Jon Alfano
Jon Alfano at Torrington Hyundai

Jon Alfano

President

Torrington Hyundai

1446 E Main St
Torrington, CT 06790

Contact Me
3.4
14 Reviews
3.4

14 Reviews

Write a Review

14 Reviews of Jon Alfano

September 21, 2026

Dealership Rating
Employee Rating

Good service staff. Have brought my car back since purchase in 2013, Feel very comfortable with their help/suggestions with what may need to be done, More

by NANCYLEE0562
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2026

Torrington Hyundai responded

Thank you for the five-star rating and for bringing your Hyundai Accent to us since 2013. We’re glad you feel comfortable with our team’s guidance and look forward to helping you with any future needs. Jon Alfano President jon@torringtonhyundai.com

September 18, 2026

Dealership Rating
Employee Rating

Very friendly, professional and knowledgeable staff! !! Enjoyed my experience with everyone and very excited about my Palisade! More

by dishugs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Synott, Mike Lovallo

Sep 18, 2026

Torrington Hyundai responded

Thanks for highlighting our team’s friendly professionalism and expertise. Sharing your excitement about your new Palisade Hybrid means a lot to our team. Jon Alfano President jon@torringtonhyundai.com

July 13, 2026

Dealership Rating
Employee Rating

They are excellent and professional. They take time to listen and show concern for your needs. More

by JERRYC10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Lovallo, Bob Ward

Jul 13, 2026

Torrington Hyundai responded

We appreciate your kind words about our team’s professionalism and attentiveness during your Santa Cruz service. It’s great to know we took time to address your needs. We look forward to assisting you again. Jon Alfano President jon@torringtonhyundai.com

July 05, 2026

Dealership Rating
Employee Rating

Very friendly as soon as we walked in. Ask my daughter and myself if we wanted anything to drink. The process was fun and excited for myself and my daughter as it is her new car for colleg More

by chrisgervais
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 05, 2026

Torrington Hyundai responded

It’s fantastic that your visit started with a warm greeting and a drink for you and your daughter. We’re happy the process felt fun and that her new Hyundai Kona will accompany her to college. Thanks for sharing your experience and congratulations on your Kona! Jon Alfano President jon@torringtonhyundai.com

May 25, 2026

Dealership Rating
Employee Rating

Great Service and Wonderful employees. You can tell that they really care about their customers. More

by sarahcolquhoun93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2026

Torrington Hyundai responded

Thank you for recognizing our team’s dedication during your Hyundai Tucson service. It’s rewarding to know you felt well cared for. We’re here if you need any assistance in the future. Jon Alfano President jon@torringtonhyundai.com

May 19, 2026

Dealership Rating
Employee Rating

The service department is horrible they have no sales department anymore with any knowledge have to look for a new dealership to buy my next car More

by jhonegger1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hunter Mikita , Garrett

May 22, 2026

Torrington Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and ensure this doesn't happen again. Jon Alfano President jon@torringtonhyundai.com

April 12, 2026

Dealership Rating
Employee Rating

So I showed up on time and the car did not make it inside for around 35 minutes, not a big deal as I was not in a hurry for once. Then the estimate comes out, $84 as usual, I sign it and when the car is done More

by CASS1MAIR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I dont know

Apr 14, 2026

Torrington Hyundai responded

Thank you for your review. We're sorry you didn't have a 5-star experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

March 20, 2026

Dealership Rating
Employee Rating

People at the dealership were knowledgeable and helpful. I will definitely go back for my next vehicle. I will highly recommend Alfano Torrington Hyundai dealership to friends and neighbors. More

by Rojo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Synott, Mike Keeler

Mar 20, 2026

Torrington Hyundai responded

Thank you for noting our team’s expertise and helpful service. We’re thrilled you’ll come back for your next Hyundai and appreciate your referrals to friends and neighbors. We look forward to helping you again soon. Jon Alfano President jon@torringtonhyundai.com

March 09, 2026

Dealership Rating
Employee Rating

I’m very disappointed in their lack of support . I spoke directly to the owner about the tires on my SantaFe. They are defective and should not be sold on Hyundai vehicles if you replace them when t More

by ap15
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Lovallo

Mar 09, 2026

Torrington Hyundai responded

We called the tire company to try to get them under warranty but unfortunately they deemed the tires damaged due to road hazards, We can't just replace everyones tires for free when them pop or hit pot holes. This would be the same for any manufacturer.

March 02, 2026

Dealership Rating
Employee Rating

They do good work but waiting an hour and 45 min for an oil change and tire rotation when you have an appointment is unacceptable. This is the second time that happened to me. More

by allyson.wicander
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Keeler, Mike Lovallo

Mar 02, 2026

Torrington Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Allyson, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

1

Dealership Inventory (189 Vehicles)

used 2023 Toyota Tacoma car, priced at $34,299
2023 Toyota Tacoma
used
Lunar Rock exterior
Automatic
Four-wheel Drive
new 2026 Hyundai Elantra car, priced at $28,879
2026 Hyundai Elantra
new
Black exterior
CVT
Front-wheel Drive
new 2026 Hyundai SANTA FE HEV car, priced at $38,334
2026 Hyundai SANTA FE HEV
new
Phantom Black exterior
Automatic
All-wheel Drive
new 2027 Hyundai Santa Fe car, priced at $36,886
2027 Hyundai Santa Fe
new
Gray exterior
Automatic
All-wheel Drive
used 2023 Hyundai Tucson car, priced at $23,597
2023 Hyundai Tucson
used
Shimmering Silver exterior
Automatic
All-wheel Drive
used 2009 Hyundai Sonata car, priced at $6,774
2009 Hyundai Sonata
used
Bright Silver Metallic exterior
Automatic
Front-wheel Drive