Mike Lovallo
Mike Lovallo at Torrington Hyundai

Mike Lovallo

Finance Manager

Torrington Hyundai

1446 E Main St
Torrington, CT 06790

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4.8
55 Reviews
4.8

55 Reviews

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55 Reviews of Mike Lovallo

October 06, 2026

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Employee Rating

Staff is always friendly, helpful and trustworthy. This is our third purchase with Torrington Hyundai and we have always been satisfied with the service. More

by jar71866
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Mikita

Oct 06, 2026

Torrington Hyundai responded

Hearing that our staff has consistently been friendly and reliable means a lot to our service team. Thank you for trusting us with the service on your Hyundai Kona. Jon Alfano President jon@torringtonhyundai.com

September 28, 2026

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Employee Rating

My original car purchase was not on the lot the day I was supposed to get it. This was a problem since I had sold my other vehicle. I was given a loaner and a new car was found with similar trim. This was a More

by Ctkne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Keeler

Oct 02, 2026

Torrington Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jon Alfano President jon@torringtonhyundai.com

September 25, 2026

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Employee Rating

The sales manager was great to work with vert friendly and finance person tells you everything you need to know i will recommend this dealer ship to anybody interested in buying new or used car More

by b.houle1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Keeler

Sep 25, 2026

Torrington Hyundai responded

Your description of our sales manager’s warm approach and our finance team’s clear guidance means a lot to us. We’re glad your purchase of a used Kona went smoothly, and we appreciate your recommendation. Jon Alfano President jon@torringtonhyundai.com

September 18, 2026

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Very friendly, professional and knowledgeable staff! !! Enjoyed my experience with everyone and very excited about my Palisade! More

by dishugs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Synott, Jon Alfano

Sep 18, 2026

Torrington Hyundai responded

Thanks for highlighting our team’s friendly professionalism and expertise. Sharing your excitement about your new Palisade Hybrid means a lot to our team. Jon Alfano President jon@torringtonhyundai.com

September 14, 2026

Dealership Rating
Employee Rating

Hunter from Torrington Hyundai was the most responsive and straightforward of any of the dealerships I contacted during my search. He was polite, informative, and prompt. More

by jaretmlynch
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Mikita

Sep 14, 2026

Torrington Hyundai responded

Knowing that Hunter was responsive and straightforward during your service visit means a lot to our team. We’re glad his polite, informative, and prompt approach helped make the service on your Hyundai IONIQ 5 go smoothly. Your kind words and five-star rating mean a great deal to us. Jon Alfano President jon@torringtonhyundai.com

August 31, 2026

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Employee Rating

I can't say enough about Mike the Finance Manager and Hunter in Sale's.... just very professional and hands on customer service. More

by johningellis116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Mikita

Sep 01, 2026

Torrington Hyundai responded

Knowing you found our service professional and attentive means a lot to our service team. Mike and Hunter are pleased to hear your kind words. Thank you for trusting us with your Hyundai Tucson. Jon Alfano President jon@torringtonhyundai.com

August 31, 2026

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Employee Rating

They can’t fix my car. How many times do I need to take it back. It’s a brand new car with less than 5000 miles More

by carddp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 19, 2026

Torrington Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jon Alfano President jon@torringtonhyundai.com

August 12, 2026

Dealership Rating
Employee Rating

Mike in the finance department was amazing, thank you for all your help and helping me get the right car! More

by treyael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Synott, Mike Keeler

Aug 12, 2026

Torrington Hyundai responded

Your praise for Mike in our finance department highlights the care we aim to provide at every step. Knowing he helped you secure the right used GMC Terrain means a lot to us. Jon Alfano President jon@torringtonhyundai.com

August 07, 2026

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Employee Rating

Both Mike's were nice and professional people and helped out with the process. However, I'm very disappointed that you would sell a car that I was told would be detailed and it was delivered just as dirty More

by marksavasta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mike Keeler

Aug 13, 2026

Torrington Hyundai responded

Mark, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Jon Alfano President jon@torringtonhyundai.com

August 06, 2026

Dealership Rating
Employee Rating

Steve Hamzy was the best salesman to deal with. He answered all of my questions and was very professional- he deserves a 10 rating More

by faucherams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Hamzy

Aug 06, 2026

Torrington Hyundai responded

We’re glad you felt supported and well-informed as you purchased your new Santa Fe HEV. Knowing you found our team responsive and professional enough to earn a 10 rating means a lot to us. Jon Alfano President jon@torringtonhyundai.com

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