Johnny Cunningham

I already publish my review about the purchasing experience an it was great, unfortunately after 1 month of owning the used vehicle I purchased from this dealer I got a little disappointed with my o experience an it was great, unfortunately after 1 month of owning the used vehicle I purchased from this dealer I got a little disappointed with my ownership experience, here the reasons and my advice for future customers, hopefully this can save headaches an money from costly repairs. I experienced multiple issues that could’ve been found during initial inspection, some of them very evident some others not so evident but from my perspective those are part of the inspection process. My advice to future customers: 1) ask the sales person to do not warm up the car, you can hear a lot during cold starts. 2) do not assume the dealer checked everything, include simple things on your checks, such as wipers, coolant level, brake pads, air conditioning system, etc. take you time to check everything in detail because once you are out the door it becomes you problem. 3) make sure you get service records if available, if the vehicle was tuned of modified ask the dealer they still can contact the previous owner, specially if you are not sure what tuning was done an what modifications were done that you need to care about. 4) ask the dealer they made any repair after they received the vehicle from previous owner. I hope this review helps future customers that want to get used vehicles specially from dealerships. I will recommend this dealership but they have areas to improve on their used vehicles quality standards, specially for a premium brand. More

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I bought a used car from them out of state and was told it would pass inspection but turns out it had a pile of stuff wrong with it from broken turbo mounts, to suspension work, parking break didn’t work, it would pass inspection but turns out it had a pile of stuff wrong with it from broken turbo mounts, to suspension work, parking break didn’t work, 2 gear synchros nonexistent, sunroof leak. It was 3k in repairs to get the thing on the road and after two weeks of calls with the dealership I’m left with nothing else than this angry post! More

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Best in the business. Delivers excellence! A pleasure to work with and has great product acknowledgement Delivers excellence! A pleasure to work with and has great product acknowledgement More

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Worked with Sammi and he was amazing. Gave me several options and closed the deal. Went to look at a Jaguar F-Pace and fell in love with a GMC Yukon. I had been looking all over for one and they had one. options and closed the deal. Went to look at a Jaguar F-Pace and fell in love with a GMC Yukon. I had been looking all over for one and they had one. The finance manager Patrick was a pleasure to work with as well. More

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MAK was great every step of the way. Made the car buying process easy. Got me the exact car I wanted. If your in the market for a luxury car or SUV, call MAK! process easy. Got me the exact car I wanted. If your in the market for a luxury car or SUV, call MAK! More

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I was about to take my business elsewhere until we talked with Mak. He is not the average sales manager, he goes above and beyond for his customer. I am now the new owner of my first Jaguar and it was a dece with Mak. He is not the average sales manager, he goes above and beyond for his customer. I am now the new owner of my first Jaguar and it was a decent experience! I would recommend Mak. Suburban of Troy is lucky to have such a fantastic person working with them. More

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We walked in curious about the Defender HSE and walked out with a new one two hours later. This is the third vehicle that we have bought from Greg and it was again a great experience from start to finish out with a new one two hours later. This is the third vehicle that we have bought from Greg and it was again a great experience from start to finish! Thank you! More

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Great place, slight technological issue but handled it great. Everyone was very professional and willing to work though all the set backs. Definitely a place I would recommend to family and friends. great. Everyone was very professional and willing to work though all the set backs. Definitely a place I would recommend to family and friends. More

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Absolutely perfect from start to finish.This is our Absolutely perfect from start to finish. This is our third vehicle we have purchased from land Rover in Troy. The entire staff has always gone abov Absolutely perfect from start to finish. This is our third vehicle we have purchased from land Rover in Troy. The entire staff has always gone above and beyond. We will certainly be returning. More

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Best car lease experience ever! After a very bad experience with another Land Rover dealership, I called Land Rover of Troy to inquire about a Discovery Sport. I was promptly transf After a very bad experience with another Land Rover dealership, I called Land Rover of Troy to inquire about a Discovery Sport. I was promptly transferred to Nick. He was very interested in learning exactly what I wanted and made sure to do the research to get me a deal that fit into my budget. During the entire process, Nick was very responsive and addressed all my questions and concerns. Once it was time to come into the dealership to finalize, from Nick my salesman, to the various other employees I encountered, everyone made me feel like the only customer at the dealership. Everyone was professional and accommodating. My new Discovery was not ready right away, so Nick delivered the car to my home in Ann Arbor. I wouldn't hesitate recommending Nick and Land Rover of Troy. More

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