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Jon Mertz
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52 Reviews
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52 Reviews of Jon Mertz
September 05, 2017
Very pleasent Exceptional service, did not take long. Nice waiting area, I enjoyed the free beverage. I was also pleased with the phone charging area that was avail Exceptional service, did not take long. Nice waiting area, I enjoyed the free beverage. I was also pleased with the phone charging area that was available. More
by AprilS46
Helpful 
September 02, 2017
Good service department! I had a good experience with this dealership. They gave me a free drink when I dropped off my car which was super nice and I bought a cinnamon roll wh I had a good experience with this dealership. They gave me a free drink when I dropped off my car which was super nice and I bought a cinnamon roll who h was good More
by Tink67834
Other Employees Tagged: John Moore, I think it was one of the Johns
September 01, 2017
Painless Jon Mertz was very up front and informative. He kept me updated through the process and was very pleasant to do business with. I look forward Jon Mertz was very up front and informative. He kept me updated through the process and was very pleasant to do business with. I look forward to to dealing with him in the future. More
by RK9LIVES
August 30, 2017
Great service and a carwash They always take very good care of me and my Lil Diablo (cars name). They even give a car was when service is done. No one does that. They always take very good care of me and my Lil Diablo (cars name). They even give a car was when service is done. No one does that. More
by KrisMack
August 28, 2017
Great place to do business I have bought 2 cars from Knox Toyota and had all my service work done there and have ALWAYS been very happy with both their sales team and their serv I have bought 2 cars from Knox Toyota and had all my service work done there and have ALWAYS been very happy with both their sales team and their service team. For the kind of sales and service we all appreciate give them a try if you haven't already More
by Dottie820
July 02, 2017
Very good quick service Everything went fine. Service was very good and the wait time reasonable. Nothing really major to report. They noted that a needed a 50000 mi checkup Everything went fine. Service was very good and the wait time reasonable. Nothing really major to report. They noted that a needed a 50000 mi checkup which went fine. Just wiper blades were needed. More
by Behingerty
June 24, 2017
Best service department Jon Mertz is the best writer I have ever worked with. Very professional and courteous he kept me informed all the way up to delivery Jon Mertz is the best writer I have ever worked with. Very professional and courteous he kept me informed all the way up to delivery More
by Servicefirstguy
June 21, 2017
Always a great job Always a great experience. I got 4 tires at a great price even though the rims were not standard size for my Sequoia. Jon Mertz is my advisor. He has Always a great experience. I got 4 tires at a great price even though the rims were not standard size for my Sequoia. Jon Mertz is my advisor. He has always provided great service. He recommends replacements in a timely manner, but not too aggressively. Communication was great, and I was able to pay online. This sped up check out. I just had to pickup my keys. The free car wash was a nice touch. More
by Ken Campbell
June 11, 2017
It feels like Jon Mertz is working for and with me For years, I have worked with Jon Mertz as service advisor for my Toyotas. In every case, Jon has provided accurate information on the issue and oppor For years, I have worked with Jon Mertz as service advisor for my Toyotas. In every case, Jon has provided accurate information on the issue and opportunities. He states the situation, the range of possible impacts, and the actions and associated costs. He works with me to understand the prudent actions. I appreciate Jon's candor and assistance. I will stay with Jon. More
by NRS
May 05, 2017
Convenient Service This dealership makes getting your vehicle serviced very easy. Scheduled it online, dropped it off, they texted me when it was ready. It was just su This dealership makes getting your vehicle serviced very easy. Scheduled it online, dropped it off, they texted me when it was ready. It was just super easy. More
by Super Dave
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