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John Wigger
John Wigger at Coastal Kia

John Wigger

Parts & Service Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
867 Reviews
4.9

867 Reviews

Write a Review

867 Reviews of John Wigger

May 14, 2026

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Employee Rating

Friendly, courteous staff. I had been skeptical of former places, but I trust the people here to treat me fairly. No unnecessary fees or additional repairs More

by CINDYLEE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman, Gary Nelson, Brian Benson

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May 14, 2026

Coastal Kia responded

Thank you for the five star Dealer Rater review. We are thrilled to hear you find our team to be, "friendly and courteous." It was kind of you to tag so many of our service team members. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

May 13, 2026

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Employee Rating

The service at Coastal Kia was very good and the staff was courteous. The wait time very reasonable. Great snacks. More

by ARTHERINEBOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman

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May 14, 2026

Coastal Kia responded

Perfect! We appreciate the high marks and compliments for our staff and facility. We love the feedback including, "the service at Coastal Kia was very good and the staff was courteous." Please do not hesitate to reach out if you need anything. Thank you for trusting Coastal Kia with your automotive service needs.

May 06, 2026

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Employee Rating

Everyone is very friendly and helpful with their knowledge and is there for you and your needs More

by christybcloutier17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Barbara Ness, Aubrey Madison, Brian Benson, Anthony "AJ" Boone

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May 06, 2026

Coastal Kia responded

Thank you for the high marks and for tagging so many of our amazing team members. It was thoughtful of you to go online and rate your recent experience. Please do not hesitate to reach out if you need us. Thanks again!

April 30, 2026

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Employee Rating

Have some of the best service people around. Always good to me.. I look forward to seeing them . More

by angela__oconnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, Gary Nelson

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Apr 30, 2026

Coastal Kia responded

We could not agree more. Thank you for the compliments for our staff! It was thoughtful of you to go online and rate your recent service experience. Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need us. Thanks again!

April 29, 2026

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Employee Rating

I take my vehicle here to be service and am always satisfied with the exceptional service! More

by KC2926
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Brian Benson, Anthony "AJ" Boone

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Apr 29, 2026

Coastal Kia responded

Fantastic news! Thank you! We truly appreciate your loyalty. Thank you for the five star service review. It was thoughtful of you to go online and rate your recent service experience. We appreciate you tagging so many of our team members by name. Please do not hesitate to reach out if you need us. Thanks again!

April 25, 2026

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Employee Rating

They did a great job,very happy with all the employees that we delt with and would recommend them to anyone interested in a Dealership. More

by JOSEPH.HINGERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Barbara Ness, Aubrey Madison, Brian Benson, Anthony "AJ" Boone

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Apr 25, 2026

Coastal Kia responded

Great news! Thank you! We sincerely appreciate the five star review and high marks for so many of our service team members. We love the feedback including, " they did a great job, very happy with all the employees." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

April 19, 2026

Dealership Rating
Employee Rating

Best customer service. Was please the first 10 years with my 2012 Soul and so far just as pleased with my 2022 Soul. More

by conklin31084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Barbara Ness, Aubrey Madison, Brian Benson, Anthony "AJ" Boone

Report | Print
Apr 19, 2026

Coastal Kia responded

Thank you for your loyalty! We sincerely appreciate the five star service review. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

April 15, 2026

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Employee Rating

The shop provided me with quick service, good communication from the staff. Very helpful and knowledgeable More

by kdetailed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Barbara Ness, Aubrey Madison, Brian Benson, Anthony "AJ" Boone

Report | Print
Apr 15, 2026

Coastal Kia responded

Outstanding! Thank you for the five star service review. It was thoughtful of you to tag so many of our service team members with such high marks. We love hearing you found our team to be, "very helpful and knowledgeable." Thank you for trusting Coastal Kia with your automotive service needs.

April 11, 2026

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Employee Rating

John did a great job helping us get the motor replaced under warranty. Providing a loaner car was a lifesaver. More

by donaldcbaer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 12, 2026

Coastal Kia responded

Great news! Thank you for the high marks and compliments for our service team. It was thoughtful of you to mention our Service Director John Wigger by name. He is a true ambassador for our customer service culture. It is unfortunate to hear you had motor issues. We are pleased to hear it was replaced under warranty and you were provided transportation. Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need anything.

April 10, 2026

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Employee Rating

Very friendly and willing to help with questions that I had regarding the service they were going to be doing.i love that they offer customers a courtesy ride More

by KEP2291956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, Patrick Koballa, Sam Weisman, Guder "GQ" Quezada, Gary Nelson, Isaiah Torres, Paige Autry, Barbara Ness, Anthony "AJ" Boone

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Apr 10, 2026

Coastal Kia responded

Thank you for the five star review! It was thoughtful of you to recognize so many of our team members. It is wonderful to hear you found our team to be, "very friendly and willing to help." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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