Jon Lacey | Page 89

Professional polite prompt service by Jon Lacey Colonial VW's Jon Lacey provides top shelf professional, prompt, courteous service, keeping our Passat (135K miles) in tip top condition and safe for Colonial VW's Jon Lacey provides top shelf professional, prompt, courteous service, keeping our Passat (135K miles) in tip top condition and safe for my daughter's daily commute into Boston. As a dad, a solid safe car provides some peace of mind. Thanks to the service team for great work. More

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Jon Lacey at Colonial VW = Top notch Just completed the 30K service on my '14 Touareg TDI. It has always been serviced at Colonial and by Jon Lacey. From the very first time it was obvio Just completed the 30K service on my '14 Touareg TDI. It has always been serviced at Colonial and by Jon Lacey. From the very first time it was obvious to me that I would have a good relationship with them. It has turned out that way. The TDI has been in for the 10/20/30K services, two recalls, including the TDI emissions recall, and I have even driven there just for the annual emission sticker. His customer interaction skills are excellent. Friendly, attentive, helpful. I am a 64 yr old male who has had many cars, so I feel pretty confident when I say TOP NOTCH! More

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Awesome experience. Very customer service atmosphere. Great service. Awesome experience. Recommended highly to anyone. Timely device. Very knowledgeable and transparent in all communications Going to be m Great service. Awesome experience. Recommended highly to anyone. Timely device. Very knowledgeable and transparent in all communications Going to be my only derive or car dealership I will ever use.. More

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Great service experience I called up for a check engine light. I got an appointment when it was convenient for me. There happened to be snow in the forecast for that day. I I called up for a check engine light. I got an appointment when it was convenient for me. There happened to be snow in the forecast for that day. I got there early, they dealt with the problem and got me out just before the snow started. While there, I was able to use the WiFi to work, and enjoyed a couple of cups of coffee. All in all, a great experience. More

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Five star rating for Colonial Volkswagen I would like to give Colonial Volkswagen and service Consultant Jon Lacey a five star rating for the impeccable outstanding service I received. From t I would like to give Colonial Volkswagen and service Consultant Jon Lacey a five star rating for the impeccable outstanding service I received. From the moment I picked up the phone to decide whether this was going to be the service department for Me to when I drove off the lot after my car repair. Jon Lacey made the choice very easy to give the service department my business.. Jon was very inviting in his conversation , he was down to earth and treated me as a individual not a invoice on his desk. Jon is extremely efficient and thorough . And really cares about the customers wallet. I will stay with Colonial VW for as long as I have my car, with this kind of service department I believe that's going to be a long time! Ask for Jon Lacey he will get the job done. More

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