 2019

Dealership Rating
Employee Rating

New Kia Oil Change Th staff was very friendly and helpful but having an appointment and it taking over and hour for an oil change is a little long for the labor required More

by DEC68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2019

Coastal Kia responded

Thank you for the review and feedback. We apologize for wait. We appreciate you choosing to service your vehicle with our Kia Factory Trained Technicians and Service Advisors. We would like to offer our Concierge Service to you during your next visit. We can pick up your vehicle and return it to you so that you will not have to wait. Thank you for choosing Coastal Kia!

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