Jon Lacey
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
Dealership Experience
9 yrs, 5 mos
Industry Experience
18 yrs
559 Reviews
Write a Review559 Reviews of Jon Lacey
May 03, 2024
Thanks for the fast help fixing the audio in my car, now people can hear me clearly and all voice commands work both in Android Auto as well as the native vehicle commands from the steering wheel people can hear me clearly and all voice commands work both in Android Auto as well as the native vehicle commands from the steering wheel More
Other Employees Tagged: Bill Fallon, Dylan Begin
April 29, 2024
Very friendly staff. Reasonable pricing. Fast service. Good communication. Like that they have a courtesy vehicle to drop you off at home to wait Reasonable pricing. Fast service. Good communication. Like that they have a courtesy vehicle to drop you off at home to wait More
Other Employees Tagged: Bill Mcgrath, Pierre Saliba, Gina Martinez
April 10, 2024
Jon and the team really came through this time! I desperately needed new tires and he tipped me off to an April promotion that saved me about $300. As usual the experience was pleasant and seamle I desperately needed new tires and he tipped me off to an April promotion that saved me about $300. As usual the experience was pleasant and seamless. The Technion did a great job and even referenced setting the correct tire pressure in the video update. I appreciate those little details. Whoever is running the show there is really on top of things. More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Pierre Saliba, Dylan Begin, Marc Schoenhammer
April 10, 2024
It was a very pleasant people and they know exactly what they are doing for sure without a doubt 4stars they are doing for sure without a doubt 4stars More
Other Employees Tagged: Bill Fallon, Dylan Begin
April 04, 2024
I got a flat tire, called service talked with Billy, he advised me the matching tire was not in stock and it needed to be ordered. The tire had come in within 3 days and the day it had come it they made ro advised me the matching tire was not in stock and it needed to be ordered. The tire had come in within 3 days and the day it had come it they made room for me to get it fixed. Everyone in service always goes above and beyond! More
Other Employees Tagged: Bill Mcgrath
April 04, 2024
the video taken during service was a very nice touch, provides confidence that services were performed. provides confidence that services were performed. More
Other Employees Tagged: Bill Fallon, Dylan Begin