They were pretty spot on with how long they said it would
take and got it all fixed up and no issues yet.
take and got it all fixed up and no issues yet.
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by joshs
Verified Customer
Verified Customer
Service Price Transparency
Aug 12, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
Transparent timelines and dependable service are at the core of how our service department operates. Hearing that we met the timeframe we outlined and that your Fusion has had no issues so far means a lot to our service team.
Chris Flynn
General Sales Manager
262-338-3379
Took care of my request with professionalism and curtesy.
Had respect for my time and my opinion. A positive experience.
Had respect for my time and my opinion. A positive experience.
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by tcrazyman2
Verified Customer
Verified Customer
Other Employees Tagged:
John Zieja
Aug 11, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
Hearing that our team handled your service request with professionalism and courtesy means a lot to us. We’re glad we could respect your time and opinion while caring for your Ford Escape.
Chris Flynn
General Sales Manager
262-338-3379
John is great.
Professional, polite, timely, concise, and personable. I know I'm in good hands when dealing with John. I have 100% confidence my vehicles issues wil
Professional, polite, timely, concise, and personable. I know I'm in good hands when dealing with John. I have 100% confidence my vehicles issues will be fully addressed when I'm dealing with John. Give the guy a raise!
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by tommyvarebrook
Verified Customer
Verified Customer
Other Employees Tagged:
John Zieja
Aug 09, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
We’re glad John’s professional and attentive support gave you complete confidence. Our team is pleased we could have him handle the service on your Lincoln Aviator.
Chris Flynn
General Sales Manager
262-338-3379
Always fantastic service!
The service department in west bend is a lot of the reason I keep coming back to Boucher.
The service department in west bend is a lot of the reason I keep coming back to Boucher.
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by tashina1
Verified Customer
Verified Customer
Other Employees Tagged:
John Zieja
Aug 08, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
Thank you for the five-star rating and for choosing our service department for your Ford Bronco. Knowing our West Bend team is the reason you keep coming back means a great deal to us.
Chris Flynn
General Sales Manager
262-338-3379
Very polite, kept me informed about the timeliness of my
service. my oil change and tire replacement were done quicker than expected. He was great.
service. my oil change and tire replacement were done quicker than expected. He was great.
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by Gmlaschen
Verified Customer
Verified Customer
Service Price Transparency
Aug 07, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
Knowing your oil change and tire replacement on your Ford Bronco Sport were completed faster than expected is rewarding. Hearing that John was polite and kept you informed means a lot to our service team.
Chris Flynn
General Sales Manager
262-338-3379
I thought the staff was friendly and efficient.
I appreciate it that they picked up and returned my vehicle to me.
I appreciate it that they picked up and returned my vehicle to me.
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by GGARSKI
Verified Customer
Verified Customer
Other Employees Tagged:
John Zieja
Aug 07, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
Your note about our welcoming and effective approach highlights how our service department focuses on hassle-free care. We’re pleased we could handle the pick up and return of your Explorer to make things easier, and your five-star rating means a lot to us.
Chris Flynn
General Sales Manager
262-338-3379
Excellent work and People!
Great well done and pleased with the results!! Very nice work
Great well done and pleased with the results!! Very nice work
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by pfbartman21
Verified Customer
Verified Customer
Other Employees Tagged:
John Zieja
Aug 05, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
We’re delighted to hear the service on your Ford Maverick met your expectations. John and our service team appreciate your kind words about our work.
Chris Flynn
General Sales Manager
262-338-3379
Got my car in, good service, questions answered.
Thank you for your time and services.
Thank you for your time and services.
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by CMATTHIES460
Verified Customer
Verified Customer
Service Price Transparency
Aug 05, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
We’re glad you found the service on your Ford Escape helpful and that we could answer all your questions. Hearing that you appreciated our time and care means a lot to our team.
Chris Flynn
General Sales Manager
262-338-3379
I definitely won't recommend or go back to get anything
serviced at this stealer ship again. $490.00 for a $30 part installed was told $231 to get it done .
serviced at this stealer ship again. $490.00 for a $30 part installed was told $231 to get it done .
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by OCEANGIRL0702
Verified Customer
Verified Customer
Service Price Transparency
Aug 07, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.
Chris Flynn
General Sales Manager
262-338-3379
Thanks ?
? Very professional. Fast service. I would recommend Very positive experience. I will return!
? Very professional. Fast service. I would recommend Very positive experience. I will return!
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by mchern1
Verified Customer
Verified Customer
Other Employees Tagged:
John Zieja
Aug 03, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
We’re delighted your Ford received prompt, professional care. Thanks for recommending us and sharing your positive experience. We look forward to assisting you on your next visit.
Chris Flynn
General Sales Manager
262-338-3379
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