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Jon Mertz
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52 Reviews
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52 Reviews of Jon Mertz
August 09, 2018
Excellent service Not only do they provide me with loaner car for the half day they even cleaned the interior of my Camry being auto butlered. I’m very pleased with th Not only do they provide me with loaner car for the half day they even cleaned the interior of my Camry being auto butlered. I’m very pleased with the service I received More
by Arty
Other Employees Tagged: Barry Amole, Matt Goss
Helpful 
July 02, 2018
Greatservice Had an appointment for 75k mike service. Even though we had to add an alignment, TK got the sevice done on time while I relaxed in their comfortable w Had an appointment for 75k mike service. Even though we had to add an alignment, TK got the sevice done on time while I relaxed in their comfortable waiting area. Everyone is courteous and knowledgeable. Thank you! More
by ArtH
February 27, 2018
Excellent service! It's a pleasure to have my car serviced at Toyota Knoxville. As soon as we drove up, Jon Mertz met us, and checked my car in for service. He took us It's a pleasure to have my car serviced at Toyota Knoxville. As soon as we drove up, Jon Mertz met us, and checked my car in for service. He took us to his office and explained what would be done and approximately how long it would take. He said it would take about an hour and a half, but he called us in just an hour. My car had been serviced and also washed and it was ready to go. Great Job! More
by silvermom
February 18, 2018
Great service department This is my third Toyota and all get taken to Toyota of Knoxville. Friendly and courteous. Love the little food service area. Coffee is free to cust This is my third Toyota and all get taken to Toyota of Knoxville. Friendly and courteous. Love the little food service area. Coffee is free to customers. More
by Garyb
January 19, 2018
60,000 mile tune up I dropped off my husband's truck with no appt. They got it in and finished quickly. Toyota of Knoxville is always quick with service. I dropped off my husband's truck with no appt. They got it in and finished quickly. Toyota of Knoxville is always quick with service. More
by Amy 11
January 06, 2018
Cross country oil change/ check up Great service. Very friendly and informational. Gave me all the details I needed regarding my car to make a safe trip moving from Knoxville to Califor Great service. Very friendly and informational. Gave me all the details I needed regarding my car to make a safe trip moving from Knoxville to California More
by tonij123
January 02, 2018
diagnostic ran to figure out the lights being on They had it in and out and fixed the problem and explained to me everything that was going on and changed my oil my car is better than ever and no lig They had it in and out and fixed the problem and explained to me everything that was going on and changed my oil my car is better than ever and no lights on at all More
by Kzine
Other Employees Tagged: Barry Amole , Patrick Roberts
December 27, 2017
For once a good expeience at a dealership Making an appointment was very easy, drove right in. Friendly staff. The paperwork was quick and the waiting area very comfortable. Finished sooner t Making an appointment was very easy, drove right in. Friendly staff. The paperwork was quick and the waiting area very comfortable. Finished sooner than expected. I would recommend this dealership to anyone More
by Highlander For Her
Other Employees Tagged: Adnan Qerka
December 16, 2017
Professional service and quickly done I continue to be impressed with Toyota of Knoxville, both in its facility and the way they treat their customers. In the 50+ years I have been drivin I continue to be impressed with Toyota of Knoxville, both in its facility and the way they treat their customers. In the 50+ years I have been driving, they are head and shoulders above all other dealerships I have used. More
by TN-RAV4 guy
December 03, 2017
Bluethooth Issues The Bluetooth in my 2013 4Runner stopped working. Service department stated that a part was bad. They ordered the part and got me back in quickly to r The Bluetooth in my 2013 4Runner stopped working. Service department stated that a part was bad. They ordered the part and got me back in quickly to replace the part. That seems to have fixed the issue. More
by CathyE
Dealership Inventory (127 Vehicles)
2017 Jeep Wrangler Unlimited
used
Granite Crystal Clearcoat Metallic exterior
Automatic
Four-wheel Drive
