John Wigger
John Wigger at Coastal Kia

John Wigger | Page 68

Parts & Service Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
867 Reviews
4.9

867 Reviews

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867 Reviews of John Wigger

October 15, 2019

Dealership Rating
Employee Rating

First service Everything was wonderful! Service was completed in a timely manner and the staff was radiating with kindness. I will definitely be back for my next se More

by AMUZIKLUVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam

Oct 15, 2019

Coastal Kia responded

Fantastic! We are thrilled your first service visit went so well. Thank you for the five star review. We love the comment, "the staff was radiating with kindness". Awesome !It is wonderful to hear we exceeded your expectations. We strive to treat our clients the way we wish to be treated. Thank you for choosing Coastal Kia!

October 12, 2019

Dealership Rating
Employee Rating

Great service Great experience. Always ready to help customers. Will continue to bring my car there for service. I appreciate all their customer service. Keep u More

by JBORDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2019

Coastal Kia responded

Thank you! We appreciate the kudos and recognition for our efforts. We strive to deliver a “truly exceptional experience” with every client during every visit. We sincerely appreciate the gracious comments and five star review. Thank you for choosing Coastal Kia for your service needs.

October 11, 2019

Dealership Rating
Employee Rating

First service Sam met me at the service entrance and put me at ease. He noted my concerns and assured me they would be addressed. I received a call from Howard lett More

by JMDG57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam and Howard

Oct 13, 2019

Coastal Kia responded

We could not agree more. Howard and Sam are simply amazing and we are lucky to have them both. Thank you for the five star review and gracious comments. We look forward to seeing you again soon. Thank you for being such an important part of our Coastal Kia Family.

October 11, 2019

Dealership Rating
Employee Rating

Customer Service was excellent. Everyone at Coastal Kia is so friendly and helpful. It really makes a difference to feel like your business is important to all the employees. More

by MEGGIEBUG02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , Mike Mascavage

Oct 11, 2019

Coastal Kia responded

Thank you for the five star review and awesome feedback. We are thrilled you enjoyed your experience and found our staff to be "friendly and helpful". We sincerely appreciate your business. Thank you for choosing Coastal Kia!

October 11, 2019

Dealership Rating
Employee Rating

Great! From my first time there to purchase a car, to now, my first service appointment, these people have been incredible! Professional, courteous and easy More

by rgilhuly13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Stone, Sam W

Oct 11, 2019

Coastal Kia responded

Fantastic! We love the comments, "these people have been incredible. Professional, courteous and easy to like." Thank you so much for the five star review and gracious comments. We are thrilled you hear our team has exceeded your expectations from sales to service. You are an important part of our Coastal Kia Family. We appreciate your business and look forward to seeing you at your next visit. Thanks again.

October 10, 2019

Dealership Rating
Employee Rating

Awesome experience Early on a Saturday morning,who expects to be greeted by the owner of the dealership. Mr Pat Koballa was there asking if we needed anything, offering More

by LUVBRACEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa

Oct 10, 2019

Coastal Kia responded

Fantastic! Thank you for the five star review. We sincerely appreciate your recognition of our commitment to customer service. Pat Koballa has created a culture of treating our clients the way we wish to be treated. Our Coastal Kia team strives to provide a "truly exceptional experience" for each client at every visit. It was extremely thoughtful of you to recognize Pat by name as well as his efforts to make you feel at home. Your gracious comments are truly appreciated. Thank you for choosing Coastal Kia!

October 10, 2019

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Employee Rating

Top notch customer service This was my first time bringing my Kia Niro in for service. I was not disappointed. My service rep was cheery, explained everything very well, and a More

by CAROLYNA1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2019

Coastal Kia responded

Thank you for the five star service review. It is wonderful to hear you are enjoying your Kia Niro. We sincerely appreciate the gracious comments and loyalty. We love the comment, "service rep was cheery, explained everything very well and all service was done in a timely manner". Wonderful! We look forward to seeing you again during your next service visit. Thanks again.

October 08, 2019

Dealership Rating
Employee Rating

Fast and Friendly They were ready for me when I arrived on time for my appt. and took my car right back. They were finished quickly and right around the time they said More

by mnurse366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The man working in parts dept.

Oct 09, 2019

Coastal Kia responded

Wonderful! Thank you for the great feedback and complimentary review. We are thrilled to hear our service team exceeded your expectations. It is also awesome to hear you were able to take advantage of our Customer Lounge Experience as well as our Courtesy Wash Program. We appreciate your business. Thank you for choosing Coastal Kia !

October 08, 2019

Dealership Rating
Employee Rating

Last minute service felt like I had it scheduled for weeks! I was overdue on my oil change. Kia easily adapted and rolled my 10K and 15K servicing into one without skipping a beat. Fast and thorough. Great expe More

by FRITZ SLEIGHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2019

Coastal Kia responded

Wonderful! We are thrilled you had a "great experience". Thank you for the five star review and awesome feedback. It is wonderful to hear our service team exceeded your expectations. Thank you for choosing Coastal Kia!

October 06, 2019

Dealership Rating
Employee Rating

Always a good experience Every time I have been there things have gone well and everyone has been super nice and helpful. I enjoy the car washes too no other company does that More

by LEEDS.LAUREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2019

Coastal Kia responded

Wonderful! Thank you for the five star review and awesome comments. It was thoughtful of you to go online and share your thoughts. We are thrilled you were able to enjoy our Courtesy Car Wash Program. Thank you for choosing Coastal Kia for all your service needs. Please call us if you need anything. We are here to help. Thanks again.

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