Jon Lacey

Prompt Service, flexible payment methods, every necessary step was explained accurately over the phone, good experience overall. step was explained accurately over the phone, good experience overall. More

by Carstef10 Verified Customer Verified Customer

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Bills entire service team is top notch. .. wouldn't bring my vehicles any where else. .. wouldn't bring my vehicles any where else. More

by Wales Verified Customer Verified Customer

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They're always quick to respond and eager to make things right. I appreciate their service. right. I appreciate their service. More

by brendan.rickert Verified Customer Verified Customer

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Colonial has serviced both my cars for over 8 years. The waiting room has WiFi and fresh brewed coffee. The waiting room has WiFi and fresh brewed coffee. More

by ALANRDAILEY Verified Customer Verified Customer

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All the guys down there are Amazing. Billy and Jon and bill and Dylan ! They always take care of me and give me a spectacular service. Couldn’t recommend them much more Billy and Jon and bill and Dylan ! They always take care of me and give me a spectacular service. Couldn’t recommend them much more More

by amiriqbal37 Verified Customer Verified Customer

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Excellent service was provided. I had an urgent issue with my vehicle and I got an appointment right away. The issue was explained to me in detail and it was fixed as quick as possi I had an urgent issue with my vehicle and I got an appointment right away. The issue was explained to me in detail and it was fixed as quick as possible. I greatly appreciate the folks at Colonial VW of Westborough. More

by jgrim Verified Customer Verified Customer

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I had a great service experience with my Volkswagen Passat at the dealership. The staff was professional, friendly, and took the time to clearly explain what needed to be done and why. They handled the Passat at the dealership. The staff was professional, friendly, and took the time to clearly explain what needed to be done and why. They handled the maintenance efficiently, kept me updated throughout the process, and made everything smooth from drop-off to pickup. More

by lkerxhalli Verified Customer Verified Customer

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Very pleasant and courteous staff. We always felt welcome coming in. Eric was especially great to work with! We always felt welcome coming in. Eric was especially great to work with! More

by Holly Kasper Verified Customer Verified Customer

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Jon and Bill in service make every appointment easy and worry free. They keep me updated and explain the work in clear easy to understand terms. worry free. They keep me updated and explain the work in clear easy to understand terms. More

by laurakarengann Verified Customer Verified Customer

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service was great. the work was done within the estimated time. and Jon was really informative and made sure all my questions were answered. the work was done within the estimated time. and Jon was really informative and made sure all my questions were answered. More

by TAWA84 Verified Customer Verified Customer

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