Johnny Ybarra
Johnny Ybarra at Lithia Hyundai of Odessa

Johnny Ybarra | Page 3

Sales Professional

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

Contact Me
4.4
32 Reviews
4.4

32 Reviews

Write a Review

32 Reviews of Johnny Ybarra

October 12, 2024

Dealership Rating
Employee Rating

Great place to buy a car at . Great people to work with and was a great experience buying my first new car. More

by K.KENNETHBOURG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Cordova , Kristine Campbell, Richardo Fuentes

Oct 14, 2024

Lithia Hyundai of Odessa responded

Thank you for choosing Lithia Hyundai of Odessa for your first new car purchase! We are thrilled to hear that you had a great experience working with our team. Enjoy your new car and please don't hesitate to reach out if you have any questions or need assistance in the future.

October 11, 2024

Dealership Rating
Employee Rating

Great experience. .Johnny went above and beyond to help us get the deal done on car we were interested on. some days later he reached out to see how everything was go More

by OK2NM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Cordova

Oct 14, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Johnny provided exceptional service and that you are satisfied with your overall dealership experience. We appreciate your feedback and look forward to assisting you in the future.

October 09, 2024

Dealership Rating
Employee Rating

Always a pleasure at the service department, quick efficient and friendly. They have TV's, music, popcorn More

by cordo817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us such a kind review! We are thrilled to hear that you had a pleasant experience at our service department. We strive to provide efficient and friendly service to all of our customers. We're glad you enjoyed the amenities we offer, such as TVs, music, and popcorn. Your satisfaction is our top priority, and we look forward to serving you again in the future.

September 29, 2024

Dealership Rating
Employee Rating

Great yeah just great competitive sales , great prompt service and approval results in no-time. My only bone I gotta pic is be careful not to let the minor but still as important things slip thru the crac More

by AMACANCER22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback. We are pleased to hear that you had a positive experience with our competitive sales and prompt service. We appreciate your constructive criticism and will take your comments into consideration to ensure that we provide a seamless experience for all of our customers. Your satisfaction is important to us, and we are grateful for your support.

September 29, 2024

Dealership Rating
Employee Rating

I love how Johnny Ybarra and Ricardo Fuentes helped me in buying my car! The deal was smooth and hassle free! On the downside, I wish they would stop adding mark-ups on their vehicles! Mark-ups are a thing o More

by DGR81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richardo Fuentes

Sep 30, 2024

Lithia Hyundai of Odessa responded

Thank you for sharing your experience with Johnny Ybarra and Ricardo Fuentes at Lithia Hyundai of Odessa. We appreciate your feedback and will take your comments into consideration.

September 06, 2024

Dealership Rating
Employee Rating

Really enjoyed the Lithia experience. Johnny Ybarra hit it out of the ballpark as usual. More

by REBELCWBY1016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Johnny Ybarra provided you with exceptional service. We appreciate your feedback and look forward to serving you again in the future.

August 16, 2024

Dealership Rating
Employee Rating

He was very helpful in finding me what I wanted I'm very pleased and love my new car. More

by JULIEALLEN952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2024

Lithia Hyundai of Odessa responded

We appreciate the five stars! Thank you for rating Lithia Hyundai of Odessa and have a great day.

August 16, 2024

Dealership Rating
Employee Rating

This is the only dealer that helped us with our trade. Went to three other dealers and they didn’t want to take the time or put in the effort to make a sale. More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richardo Fuentes

Aug 19, 2024

Lithia Hyundai of Odessa responded

Thank you for the great review! We hope to see you again soon!

August 03, 2024

Dealership Rating
Employee Rating

Excellent customer service! They went above and beyond to get my dream car. Thank you. More

by DAGUIRRE1421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Cordova

Aug 06, 2024

Lithia Hyundai of Odessa responded

We appreciate the great review and 5 stars!

July 12, 2024

Dealership Rating
Employee Rating

First time to purchase a car from car lot. Was not told yo get warranty now that my air is out for only have this car since April 14 2024 and recently had my new born I get no help to fix my c More

by bertarubio81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jesse Wright

Jul 17, 2024

Lithia Hyundai of Odessa responded

We're sorry to hear that you didn't have a great experience.

Jul 17, 2024

Lithia Hyundai of Odessa responded

Hello ma’am, when you bought the car you were offered to buy an extended warranty and declined, we covered this with you about anything happening to the car. You had the car 4 months when the AC had issues. We offered to cut the price down to cost and pay for half, you refused the help. The mechanic was telling you what was going on, you are wanting this for free and are upset. We have tried to help you in every way we can, we are sorry it isn’t exactly what you want. We are sorry and have tried to help in every manner that we possibly can, the cussing and yelling and screaming is not the way to handle things either. We will stand behind the offer we have made you. Have a good day and let us know if you want us to help.

Jul 16, 2024

bertarubio81 responded

No I've been at this place several times back-and-forth. Trying to get help before. I had my baby and I had no help at all. The end was horrible when I spoke to the mechanic. Mechanic is rude like I said he has no heart and he does not care. I'd rather have a mechanic that is humble working in my car instead of a rude. Man

Jul 17, 2024

bertarubio81 responded

No sir i was not offered the warranty at all when I purchase the car it was not at all mementioned!!! So do not set there and lie saying it was when intentionally it was not mentioned at all....

Jul 17, 2024

bertarubio81 responded

Also none of what you say was mentioned no one wanted to help me they all say i had to have warranty when i was not offered that or offered half at all that was not mentioned why would you lie? I went up there repeatedly while I had my baby in me trying to get help and I even cried for youlls help and no one wanted to help me this place is no good. I should have seen the sign when I saw that man standing wanting help.Cause he bought a car from you guys but I did not pay no attention

Jul 17, 2024

bertarubio81 responded

And yes, I was upset yelling. No, because you weren't listening to me. You're not hearing anything? I was saying they're very rude and manager for mechanic. And I explained to him that it's pretty sad that this company is higher than Johnson's motors. And my son purchased a car from Johnson's motors and for 4 months after 4 months of buying the car. Either way, they ended up helping him fix it and he doesn't have warranty. He bought it as is.That's a sad part.Yellow or high class and yeah, can even do that.Cause this place is more like high class instead of being humble and faithful.Yeah, I'll just like that Iron Man.No heart at all