Johnny Stimax | Page 3

I was searching high and low for highlanders in 2023. This dealer had some “nice” ones. The vehicle I was initially hoping to purchase smelled so heavily of cigarette smoke, it was awful. I tested a diff This dealer had some “nice” ones. The vehicle I was initially hoping to purchase smelled so heavily of cigarette smoke, it was awful. I tested a different vehicle they had and ultimately decided to purchase it. I brought it in June 2023 and the next day noticed a piece of trim was bent by the driver’s door. It is now December 2024 and I have yet to have it repaired. They were going to fix it (after multiple emails and showing a photo to attempt to prove I did not cause the trim to bend like it does). I went to the dealer for the repair and they “lost” the part. Instead of getting the trim of the car repaired, I spent hundreds on new brake rotors and left without my trim being repaired. In addition to replacing two brake rotors within the first 6 months of owning the vehicle, I also had to replace the tires. On top of the general regret of purchasing from this dealer, I experienced truly awful customer service from the manager, Spike. I will say, Jose from service is very kind and I did feel like he was trying to help get the trim fixed. Faz also seemed to want to help but as we are now nearing 2025, I am losing hope… well, I’ve lost hope of the trim getting repaired. Oh… and just a month or so after purchasing, a bunch of alerts went off when I was on a road trip and I had to go to a random dealer. They ran the code history and I saw that the driver side door (where the trim issue is) had mechanical issues and had been replaced. Lovely to learn that was conveniently left off the Carfax report. I will definitely not purchase from this dealer and will not ever recommend them. I will say the salesman was kind and the experience itself (aside from the incredibly rude manager) was fine. It was easy to trade my old vehicle in and finance, but I mean… those pieces are making the dealership money… also, they kept telling me they were losing money on my purchase. I have a hard time believing that. More

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Pat Lobb did a very good job listening and being efficient in the sales process. efficient in the sales process. More

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We bought a new Rav4 Prime from Toyota of McKinney. Everyone we interacted with was terrific. Johnny, our salesman, was knowledgeable, transparent, and communicative throughout the whole process. It ma Everyone we interacted with was terrific. Johnny, our salesman, was knowledgeable, transparent, and communicative throughout the whole process. It made our purchase of a new car for our family a breeze! More

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Purchased a gently used Lexus from dealership in April, 2024. Pleasant sales person. The challenges began - and continue - post sale/closing. Despite repeated phone calls and emails to management, the d 2024. Pleasant sales person. The challenges began - and continue - post sale/closing. Despite repeated phone calls and emails to management, the dealership has not been able to produce license plates. Personal information was sent to a person in Alaska - details regarding the purchase and sale of a vehicle along with personal contact information. Seemingly helpful managers promise to resolve this issue, but fail to follow up and produce plates. Another customer of this dealership - the random person who resides in Alaska - shared her frustruations regarding the same sert of circumstances. Where are the plates, Patt Lobb Toyota of McKinney? More

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They had a nice selection of cars, and the vehicle I was interested in was as advertised online. Johnny Stimax helped me purchase my new vehicle. He was very helpful and professional. interested in was as advertised online. Johnny Stimax helped me purchase my new vehicle. He was very helpful and professional. More

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Pat Lobb is an excellent dealership and the gentleman who assisted us, Johnny was absolutely awesome. He was very clear in his communication, took his time with us, and was extremely polite and helpful. who assisted us, Johnny was absolutely awesome. He was very clear in his communication, took his time with us, and was extremely polite and helpful. Overall, the experience was very good. More

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They got us the car we wanted and it was a nice easy transaction. In and out. Great communicating along the way transaction. In and out. Great communicating along the way More

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best service experience i have in years. very clear communication and style of good skills. very clear communication and style of good skills. More

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Johnny at Toyota of McKinney made the sales process as smooth as can be. Drove in from San Antonio after numbers were agreed on and was in and out of the dealership in less than 2 hours on a Saturday. Be smooth as can be. Drove in from San Antonio after numbers were agreed on and was in and out of the dealership in less than 2 hours on a Saturday. Be sure to hit him up for any vehicle needs! More

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Dealership was very nice and Johnny was a lot of help during my process of buying a new car. Would definitely recommend. during my process of buying a new car. Would definitely recommend. More

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