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Coastal Kia
4.9
845 Lifetime Reviews
6103 Market St, Wilmington, North Carolina 28405 DirectionsSales: (910) 408-0100
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 20, 2019
"Service "
- RESTANDAERT
Verified Customer
Sam is always courteous and accommodating. He got my vehicle in and out faster than expected. The service department also washed my car for free.
Read MoreEmployees Worked With
Sam
September 20, 2019
"This is my brother Darryl and this is my other brother Darry"
- IRISHACTOR55 Verified Customer
Okay, a little joke and suddenly I realize Sam probably won’t get the joke but Bob will. The point is, I feel like family and hey, I usually wait while they service my car and it’s not just me. Everyone is treated like family. The courtesy driver Kelly (s true asset and gold nugget) walks in and treats two ladies with the most genuine kindness and respect to deliver them to their destination then comes back and makes the rounds in the waiting area as if it’s his living room and he is the host! Top notch service and truly the best staff in the world. Sam is my go to and always walks out to greet me and walk me to my car! Bob is always got a smile and always both friendly and professional treated all as if old friends! So yes, it’s always a pleasure coming in, waiting and knowing all things will be done exactly to expectations but exceeds on all levels! In a word, ‘like family!’...
Read MoreEmployees Worked With
Sam, Bob and Kelly
September 20, 2019
"Very efficient service"
- rjwalterex Verified Customer
Just relocated here from Pa., first time at Coastal KIA and service was easy to schedule, the supervisors were efficient, friendly and knew their vehicles
Read MoreEmployees Worked With
Photos & Amenities
- Pet Friendly
- Television
- Vending Machines
- Shuttle Service
- Quick Lube
- Free WiFi
- Instant Financing
- Free Drinks
- Free Coffee
- Express Service
- Authorized Parts Store
- Children's Play Room
- Cable TV
- Customer Lounge Area
- After Hours Drop-Off
