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Johnny Lackhan
24 Reviews
24 Reviews
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24 Reviews of Johnny Lackhan
Verified Customer
August 19, 2026
Came for a basic oil change/inspection. Scheduled for 9:30 AM. Car was not pulled in to the service bay until 10:30 AM. If you're going to charge $500 per hour, you should pay customer the Scheduled for 9:30 AM. Car was not pulled in to the service bay until 10:30 AM. If you're going to charge $500 per hour, you should pay customer the same for having to wait. I've owned many BMW's and have never experienced what I consider 'poor' service from a service department. I won't get into the condescending explanations for what I consider 'basic' bluetooth operations and Adaptive Cruise Control issues. I tried Porsche. While the Macan is decent, the inflated hourly rate charged is not. More
by btrov63
August 16, 2026
There is a Porsche Dealer closer to my Home BUT i wont go to them .Arrowhead is the best in Phoenix ! Thank you to them .Arrowhead is the best in Phoenix ! Thank you More
by ANDREWG61
Other Employees Tagged: James Stein, Kyle Stover, John Miley
August 04, 2026
I’m absolutely in love with my 2023 Mercedes-Benz GLC 300! It was my dream SUV, and it’s everything I hoped it would be. The red interior is absolutely gorgeous and makes the car feel so luxurious. The d 300! It was my dream SUV, and it’s everything I hoped it would be. The red interior is absolutely gorgeous and makes the car feel so luxurious. The dealership made the entire buying process smooth and even shipped my SUV all the way to me in Indiana. I was also pleasantly surprised that it came with brand-new tires! I couldn’t be happier with my purchase and highly recommend this dealership to anyone looking for outstanding service and a beautiful vehicle. Thank you for making my dream come true! More
by beverlym
Other Employees Tagged: Mark Mauer, James Stein, Ryan Cvijanovich, Kyle Stover, John Miley, Steve Van Jura
August 02, 2026
Courteous, competent professional from sales to service to quality of the facility. Very highly recommended. to quality of the facility. Very highly recommended. More
by jpr0
Other Employees Tagged: Kyle Stover, John Miley , Ed Alisha. Vohn Marwitz
July 17, 2026
Great experience everyone was great to deal with. I loved the video from the tech as he was working on my vehicle. I loved the video from the tech as he was working on my vehicle. More
by aztexans
Other Employees Tagged: James Stein, Kyle Stover
July 12, 2026
It was terrible service. I went in to fix a flat tire and get an estimate on some painting for the front and rear of the car. They told me it would take 1.5-2.0 hrs so I wa I went in to fix a flat tire and get an estimate on some painting for the front and rear of the car. They told me it would take 1.5-2.0 hrs so I waited. It took 4 hrs, never made the painting estimate and told me they will send me the estimate and a week later I am still waiting. Had to buy 2 tires for a simple nail in one tire. More
by RHINO5151
Other Employees Tagged: John Miley , Thomas Steinbeck
July 06, 2026
They fit me in with no appointments available for a PPI. I was selling a Porsche and needed it done. I was selling a Porsche and needed it done. More
by dmaki0
Other Employees Tagged: Mark Mauer, James Stein, Ryan Cvijanovich, Kyle Stover, John Miley, Steve Van Jura
June 26, 2026
Communication was great. I was very happy with the service. I was in for a standard oil change and noticed an issue with a broken interior door pocket. I was very happy that I was very happy with the service. I was in for a standard oil change and noticed an issue with a broken interior door pocket. I was very happy that the team was able to address and repair this issue without having to replace it. I really appreciated that. I am sure the repair was more difficult than I described. Everyone was super friendly. I was able to pick up my car according to the schedule. Again, everything was completed on time and very smoothly. More
by Patrick Hines
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