Jose Facundo
Service Advisor
Pat Lobb Toyota of McKinney
3350 South Central Expressway
McKinney, TX 75070
32 Reviews
Write a Review32 Reviews of Jose Facundo
April 20, 2024
He was very pleasant and very helpful. He seemed to be very knowledgeable and courteous. He seemed to be very knowledgeable and courteous. More
Other Employees Tagged: Ozair "Oz" Zaman
November 16, 2023
I was very disappointed by the outcome of my experience with the service department after purchasing a used car from Pat Lob. The car fax I received upon purchase showed the dealership did an alignment be with the service department after purchasing a used car from Pat Lob. The car fax I received upon purchase showed the dealership did an alignment before selling. After a few days driving, the car began to pull hard to right. I was told to have it aligned in my area (Austin). The dealership that did the alignment noted the front tires were not the proper recommended size and the car was vibrating. Jose Facundo told them to do a wheel balance. When the dealership did the balance, they discovered a bent wheel. Jose said that could be replaced, but then refused to follow through. The car salesmen promoted the new tires on the used car as a plus....I had no idea they were the wrong size or that this would create problems keeping the alignment and create vibration. I am very disappointed that the dealership is unwilling to correct the bent wheel or put the correct tire size on the front of the car. This is not the warrant of satisfacton they promote. More
Other Employees Tagged: Tim O'Grady
September 14, 2023
So grateful for Duane and his ability to find why we were looking for at the price we were wanting to pay! He was kind, easy to work with and went above and drying to make sure we were happy! looking for at the price we were wanting to pay! He was kind, easy to work with and went above and drying to make sure we were happy! More
Other Employees Tagged: Duane May
July 20, 2023
Since last year that I moved to McKinney, I’m going to this dealership, I’ll never go anywhere else! At Timing, price and professionally, they are the best. Thank you! this dealership, I’ll never go anywhere else! At Timing, price and professionally, they are the best. Thank you! More
Other Employees Tagged: John Cole, Agrin Neani, Robert McMillan, Joel Casper, Hisar Odeh
July 09, 2023
It's excellent with handling customers and with there work too. I can refer them to some customers work too. I can refer them to some customers More
Other Employees Tagged: Robert McMillan, Tammy Mitchell, Cannon Campbell, Joel Casper, Tyge Anderson, Colson Brandt , Pam Lennon
March 23, 2023
Top notch and professional. In and out in no time. 100% my Dealer for life. A+++ In and out in no time. 100% my Dealer for life. A+++ More
Other Employees Tagged: Agrin Neani, Sarah Rowell
March 03, 2023
The are knowledgeable, friendly, and prompt. We are treated to drinks and donuts as we wsite and we are given human updates on our car. Very pleasant atmosphere. We are treated to drinks and donuts as we wsite and we are given human updates on our car. Very pleasant atmosphere. More
Other Employees Tagged: Tyge Anderson
January 16, 2023
Professional, detailed, thorough and respectful! Steven "Mississippi" Boyd was fantastic. He worked with us to find the vehicle that would fit best for our family. He called on a weekly basis to g Steven "Mississippi" Boyd was fantastic. He worked with us to find the vehicle that would fit best for our family. He called on a weekly basis to give updates. The follow up was outstanding and we appreciate knowing we have a place we can trust to get good service when we are ready to get our next vehicle. More
Other Employees Tagged: Steven Boyd