John Wigger

The team was excellent as usual (Bob Tomlin). They took care of my issue with my vehicle and had me in a shuttle to get to work. I highly recommend Coastal Kia Service for your Kia Service. They took care of my issue with my vehicle and had me in a shuttle to get to work. I highly recommend Coastal Kia Service for your Kia Service. More

by MATTEARLEY Verified Customer Verified Customer

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The place was clean when I got there to check in. Told the man what I wanted done. Went to the waiting area nice and clean. They come out and tell you what's going on with your car. Told the man what I wanted done. Went to the waiting area nice and clean. They come out and tell you what's going on with your car. More

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Once I was able to make an appointment, everyone was very kind and respectful to me. kind and respectful to me. More

by christina.qualley Verified Customer Verified Customer

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Excellent communication and service, as usual. I arrived early for my service appointment and was greeted with a smile by John. Told him what I was there for and was informed my service contract h I arrived early for my service appointment and was greeted with a smile by John. Told him what I was there for and was informed my service contract had expired..........oops on my part. Went over what I wanted done then took my shuttle to loaf while I waited. Had a pleasant conversation with Paul during my shuttle ride. While waiting for my vehicle work I received a call from Sam in the service center. He handled a small snafu at no charge to me, he didn't have to, but he did. This kind of dedication to the customer is what keeps me coming back to Coastal Kia. Was picked back up and dropped off to get my car, more chatting with Paul, great guy. Went in and settled up payment and had a nice conversation with John and Sam, not all car talk but an actual meaningful interaction. I then went over to parts dept and ordered something else. I consider these folks at Coastal Kia a part of my extended family because of the treatment I get on each visit. On a side note, I've conversed with several employees over the years I've dealt with Coastal, since 2017, and the good things they've said about Pat shines a light on the family atmosphere. Anyways, thumbs up on the whole experience. Great job guys. More

by TBrown Verified Customer Verified Customer

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I have always had exceptional service from Coastal Kia. Our service advisor, Sam goes above and beyond every time we have to have our car serviced. He is also very efficient with returning phone calls. Our service advisor, Sam goes above and beyond every time we have to have our car serviced. He is also very efficient with returning phone calls. More

by HENSONC01 Verified Customer Verified Customer

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great customer service had a great time in the waiting area and was able to do my homework with no problem area and was able to do my homework with no problem More

by NICOCHASE Verified Customer Verified Customer

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perfect service. easy to do bussines with,wish every dealer had the same attitude thanks again easy to do bussines with,wish every dealer had the same attitude thanks again More

by RDABNEY Verified Customer Verified Customer

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If not best dealership. very comfortable very curious and when the time for a new kia. They will be my choice very comfortable very curious and when the time for a new kia. They will be my choice More

by BULLY7HILL Verified Customer Verified Customer

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The team had great customer service in dealing with the issues that I had with my Kia! issues that I had with my Kia! More

by AMCA.AMAC Verified Customer Verified Customer

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Took way to long for a simple service l arrived at 11:30am and wasn't released until 2:45pm. I will take my car somewhere else next time. 11:30am and wasn't released until 2:45pm. I will take my car somewhere else next time. More

by aamlj74 Verified Customer Verified Customer

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