Rhythm Chrysler Dodge Jeep Ram

If I could give a zero star review I would. I had zero issues with my husbands Jeep but this is the first time they have serviced my Jeep and they have screwed it up both times. I originally bo I had zero issues with my husbands Jeep but this is the first time they have serviced my Jeep and they have screwed it up both times. I originally bought it to them to finish diagnosing my fan cricut 1 error code I received which I knew was one of four things. They supposedly fixed this and less than five minutes later it started overheating when it was not an issue prior. I tried calling, texting all my way home due to traffic to get no answer. It wasnt until I called the sales team I got an answer and got a call back to get my Jeep retowed back to them 24 hours later. Then it took them 2 weeks to advise that my aftermarket thermostat failed and asked them to replace with an OEM. They called and said it was ready so I picked it up; however after I get home I did a walk over to notice the radiator fluid reservoir wide open and sprayed coolant everywhere and my negative battery terminal wasn't barely connected and tightened down. This could have cause damage again to my engine because of your technician negligence. Do not take your vehicle her or to any dealership in Nashville unless you get in writing they are liable for damages. I will do everything myself from now on because I just dont trust any dealership or shop! More

Best Dodge Service Department in Middle TN I have been working with Bob Frensly's service department guys for around 2 years now on two Challenger Hellcats. They worked with FCA on my behalf wh I have been working with Bob Frensly's service department guys for around 2 years now on two Challenger Hellcats. They worked with FCA on my behalf when I was to frustrated. They have fixed everything that I have ever brought the car in for. I have seen some of the reviews on here and am kinda shocked on the negative ones. Everyone from sales to service that I have had interact with have always treated me with respect. This is the only dealer that worked with me to debug a oil consumption issue in my first hellcat. Other dealers that I will not mention there names told me my issues was due to parking at a incline which the car was not designed for. Bob Frensly's shop gave me straight answers, scoped the bores; in short, they acted like professionals. Again, this is the only shop I will take a car to. More

I'd give 0 if it were allowed. Customer service sucks, they are not honest and could give 2 xxxxs about you as a customer. The cars are lemons not good cars at all. Please don't believe the power train wa they are not honest and could give 2 xxxxs about you as a customer. The cars are lemons not good cars at all. Please don't believe the power train warranty hope, its deceiving. I just sold my car and purchased a new Toyota Camry. More

I BOUGHT A CAR AND 3 HOURS LATER IT DIED SELLMANS U I BOUGHT A CAR AND 3 HOURS LATER IT DIED SELLMANS U BOUGHT IT NO TAKE BACKS WE SPENT 6,000 PLEASE DNT BUY HERe I BOUGHT A CAR AND 3 HOURS LATER IT DIED SELLMANS U BOUGHT IT NO TAKE BACKS WE SPENT 6,000 PLEASE DNT BUY HERe More

too pricey and customer service is lacking I was there yesterday for an oil change and found out there was a new owner, okay prices went up. Oil change is $54.99 without tire rotation, okay I n I was there yesterday for an oil change and found out there was a new owner, okay prices went up. Oil change is $54.99 without tire rotation, okay I needed it done. I was there over an hour, and when I went to check out the bill totaled $87 and some change. Why well labor, parts, etc. umm okay why was I not told that upfront? The customer a few people before me was told over $125 for her oil changed and she had to get her ticket changed, but as the customer representative was walking away she was huffing and rolling her eyes. GREAT customer service from all those who witnessed this. I will not ever use this company again. Good luck and use at own risk! More

Fantastic Service Agent - Christina Christina has been outstanding to work with. She is professional, very knowledgeable, communicates, and follows through with what she says she will d Christina has been outstanding to work with. She is professional, very knowledgeable, communicates, and follows through with what she says she will do! She has worked with us for regular service on our Jeep Cherokee (and for an issue I had), as well as assisting us now with a specific problem we are having with our 2019 Dodge Ram 1500. She has spoken with her service team, and interfaced with our Case Manager in working towards a resolution after another dealership (near work) was unable to help us after several visits. It is reassuring to know that Bob Friendsley (Rhythm Chrysler Dodge) has people on their team like Christina. It's what keeps us coming back! More

Best ever Car buying experience I have never had such a pleasant experience in buying a car. Each person I dealt with in the dealership from the phone calls to sales and financing we I have never had such a pleasant experience in buying a car. Each person I dealt with in the dealership from the phone calls to sales and financing were helpful kind and informative! Tony and Jimmy, both gentlemen helped in my purchase and made it so easy. They are very helpful in every way, I can highly recommend this dealership and look forward to coming back in the future for another vehicle. I am loving my new car! More

Service staff review. My direct interaction was with Christina. She was very helpful, called to update me regarding my car repair and was pleasant and patient with my stre My direct interaction was with Christina. She was very helpful, called to update me regarding my car repair and was pleasant and patient with my stress related to being without my car. Also impressed with the new construction, much more professional looking and efficient getting checked out. More

Lemon dealer-Sold 08 Wrangler w multiple oil leaks DO NOT BUY FROM THEM!!! I bought my 2008 Jeep Wrangler from them which sure it is a used car but they said they do inspections and what not. I wen DO NOT BUY FROM THEM!!! I bought my 2008 Jeep Wrangler from them which sure it is a used car but they said they do inspections and what not. I went for my first oil change and the top and bottom oil gasket both needed to be replaced, it was nearly empty of oil so that costs me about 400 bucks. ALSO, the front and rear main seal need to be replaced which will run about 1k dollars. I am going to reach out to them when they are open NOT OPEN ON SUNDAYS. But I feel pretty cheated out of a vehicle I really like and will have to sink money into because of their lack of transparency. I will continue to find other forums and will write Dodge/Jeep corporate till someone deals w them and their crooked practices! More

Jimmy Carter We had a wonderful experience with Jimmy. He got us the car and payment we wanted. Didn’t feel pressured. And he even got us a 2nd key at no charge to We had a wonderful experience with Jimmy. He got us the car and payment we wanted. Didn’t feel pressured. And he even got us a 2nd key at no charge to us. We will be back when it’s time to buy another car. More