Jolene Tang | Page 2

Jolene greeted us on the lot as soon as we arrived. She was extremely knowledgeable about the Mini Cooper. She showed us several cars, took us on test drives. She went above and beyond with her custome She was extremely knowledgeable about the Mini Cooper. She showed us several cars, took us on test drives. She went above and beyond with her customer service. She Emailed and called while keeping me informed of the sale. Jolene went over the entire workings of the car, inside and out. She made sure every detail that needed attention was completed before I drove that Mini Cooper off of the lot. She is truly a Mini Cooper expert. She answered all the questions we had. She took her time with us and listened when she spoke with us. I cannot tell you how positive this experience was. Brian Amill was also very good with all the paperwork and finalizing all the paperwork and my trade in and service contract. I highly recommend seeing Jolene if you are looking to purchase a vehicle. They all get a 5 star rating. I purchased a used 2024 Mini Cooper Countryman S. The vehicle looked like it was a brand new 2026 out of the showroom when I picked it up. They set the customer service bar very high. Jolene called me a few days after I picked up the vehicle to see if everything was okay, or if I had any questions. When you purchase a vehicle from them, you also purchase the excellent customer service and vehicle service department too. Do not hesitate to visit this dealership if you are in the market for a new, used, or certified pre-owned vehicle. My spouse will most likely be purchasing a Mini Cooper in the near future. We spoke with other staff who were all just a nice inside the showroom, and checked on us if we had any questions about any of the vehicles. More

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One of the best car sales experiences I had. Jolene greeted us on the lot as soon as we arrived. She was extremely knowledgeable about the Mini Cooper. She showed us several cars, took us on Jolene greeted us on the lot as soon as we arrived. She was extremely knowledgeable about the Mini Cooper. She showed us several cars, took us on test drives. She went above and beyond with her customer service. She Emailed and called while keeping me informed of the sale. Jolene went over the entire workings of the car, inside and out. She made sure every detail that needed attention was completed before I drove that Mini Cooper off of the lot. She is truly a Mini Cooper expert. She answered all the questions we had. She took her time with us and listened when she spoke with us. I cannot tell you how positive this experience was. Brian Amill was also very good with all the paperwork and finalizing all the paperwork and my trade in and service contract. I highly recommend seeing Jolene if you are looking to purchase a vehicle. They all get a 5 star rating. I purchased a used 2024 Mini Cooper Countryman S. The vehicle looked like it was a brand new 2026 out of the showroom when I picked it up. They set the customer service bar very high. Jolene called me a few days after I picked up the vehicle to see if everything was okay, or if I had any questions. When you purchase a vehicle from them, you also purchase the excellent customer service and vehicle service department too. Do not hesitate to visit this dealership if you are in the market for a new, used, or certified pre-owned vehicle. My spouse will most likely be purchasing a Mini Cooper in the near future. We spoke with other staff who were all just a nice inside the showroom, and checked on us if we had any questions about any of the vehicles. More

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Lauren was our sales agent @MINI of Allentown. From the moment she approached us, she was kind and helpful. We were there just to see the car since we knew nothing about the MINI Coopers and aft From the moment she approached us, she was kind and helpful. We were there just to see the car since we knew nothing about the MINI Coopers and after Lauren’s time with us, we bought one that day! She was the perfect salesperson for us because she was informative, pleasant and very knowledgeable without being invasive or pushy. I returned to pick up some mats that came in and Jolene helped me while answering some technical questions about the car. She was great too! Honestly, the entire sales team and staff could not have been more pleasant. Overall, a great experience! Thank you! More

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Lauren was amazing to work with as well as everyone else from finance department to support staff. I will definitely return for my next mini in a few years! I’ll keep coming back. from finance department to support staff. I will definitely return for my next mini in a few years! I’ll keep coming back. More

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We love this dealership. The people go above & beyond to help you in any way at that they can. They stand behind their words regarding their beautiful mini’s and really try The people go above & beyond to help you in any way at that they can. They stand behind their words regarding their beautiful mini’s and really try to make you feel like you’re part of the mini family. A special thank you to Jolene & Dannie who personally helped us to get answers to all our questions & concerns. We couldn’t be more pleased. Thank you for accepting us with open arms into the mini family! More

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The motoring advisors & finance team are friendly & professional. Great communication when working to.purchase a vehicle. professional. Great communication when working to.purchase a vehicle. More

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We recently bought a Cooper S. Jolene was EXCELLENT. She patiently let us try several models until we decided on one. The purchase process was easy. The dealership was nice too Jolene was EXCELLENT. She patiently let us try several models until we decided on one. The purchase process was easy. The dealership was nice too. I would recommend Jolene and MINI of Allentown to anyone looking for a Mini. More

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We're very quick on my service while I waited. Dealership was immaculate and clean. I loved the new video report report sent by the mechanic when he finished. Dealership was immaculate and clean. I loved the new video report report sent by the mechanic when he finished. More

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Everyone at the dealership was very friendly and helpful. All the employees that I interacted with, seemed to be very happy working there. All the employees that I interacted with, seemed to be very happy working there. More

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Lauren was the most patient, knowledgeable and enthusiastic rep I've had yet!!! This is my 4th MINI and my FIRST Countryman. Lauren, management and the financial team really made my, to a fault, enthusiastic rep I've had yet!!! This is my 4th MINI and my FIRST Countryman. Lauren, management and the financial team really made my, to a fault, brand loyalty worthwhile !!! Thank you so much!!! More

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