Johnny Cheng
Johnny Cheng at Audi Livermore
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Johnny Cheng | Page 10

Service Manager

Audi Livermore

3400 Las Positas Rd
Livermore, CA 94551

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4.9
102 Reviews

Dealership Experience

23 yrs, 8 mos

Industry Experience

23 yrs, 8 mos

4.9

102 Reviews

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102 Reviews of Johnny Cheng

September 22, 2022

Dealership Rating
Employee Rating

Nancy always does a great job communicating regarding our cars service. Always does more than she has to. More

by COON.Kenneth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nancy Frasula

Oct 10, 2022

Audi Livermore responded

Thank you for your feedback on your service visit, and on Nancy. We appreciate it, and we look forward to serving you next time!

September 22, 2022

Dealership Rating
Employee Rating

We love Audi Livermore and the Great customer service we get there. Highly recommend this dealership. More

by PMMJ2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nancy Frasula , Nick Omar

Oct 10, 2022

Audi Livermore responded

Thank you for your feedback, and for your service business. We appreciate it!

September 13, 2022

Dealership Rating
Employee Rating

Audi Livermore has serviced all three of my Audis over the last two decades. I've stayed with them because I have found that they provide professional work done promptly. More

by MAOKEEFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Audi Livermore responded

Thank you for your feedback on the service provided to your three Audi vehicles. We truly appreciate your loyalty over the last two decades!

September 07, 2022

Dealership Rating
Employee Rating

Prompt, courteous and got the job done. No delay in the check out process! Great More

by MLPOINDEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Choy, Ismael Dastagirzada, Nancy Frasula , Nick Omar

Sep 19, 2022

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 07, 2022

Dealership Rating
Employee Rating

Very friendly in a cozy setting! Easy to deal with! Jonny and the service team are great More

by JOSOLO143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Choy, Ismael Dastagirzada, Nancy Frasula , Nick Omar, Jose Solorio

Sep 19, 2022

Audi Livermore responded

Thank you for your feedback on your recent visit with Johnny and the Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Dealership Rating
Employee Rating

Nancy at Livermore Audi is very helpful and always updates me when my vehicle is in for service. Awesome customer service. More

by Rodney4484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nancy Frasula

Sep 19, 2022

Audi Livermore responded

Thank you for your feedback on your recent visit with Nancy. We appreciate the opportunity to service your Audi, and we look forward to seeing you again next time!

September 06, 2022

Dealership Rating
Employee Rating

Nancy and Johnny are great at their jobs. I wish booking and appt. with a loaner available was easier. More

by bbdgfilice3
Recommend Dealer
Yes

Other Employees Tagged: Nancy Frasula

Sep 19, 2022

Audi Livermore responded

Thank you for your feedback on your recent service visit with Nancy and Johnny! We look forward to serving you again in the future.

September 06, 2022

Dealership Rating
Employee Rating

The service department is excellent; very friendly, courteous, and spot-on with its service recommendations. More

by TSIEWERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Choy, Nancy Frasula

Sep 16, 2022

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service team. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Dealership Rating
Employee Rating

The quality of work is always good. However, the female associate needs patience and not cutting people off. More

by WNG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nancy Frasula

Sep 19, 2022

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Dealership Rating
Employee Rating

Outstanding service, fast and honest with great rates. Professional people with great personalities. Great place for Vetetans! More

by ADALGISA2780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Audi Livermore responded

Thank you for your feedback on your recent visit with Johnny. We are happy to hear your vehicle was handled efficiently and professionally, and we look forward to seeing you again next time!

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