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John Wood
John Wood at Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi
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John Wood

Chrysler, Jeep, Dodge, Ram Service Manager

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

16600 NW 57th Ave
Miami Lakes, FL 33014

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4.3
194 Reviews
4.3

194 Reviews

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194 Reviews of John Wood

February 09, 2024

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Employee Rating

Customer service for service department was not up to par with other dealerships. Very disappointing. My wife had a very bad experience with a car that we only had for a week with less then 500 miles on it More

by DAVID.JEDA
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Feb 09, 2024

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

December 24, 2023

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Employee Rating

Agradecido y felicitar al Manager de Mitsubishi Alejandr Vera por su excelente atención personalizada y por Preocuparse por resaltar lo Mejor de su marca y su trabajo. Excelente profesional More

by RULMEDINAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gregory Mirabal, Ihosvany Mesa , Steven Diaz-Drago, Elvis Gamez, Chris Wilcox, Stephen Kopecy, Luis Fernandez, Juan Cordero

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Dec 27, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

"RULMEDINAM" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 14, 2023

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Employee Rating

Muy buen servicio lo reconiendo 100 por ciento, rapido servicio y eficaz y muy buen costumer services More

by NEGRINMARLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Diaz-Drago, Elvis Gamez, Chris Wilcox, Stephen Kopecy

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Nov 14, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 03, 2023

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Employee Rating

Thank you very much, John, and thank you very much, Bismark!! Greatly appreciate Bismark keeping me informed on the status of the repairs. Very responsive! More

by jamago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bismark Talavera Service Representative

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Nov 06, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 01, 2023

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Employee Rating

fast oil change good costomer service all the time next time my other car jep More

by hectorbayolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Mirabal, Ihosvany Mesa , Steven Diaz-Drago, Elvis Gamez, Chris Wilcox, Stephen Kopecy

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Nov 01, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 18, 2023

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Employee Rating

My car has a safety recall and I was there 1 month ago. Dealer told me that they requested the parts to fix the problem BUT NOTHING. VERY DISAPPOINTED. TERRIBLE SERVICE More

by RICARDOYANERSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregory Mirabal, Ihosvany Mesa , Steven Diaz-Drago, Elvis Gamez, Chris Wilcox, Stephen Kopecy

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Oct 18, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

"Ricardo Yanersy" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 16, 2023

Dealership Rating
Employee Rating

Muy buen servicio la persona que que me atendio fue extraordinaria la verdad que estoy alegre del buen servicio. More

by BOLANCHO.14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Mirabal, Ihosvany Mesa , Steven Diaz-Drago, Elvis Gamez, Chris Wilcox, Stephen Kopecy

Helpful
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Oct 17, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 11, 2023

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Employee Rating

El muchacho que atiende lo del cambio de aceite un poco comunicativo y da una mala atención la verdad por lo demás todo ok More

by rentaluisp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 12, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We appreciate your feedback and are eager to better your return experience.

September 28, 2023

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Employee Rating

Muy eficcientes me gusto el trato y son muy cumplidos me demoré como tres horas pero valió la pena More

by johnaarguelles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Mirabal, Ihosvany Mesa , Steven Diaz-Drago, Elvis Gamez, Chris Wilcox, Stephen Kopecy

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Sep 29, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Great to see you back with us again!

September 16, 2023

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Employee Rating

Very professional courteous and made me feel comfortable and in good hands. Quality of service and amazing options and choices of cars fitting my budget! More

by MAX29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Mirabal, Ihosvany Mesa , Steven Diaz-Drago, Elvis Gamez, Chris Wilcox, Stephen Kopecy, Jesus Francos, Jose Inoa, Roberto Castro Matos

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Sep 18, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Great to have you back with us again!

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