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Johnathan Kiley
Johnathan Kiley at Boucher Nissan of Waukesha

Johnathan Kiley

Service Writer

Boucher Nissan of Waukesha

1451 E Moreland Blvd
Waukesha, WI 53186

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4.6
30 Reviews
4.6

30 Reviews

Write a Review

30 Reviews of Johnathan Kiley

October 03, 2025

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Employee Rating

Great service, all work was done in a timely manner. Kevin is awesome. He was very polite and conversational in both the rides to and from my house. That service made me think about using Boucher Nissan More

by DALEGUT1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 03, 2025

Boucher Nissan of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Nissan of Waukesha. Cody Wagner cody.wagner@boucher.com

September 17, 2025

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The service advisors always go over the possible needs of your vehicle and their recommendations and then let you decide to do something now or wait till you can budget for it if it's not needed immediately. More

by Jim
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2025

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Luchini Service Manager 262-542-5500

August 08, 2025

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Very good service I like dealing with them. Would recommend them to anyone Always very nice and friendly More

by PLD280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Arteaga

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Aug 08, 2025

Boucher Nissan of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-542-5500

August 06, 2025

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Jon, service consultant, was very helpful. He took the time to explain what was wrong and how to fix it. Very good communication. More

by heidisue1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2025

Boucher Nissan of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha! Matt Luchini Service Manager 262-542-5500

July 15, 2025

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I live far from the dealership but feel that the performance of the service department at the Waukesha location is unmatched in today’s market hence well worth the extra driving distance to get ther More

by RODRAM01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Arteaga

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Jul 15, 2025

Boucher Nissan of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Nissan of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Matt Luchini Service Manager 262-542-5500

June 07, 2025

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Great Customer Service Jon explained everything in detail about the services I inquired about ensuring me they would take of any issues. More

by Shiloh2010
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 07, 2025

Boucher Nissan of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-542-5500

May 26, 2025

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I had a wonderful experience here at your dealership. They were kind an very helpful. More

by brandancemclaurin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Melvin Ehnert, Michael Miller, Luis Arteaga

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May 26, 2025

Boucher Nissan of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Nissan of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Luchini Service Manager 262-542-5500

April 11, 2025

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They didn’t repair my van. Will not be using your services any more. Thanks More

by jbeaudoin57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 15, 2025

Boucher Nissan of Waukesha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Matt Luchini Service Manager 262-542-5500

April 07, 2025

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Employee Rating

The service crew at Boucher Nissan answers all my questions and takes care of my service needs More

by LTDAN9116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Ehnert, Michael Miller, Luis Arteaga

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Apr 07, 2025

Boucher Nissan of Waukesha responded

Thank you for choosing Boucher Nissan of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Luchini Service Manager 262-542-5500

April 03, 2025

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I had a good experience at the Nissan dealership. They worked with me in order to fix the problem. More

by Dlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2025

Boucher Nissan of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Luchini Service Manager 262-542-5500

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