Jon Bierd | Page 4

I am so happy with the service I received from Jon and Sarah. Not only do I love my new Envision but I was impressed with Jon authentic no pressure sales approach. He went above and beyond to find me ex Sarah. Not only do I love my new Envision but I was impressed with Jon authentic no pressure sales approach. He went above and beyond to find me exactly what I wanted. Sarah’s expertise was so comforting. She was able to answer all my question and anticipated my questions before I even asked them. I am so happy with my choice to give my business to Coulter!!! More

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Salesman Jon was helpful and friendly. They didn't have a big selection of Yukon XLs but they did have one that we liked. So far we are happy with it. big selection of Yukon XLs but they did have one that we liked. So far we are happy with it. More

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Best car buying experience ever This was by far the best car buying experience my husband and I have ever had. Our salesman John Bierd was superb! We went in knowing what we wante This was by far the best car buying experience my husband and I have ever had. Our salesman John Bierd was superb! We went in knowing what we wanted and he made it happen. The finance staff went above and beyond and we are so grateful and appreciative. I would recommend this dealership and staff to everyone. GREAT JOB to all!! More

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Very friendly and responsive they met and exceeded my expectations my sales man john bierd was on point and got me what i wanted thanks expectations my sales man john bierd was on point and got me what i wanted thanks More

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Lies by omission - A huge disappointment! Initially this dealership was highly recommended by a family member. I found the vehicle on the web site and visited the dealership the following day. Initially this dealership was highly recommended by a family member. I found the vehicle on the web site and visited the dealership the following day. I specifically inquired about the GPS Navigation feature, but was told that this was available through OnStar. I queried about the built-in Navigation feature, but Jon Bierd redirected me back to OnStar. He never mentioned that the Envision I was buying didn't come with built-in Navigation - despite there being 25 pages dedicated to operating this feature in the Buick Infotainment manual. The manual was silent on the subject and didn't include the common wording prefacing the subject "If equipped." Once I got home I learned that the GPS mapping feature wasn't included, so I asked Jon for the cost to upgrade. I had to follow-up several times before Jon advised that the feature could not be added to the model I bought. A HUGE DISAPPOINTMENT! More

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Extremely courteous and helpful. Working with John Bierd was as pleasant experience as you would want. My experience with the entire sales team was with no high pressure, and it was l Working with John Bierd was as pleasant experience as you would want. My experience with the entire sales team was with no high pressure, and it was like we have known each other for years. I would recommend Coulter Dealership to anyone who is in the market to purchase a vehicle. Thanks again to my sales team. Robert Lubanko. More

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⭐️⭐️⭐️⭐️⭐️ Rating The gentlemen were very professional. The buying process was very enjoyable. Everything was very smooth. Sarah was very efficient. Job well done e The gentlemen were very professional. The buying process was very enjoyable. Everything was very smooth. Sarah was very efficient. Job well done everyone. Excellent service. More

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Very Satisfied It was time for my lease to be up and I checked the Encore GX's at this dealership. I am pleased to say that I got my lease here on my second Encore. It was time for my lease to be up and I checked the Encore GX's at this dealership. I am pleased to say that I got my lease here on my second Encore. This car is wonderful and I was treated well by all the staff especially the salesman, Jon Bierd. I definitely would go here again. More

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New Vehicle Purchase We have put off purchasing a vehicle because most dealers have high pressure sales techniques. Coulter is definitely not like that. We knew what we w We have put off purchasing a vehicle because most dealers have high pressure sales techniques. Coulter is definitely not like that. We knew what we wanted and were upfront about it. It was a very pleasant relaxed experience. I will definitely recommend Coulter to others. Thank you for your kindness. More

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Great Dealer Experience We had a great dealer experience during an uncertain time (Covid). This Coulter location made the whole process of buying a car enjoyable. They were We had a great dealer experience during an uncertain time (Covid). This Coulter location made the whole process of buying a car enjoyable. They were helpful, knowledgeable, and fast. More

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