They were very nice and extremely helpful.
I got help setting up my settings today
I got help setting up my settings today
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by hlyrich
Apr 04, 2025 -
Grote Mitsubishi responded
Thank you! 😊 We're so glad to hear that our team was helpful and got everything set up for you. Enjoy your Subaru, and let us know if you ever need anything!
Justin was excellent, professional in every way.
Would highly recommend him for anyone looking for a new set of wheels! Very happy
Would highly recommend him for anyone looking for a new set of wheels! Very happy
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by Trevor-lane
Other Employees Tagged:
Justin Harmon
Apr 02, 2025 -
Grote Mitsubishi responded
Trevor, thank you so much! 😊 We're thrilled to hear that Justin provided an excellent and professional experience. Enjoy your new ride, and we appreciate your recommendation!
Dealership was easy to work with.
Staff was understanding and didn't beat around the bush. I would recommend this dealership!
Staff was understanding and didn't beat around the bush. I would recommend this dealership!
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by lordgreenphoenix
Other Employees Tagged:
Justin Harmon
Mar 31, 2025 -
Grote Mitsubishi responded
Thank you so much for the kind words! 😊 We're glad to hear that you had a straightforward and positive experience with us. We truly appreciate your recommendation and look forward to assisting you again in the future!
Great service and friendly atmosphere.
Very happy with the whole experience. Definitely recommend the dealer and salesperson!
Very happy with the whole experience. Definitely recommend the dealer and salesperson!
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by Saphira.rhaegal
Other Employees Tagged:
Justin Harmon
Mar 25, 2025 -
Grote Mitsubishi responded
Thank you so much! We're thrilled to hear you had a great experience and enjoyed the friendly atmosphere. Your recommendation means a lot to us! We appreciate your support and look forward to helping you again in the future.
Was an awesome experience and great customer service so
far.I hope the upkeep is as good as the buying experience
far.I hope the upkeep is as good as the buying experience
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by bethpierce67
Apr 04, 2025 -
Grote Mitsubishi responded
Thank you! We're so glad you had an awesome experience and received great customer service! 😊 We’re committed to making sure your experience stays just as great down the road. Let us know if you ever need anything!
Everyone was helpful and motivated to accommodate my
specific needs. Professional people selling good products.
specific needs. Professional people selling good products.
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by andrew.dewayne.dobson
Verified Customer
Verified Customer
Mar 24, 2025 -
Grote Mitsubishi responded
Thank you for your kind words! We're so glad to hear that our team was helpful, motivated, and able to meet your specific needs. We truly appreciate your support and hope you enjoy your new vehicle!
Overall, I felt good about the experience with Vanessa &
Johnathan. However, I didnt trust Anthiny once he threw the $3000 warranty on the price list with no prior notification. Nor did he explain what the
Johnathan. However, I didnt trust Anthiny once he threw the $3000 warranty on the price list with no prior notification. Nor did he explain what the warranty covered. He admitted later, when questioned, we didn't have to take the Grote warranty, but it bothered us so much, we almost didn't buy the car. Thankfully, the bank manager who processed our loan explained the warranty her bank could offer us instead, so we purchased through her. This small act from Anthony felt very shady and could have lost Grote the sale. Because of this, I don't know if we'll purchase from Grote in the future.
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by mousymartian
Verified Customer
Verified Customer
Mar 24, 2025 -
Grote Mitsubishi responded
Thank you for sharing your honest feedback. We’re glad to hear that Vanessa and Johnathan provided a positive experience, but we sincerely apologize for any confusion or frustration regarding the warranty. Transparency is extremely important to us, and we appreciate you bringing this to our attention. We’ll be sure to address this internally to improve our process. If there’s anything we can do to regain your trust, please don’t hesitate to reach out. We truly value your business and hope to have the opportunity to better serve you in the future.
Grote Mitsubishi team was great to work with, took great
care of me Highly recommended !!
care of me Highly recommended !!
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by Nessa
Mar 20, 2025 -
Grote Mitsubishi responded
Thank you so much for the kind words, Nessa! We're so happy to hear that the Grote Mitsubishi team took great care of you. Your recommendation means the world to us, and we're grateful for the opportunity to work with you. If you ever need anything in the future, we're here to help!
Justin at Grote automotive was great to work with!
Love my new 2024 Mitsubishi Outlander!
Love my new 2024 Mitsubishi Outlander!
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by dlendsley7
Mar 17, 2025 -
Grote Mitsubishi responded
Thank you! We're thrilled to hear that Justin made your experience great. Enjoy your new 2024 Mitsubishi Outlander! 🚗🎉
Justin was a phenomenal person to work with through this
process, it was my first time buying a car from a dealership and I was a little nervous going into it but Justin and the rest of the team at Grote we
process, it was my first time buying a car from a dealership and I was a little nervous going into it but Justin and the rest of the team at Grote were able to make it so much easier to get this taken care of.
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by gavynblalock
Other Employees Tagged:
Justin Harmon
Mar 14, 2025 -
Grote Mitsubishi responded
Thank you for sharing your experience! 😊 We're so glad Justin and the team made your first dealership purchase smooth and stress-free. Enjoy!