Ken and Jon are the best. Purchased a used Prius. Great service and good quality. Metro is a nice place to get a car. Thanks
"Tedd works hared to find us just what we are looking for."
Tedd is always ready to help us find what we are looking for. He is easy to work with and extremely helpful in finding what we want. He makes the process simple and pressure free. We have bought several cars from him over the years and would recommend him to anyone looking for a car.
"First Class and efficent from the Top Down!"
I cannot complain about a single thing! I love my Sequoia! We have bought many preowned vehicles in the last 10 years from the Used Car Department.
They are great after the sale as well! Metro did everything I could of asked for.
We have purchased many vehicles from Metro Toyota over the years and Ken Karakula has been the best guy to work with. He is knowledgeable, helpful, very accommodating, personable and fun to work with. He and Jon Griffith have made the most recent purchase of the Avalon Hybrid an expedient and pleasant experience. Jon explained all of the options for extended coverage and made the process of the purchase complete and painless.
We have had all of the servicing done on the many Toyotas we have had in the past serviced at Metro and feel they are the best in the way we are treated and how they manage the servicing of our vehicles.
"Found what I wanted/ salesman and finance guy efficient"
- Happy Camper
I have driven Certified Toyotas for the past thirty years, usually to well over 200,000 miles. When my 2010 Sienna unexpectedly (and uncharacteristically) needed $4000 in service, I decided to buy a newer Certified Toyota instead. Newer models with relatively limited miles are hard to find! We drove over 90 minutes to Kalamazoo because they had three to choose from.
Dave Gugle was our sales rep and he was very helpful and efficient. The car we had discussed on the phone was pulled up and ready for a test drive when we arrived. Financing with Jon Griffith went smoothly. Both gentlemen were friendly and knowledgeable. It took us longer to drive to Kalamazoo than it did to buy the car!
We have worked with Ken for many years and always recommend him to our family and friends who are interested in looking for a new car.
"Torres Highlander XLE purchase"
Had a great experience working with Ryan. He was very knowledgeable about the vehicles we looked at. The new Highlander XLE has many new options and safety features, Ryan took the time and patience to explain and walk us through all of the them. The whole transaction went smooth and I would recommend Ryan to anyone looking for a new or used Toyota. The purchase process was over a few days of trying out a few vehicles and at no point did we fill rushed or pressured to buy. Ryan had new vehicles ready to test drive as requested.
Jon Griffith in finance was also great to work with. He was very accommodating and efficient.
"Great Experience "
Dave at Metro Toyota was excellent and helped me purchase a car that is perfect for me! All staff was friendly and I appreciated the add on suggestions for my car.
"Glad I checkled out Metro in Kalamazoo "
- Linda h
Ryan was very helpful and kept us informed as to all the service that wold be done on our Tacoma prior to purchase. We drove an hour from our home because they had what we were looking for. Go there, you'll see.
"Professional and attention to detail. Efficient "
Third car from this dealership and working with Ken. He takes care of all the details is prompt in communicating and is always easy to deal with. Gets the job done efficiently.