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John Zieja

Overview Reviews (482) Inventory (286)

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John Zieja

John Zieja | Page 2

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.8

482 Reviews

Overview Reviews (482) Inventory (286)

4.8

482 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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482 Reviews of John Zieja

July 01, 2026

Dealership Rating

Employee Rating

Great, easy in and out John was great and did a wonderful job of keeping me updated job of keeping me updated More

by JAYEBENTON

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

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Jul 01, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Hello, thank you for sharing your experience. We’re glad John kept you informed and that your visit was quick and seamless. Please let us know if there’s anything else we can assist with for your Ford. Chris Flynn General Sales Manager 262-338-3379

June 26, 2026

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Employee Rating

The service writer was fine, but the process was terrible. I had a recall on the camera and it would take up to an hour for them to diagnose the issue. then was told after dropping it off that the r terrible. I had a recall on the camera and it would take up to an hour for them to diagnose the issue. then was told after dropping it off that the recall was paused, so it’s my choice if I still wanted them to diagnose the issue or not. I decided to go ahead and pay for diagnosing the camera issue on my own dime. I waited for about 2.5 hours for them to diagnose the issue. My original appointment was 11 AM and didn’t get out of the dealership until 2:30. Nothing prior to the diagnosis appointment telling me to be prepared for that long of wait. Overall I hate going to dealerships and this whole thing felt like a scam to get me to come in and pay for a diagnostics test (on a known issue according to Ford). More

by tim.damico

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Jul 02, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, Tim, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Chris Flynn General Sales Manager 262-338-3379

June 26, 2026

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Employee Rating

John provided excellent service and was a pleasure to deal with. I will definitely return. deal with. I will definitely return. More

by TSKI116

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 26, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re delighted John provided excellent service and made your visit a pleasure. Thank you for trusting us with your Ford F-150, and we look forward to your next visit. Chris Flynn General Sales Manager 262-338-3379

June 26, 2026

Dealership Rating

Employee Rating

Service person was friendly and helpful. He kept me informed as to the status of my vehicle. I thought the price charged was rather high. He kept me informed as to the status of my vehicle. I thought the price charged was rather high. More

by JJKOCH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 29, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Chris Flynn General Sales Manager 262-338-3379

June 23, 2026

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Employee Rating

Always prompt and professional Great dealership to work with Have worked with them since 2015 - great with Have worked with them since 2015 - great More

by weishaus12184

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

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Jun 23, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for trusting us with your Ford Explorer since 2015. John and our service team are happy to keep things prompt and professional each visit. We look forward to serving you again soon. Chris Flynn General Sales Manager 262-338-3379

June 20, 2026

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Employee Rating

Pleasant, easy, and fast The service writer made things super easy and treated me like my truck and my needs matter. I wasn't just another person, but someone who mattered super easy and treated me like my truck and my needs matter. I wasn't just another person, but someone who mattered More

by Brianhill75

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

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Jun 21, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

It’s wonderful to hear that our service writer provided a smooth, personalized, and fast experience. We’re glad your Ford F-150 got the attention it deserves. Thank you for choosing us for your F-150 service. Chris Flynn General Sales Manager 262-338-3379

June 20, 2026

Dealership Rating

Employee Rating

Quick service and solved my problem and the cost was very good for meet. Thank you good for meet. Thank you More

by abohlmann

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

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Jun 20, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad our service team resolved the issue on your Ford promptly while keeping the cost reasonable. Thank you for sharing your experience. Chris Flynn General Sales Manager 262-338-3379

Jun 21, 2026 -

abohlmann responded

Your serlvice crew and John Z did their usual great job. Thank you. Wayne Bohlmann

June 18, 2026

Dealership Rating

Employee Rating

I'd give a 5 but I don't think an oil change should take 2 hours. Otherwise no issues. 2 hours. Otherwise no issues. More

by rondak

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

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Jun 20, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Chris Flynn General Sales Manager 262-338-3379

June 18, 2026

Dealership Rating

Employee Rating

Everything was done as needed and on time with VERY courteous and helpful service. Everybody deserves high marks. courteous and helpful service. Everybody deserves high marks. More

by BRNELSON

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

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Jun 18, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

It’s great to hear your Ford F-150 service was handled on time with courteous, helpful support. Our team will be pleased to know they earned high marks from you. Chris Flynn General Sales Manager 262-338-3379

June 15, 2026

Dealership Rating

Employee Rating

I got very good tires for 1 cent over price and know I can drive in in-climate whether with less worries. can drive in in-climate whether with less worries. More

by BLUEDEMON88

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

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Jun 15, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the five-star rating. It’s great to know the tires on your Ford Explorer give you extra confidence in bad weather. We appreciate your feedback and look forward to helping you again. Chris Flynn General Sales Manager 262-338-3379

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