Jon Lacey
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
Dealership Experience
11 yrs, 5 mos
Industry Experience
20 yrs
829 Reviews
Write a Review829 Reviews of Jon Lacey
May 26, 2026
Prompt Service, flexible payment methods, every necessary step was explained accurately over the phone, good experience overall. step was explained accurately over the phone, good experience overall. More
Other Employees Tagged: Bill Fallon, Dylan Begin
May 26, 2026
Bills entire service team is top notch. .. wouldn't bring my vehicles any where else. .. wouldn't bring my vehicles any where else. More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Pierre Saliba, Dylan Begin , Shelby and her husband
May 20, 2026
They're always quick to respond and eager to make things right. I appreciate their service. right. I appreciate their service. More
Other Employees Tagged: Bill Fallon, Dylan Begin
May 15, 2026
Colonial has serviced both my cars for over 8 years. The waiting room has WiFi and fresh brewed coffee. The waiting room has WiFi and fresh brewed coffee. More
Other Employees Tagged: Bill Fallon
May 05, 2026
All the guys down there are Amazing. Billy and Jon and bill and Dylan ! They always take care of me and give me a spectacular service. Couldn’t recommend them much more Billy and Jon and bill and Dylan ! They always take care of me and give me a spectacular service. Couldn’t recommend them much more More
Other Employees Tagged: Bill Fallon, Dylan Begin
May 04, 2026
Excellent service was provided. I had an urgent issue with my vehicle and I got an appointment right away. The issue was explained to me in detail and it was fixed as quick as possi I had an urgent issue with my vehicle and I got an appointment right away. The issue was explained to me in detail and it was fixed as quick as possible. I greatly appreciate the folks at Colonial VW of Westborough. More
Other Employees Tagged: Bill Fallon, Dylan Begin
April 25, 2026
I had a great service experience with my Volkswagen Passat at the dealership. The staff was professional, friendly, and took the time to clearly explain what needed to be done and why. They handled the Passat at the dealership. The staff was professional, friendly, and took the time to clearly explain what needed to be done and why. They handled the maintenance efficiently, kept me updated throughout the process, and made everything smooth from drop-off to pickup. More
Other Employees Tagged: Bill Fallon
April 23, 2026
Very pleasant and courteous staff. We always felt welcome coming in. Eric was especially great to work with! We always felt welcome coming in. Eric was especially great to work with! More
Other Employees Tagged: Mike Pender, Stephen Redding, Alex Kontoulis
April 20, 2026
Jon and Bill in service make every appointment easy and worry free. They keep me updated and explain the work in clear easy to understand terms. worry free. They keep me updated and explain the work in clear easy to understand terms. More
Other Employees Tagged: Bill Fallon
April 06, 2026
service was great. the work was done within the estimated time. and Jon was really informative and made sure all my questions were answered. the work was done within the estimated time. and Jon was really informative and made sure all my questions were answered. More
Other Employees Tagged: Bill Fallon, Dylan Begin

