Jon Carroll
Jon Carroll at Southern Team Nissan of New River Valley

Jon Carroll

Service Writer

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

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4.8
20 Reviews
4.8

20 Reviews

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20 Reviews of Jon Carroll

April 08, 2026

Dealership Rating
Employee Rating

The dealership is very adequate. It actually went above and beyond everybody. There were so helpful and thoughtful and nice and cheerful and they did an excellent job. I recommend yo More

by y2kcounselor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2026

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 04, 2026

Dealership Rating

Friendly and respectful knowledgeable Talked with us about what he did, what he was going to do and explained the care More

by dianeb416
Recommend Dealer
Yes

March 26, 2026

Dealership Rating
Employee Rating

As always, the service dept goes above and beyond. I always see The Service Director, Brandon Brusseau there to answer any questions or help out other customers and his team in any way possible. More

by upto11jc
Recommend Dealer
Yes

Other Employees Tagged: Jon Carroll

March 21, 2026

Dealership Rating
Employee Rating

The Service dept has lost the personality that help bring back repeat customers. And it's a shame. More

by Dulaneyt4
Recommend Dealer
No

Other Employees Tagged: Jon Carroll

Apr 10, 2026

Southern Team Nissan of New River Valley responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialVNRV@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 16, 2026

Dealership Rating
Employee Rating

Very easy going, was respectful and clear. Just overall a great experience! I really enjoyed my experience More

by TRUCKZNMUD
Recommend Dealer
Yes

Other Employees Tagged: Jon Carroll

March 15, 2026

Dealership Rating
Employee Rating

Always are nice and friendly thanks so much Always there to help if you have any questions More

by MELINDALYTTON7
Recommend Dealer
Yes

Other Employees Tagged: Jon Carroll

March 13, 2026

Dealership Rating
Employee Rating

Always a good experience. Everyone I've interacted with has been awesome. I'll be going back More

by tjbloker
Recommend Dealer
Yes

Other Employees Tagged: Jon Carroll

March 12, 2026

Dealership Rating
Employee Rating

Great but the 2 1/2 hour wait was ridiculous I think they should be able to complete jobs in a more timely matter. More

by CANDYESHEETS
Recommend Dealer
Yes

Other Employees Tagged: Jon Carroll

March 09, 2026

Dealership Rating
Employee Rating

Friendly, helpful Also did my oil change and tire rotation as wellas my recall service fast. Excellent More

by Diane.swiney
Recommend Dealer
Yes

Other Employees Tagged: Jon Carroll

Mar 11, 2026

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 06, 2026

Dealership Rating
Employee Rating

Excellent Service Everyone at your dealership was so nice to me. They did an amazing job fixing my car. More

by woepalmer
Recommend Dealer
Yes

Other Employees Tagged: Jon Carroll

1

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