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12 Reviews of Jon Alfano
July 13, 2026
They are excellent and professional. They take time to listen and show concern for your needs. They take time to listen and show concern for your needs. More
by JERRYC10
Verified CustomerOther Employees Tagged: Mike Lovallo, Bob Ward
July 05, 2026
Very friendly as soon as we walked in. Ask my daughter and myself if we wanted anything to drink. The process was fun and excited for myself and my daughter as it is her new car for colleg Ask my daughter and myself if we wanted anything to drink. The process was fun and excited for myself and my daughter as it is her new car for college. Thank you More
by chrisgervais
Other Employees Tagged: Dave Alfano, Mike Lovallo, Bob Ward
May 25, 2026
Great Service and Wonderful employees. You can tell that they really care about their customers. You can tell that they really care about their customers. More
by sarahcolquhoun93
Other Employees Tagged: Dave Alfano, Gary Synott, Jordan DeLayo, Hunter Mikita, Mike Haas, Mike Keeler, Mike Lovallo, Bob Ward
May 19, 2026
The service department is horrible they have no sales department anymore with any knowledge have to look for a new dealership to buy my next car department anymore with any knowledge have to look for a new dealership to buy my next car More
by jhonegger1960
Other Employees Tagged: Hunter Mikita , Garrett
April 12, 2026
So I showed up on time and the car did not make it inside for around 35 minutes, not a big deal as I was not in a hurry for once. Then the estimate comes out, $84 as usual, I sign it and when the car is done for around 35 minutes, not a big deal as I was not in a hurry for once. Then the estimate comes out, $84 as usual, I sign it and when the car is done the bill is $104+! As I go to leave I notice the tech did not remove the old oil change sticker and just put the new one over/next to the old one! I asked for a list of recommended service coming up since I'm approaching 100K miles, this was Not provided by the service writer. One more thing, you guys repaired by BDS system a while ago and it failed shortly thereafter. Every time I come in I ask what is being done and there is no answer. I have noticed also that more often than not when I come in there are new people at the counter, this does not give a good feel. More
by CASS1MAIR
Other Employees Tagged: I dont know
March 20, 2026
People at the dealership were knowledgeable and helpful. I will definitely go back for my next vehicle. I will highly recommend Alfano Torrington Hyundai dealership to friends and neighbors. I will definitely go back for my next vehicle. I will highly recommend Alfano Torrington Hyundai dealership to friends and neighbors. More
by Rojo
Other Employees Tagged: Gary Synott, Mike Keeler
March 09, 2026
I’m very disappointed in their lack of support . I spoke directly to the owner about the tires on my SantaFe. They are defective and should not be sold on Hyundai vehicles if you replace them when t I spoke directly to the owner about the tires on my SantaFe. They are defective and should not be sold on Hyundai vehicles if you replace them when three out of four are bad. Saying it isn’t their responsibility. When I am responsible for children riding to and from school daily. I have owned four Hyundai’s and will not be purchasing another. More
by ap15
Other Employees Tagged: Mike Lovallo
March 02, 2026
They do good work but waiting an hour and 45 min for an oil change and tire rotation when you have an appointment is unacceptable. This is the second time that happened to me. oil change and tire rotation when you have an appointment is unacceptable. This is the second time that happened to me. More
by allyson.wicander
Other Employees Tagged: Mike Keeler, Mike Lovallo
February 20, 2026
Felt like they were selling me a car only it was services. Also I was rudely greeted by telling me I parked in the dealers parking spot and said in the future I shouldn’t park there. Mind you this w services. Also I was rudely greeted by telling me I parked in the dealers parking spot and said in the future I shouldn’t park there. Mind you this was after having 18 inches of snow dumped on the parking lot, slim pickings. If it wasn’t for the warranty I wouldn’t even bother with them. More
by lizzyb_06
February 11, 2026
Thank you Jon for reaching out to me. You have changed my opinion. I APPRECIATE you taking care of my situation immediately. Over the past 5 years this was the only time I've ever ran You have changed my opinion. I APPRECIATE you taking care of my situation immediately. Over the past 5 years this was the only time I've ever ran into an issue here. The staff has always been nice. Even with the current situation. After talking and meeting you in person, I can see why .. Again thank you! More
by lilvelli
Other Employees Tagged: Na
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