Jojo Bayas | Page 3

Please provide all info regarding repairs. Don't assume that we know what services were performed. If the car is brought in with a problem, advise what the problem was and what steps were take Don't assume that we know what services were performed. If the car is brought in with a problem, advise what the problem was and what steps were taken to correct the issue. Don't leave us guessing. THAT is annoying. We pick up our car and are handed the keys and a receipt with no additional info. I DID take the time to ask what was what, but we shouldn't have to ask. Other than that, service was pretty good. Gotta love a Helpful Honda Guy/Gal. Also, I did NOT deal with Jojo this time; however, I purchased my car from him a couple of years ago . He was great. The financier, that I dealt with after that did not explain any warranty or free services that were available to me. As a result, I missed out on on free oil changes and such, paying out of pocket to an outside repair shop. -*I read my contract and there was nothing noted either* Most of the emphasis was put on the add-ons to the contract, ie: the vehicle tracker that I do not use. The CARR or whatever... that is all. I do not recall the name of my service rep for this last transaction, also. 😊 I DID enjoy the experience of being able to get serviced at the dealer. Thank you. More

by makedawrightzq1 Verified Customer Verified Customer

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Amazing customer service thank you to jo jo he helped me with my new car . with my new car . More

by aldoe9503 Verified Customer Verified Customer

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The dealership managed to help me out with a trade in and also buying a car, I was out the dealership in no time. also buying a car, I was out the dealership in no time. More

by jr.andrade3 Verified Customer Verified Customer

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Jojo Bayas at the Norm Reeves Honda Dealership in Cerritos has always been so helpful in purchasing car and getting the best deal. He has helped us multiple times in the past and never fails to be so Cerritos has always been so helpful in purchasing car and getting the best deal. He has helped us multiple times in the past and never fails to be so kind. He puts his heart on his sleeve, is hardworking, and is a kindhearted worker! More

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Jojo was amazing at listening to what I needed and delivering! The finance was also very helpful with my options. Thank you both so much! delivering! The finance was also very helpful with my options. Thank you both so much! More

by ilene Yniguez Verified Customer Verified Customer

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Very professional, answers all my questions clearly. He is the kind of sales associate that you wanted to deal with. He is the kind of sales associate that you wanted to deal with. More

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I Absolutely love Norm Reeves Honda! I’ve been leasing with them for years & I love getting my new cars every other year! Mr. Porter is absolutely amazing! I will always go to him for I’ve been leasing with them for years & I love getting my new cars every other year! Mr. Porter is absolutely amazing! I will always go to him for any car needs! Can’t wait to come back for my next baby! More

by xo.ccx3 Verified Customer Verified Customer

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They have a good customer service. They are all friendly especially the dealer. I’m very much satisfy with my Honda accord. They are all friendly especially the dealer. I’m very much satisfy with my Honda accord. More

by nerissaapolonio Verified Customer Verified Customer

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Customer service is great! I have not had any problems so far in the last three years going there. I have not had any problems so far in the last three years going there. More

by Jmacias0425 Verified Customer Verified Customer

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This is my 3rd purchase in 4 years here. Jojo is amazing and does a great job. He knows his stuff and is helpful guiding in the direction that best fit our needs. The dealership team and fin Jojo is amazing and does a great job. He knows his stuff and is helpful guiding in the direction that best fit our needs. The dealership team and finance office guys are great as well. Not pushy at all. Definitely go to these guys. More

by sethtoro Verified Customer Verified Customer

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